Search found 351 matches

by raymond
Sat Apr 03, 2010 11:09 pm
Forum: Member facilities & usage meter
Topic: Usage Meter not working for my account
Replies: 3
Views: 1065

Re: Usage Meter not working for my account

Just got connected to naked adsl last month but the usage meter does not appear to work for my account. All the totals are showing zero and none of the dates are displaying. I tried raising a ticket in the members facilities page but have not recieved a update/response, not sure if that is the righ...
by raymond
Wed Feb 17, 2010 6:13 pm
Forum: Fax via ADSL
Topic: Service Down 15/2/2010?
Replies: 8
Views: 7596

Re: Service Down 15/2/2010?

It is caused by one file converasion software. It won't happen in the future.
by raymond
Sat Feb 13, 2010 9:05 am
Forum: Member facilities & usage meter
Topic: Missing "discount packs" option on service change request
Replies: 6
Views: 1590

Re: Missing "discount packs" option on service change request

The existing addon value will be ended at 28th February.

The pack will apply on the 1st of next billing month.

So, you could apply now and start the new addon pack next month.
by raymond
Tue Feb 09, 2010 1:21 pm
Forum: Products & services
Topic: Plan Change Fee/New 'Ancillary Service Pricing
Replies: 35
Views: 12239

Re: Plan Change Fee/New 'Ancillary Service Pricing

The usage meter has been loaded again. It should display the correct charge now.
by raymond
Fri Jan 29, 2010 7:19 pm
Forum: Member facilities & usage meter
Topic: Can we have Off Peak Max in usage meter XML?
Replies: 1
Views: 836

Re: Can we have Off Peak Max in usage meter XML?

We will make change to XML usage output later.

For AU, BU plans, they are No Limit plans.
by raymond
Fri Jan 22, 2010 2:46 pm
Forum: Member facilities & usage meter
Topic: SMS Facility
Replies: 27
Views: 9970

Re: SMS Facility

You use third party developed software, which is not supported by Exetel. I suggest you try Exetel developed SMS programs. https://www.exetel.com.au/members/send_web_sms_exeSMS.php Download and install the application •PC eXeSMS VERSION 2.1 (WINDOWS) http://exetel.com.au/files/eXeSMS_VERSION_2.1_FOR...
by raymond
Fri Jan 22, 2010 12:47 pm
Forum: Web site
Topic: Report Broken Links/Failed Web Functions Here
Replies: 485
Views: 103250

Re: Report Broken Links/Failed Web Functions Here

"All information will be sent to your main contact email unless you change the email address for any particular advice to go to another email address." I think you were confused by above sentence. Actually, the entered/confirmed email address will be your main contact email in the mailing list. It ...
by raymond
Thu Jan 21, 2010 9:53 am
Forum: Member facilities & usage meter
Topic: Information From Exetel Tab
Replies: 9
Views: 2870

Re: Information From Exetel Tab

I am trying to re-register an email address to get specific email notifications from Exetel but can't get the site to keep the email address. I did previously have an email address listed, but as it was no longer used removed it, then wanting to add another. I couldn't find the problem for this. It...
by raymond
Thu Jan 14, 2010 11:08 am
Forum: Products & services
Topic: Pioneer Discount Increase
Replies: 22
Views: 16948

Re: Pioneer Discount Increase

Thanks for the increase. Very nice :-) But if I remember correctly, Exetel only offer ADSL1 at the beginning. that means no one would be qualify for the ADSL2 discount... I am not complainning, Just want to clarify if I am wrong. Cheers As the email stated, the pioneer discount increase will be bas...
by raymond
Wed Jan 13, 2010 5:21 pm
Forum: Products & services
Topic: Pioneer Discount Increase
Replies: 22
Views: 16948

Re: Pioneer Discount Increase

Thanks that is very generous of exetel. Just a question and i am by no means complaining but i noticed that the discount seems to be applied based on what type of plan. I have been with exetel from the begining and on adsl2+ since available and it seems i have been receiving the discount based on 2...
by raymond
Thu Jan 07, 2010 12:31 pm
Forum: Products & services
Topic: Reductions In Wireless Broadband Plans
Replies: 61
Views: 19218

Re: Reductions In Wireless Broadband Plans

dagg3r wrote:Hi ForumAdmin

I'm on the M1 plan and was wondering if I want to get this new WM A plan, I have to pay an additional $25 due to the imposed refund fee? and I have to fill out some porting form?

Cheers
You can change to WM A plan via HSPA member's facilities.
by raymond
Wed Jan 06, 2010 5:16 pm
Forum: HSPA connections
Topic: ordering HSPA?
Replies: 3
Views: 1195

Re: ordering HSPA?

Error has been corrected.
by raymond
Wed Jan 06, 2010 4:57 pm
Forum: Fauna & flora projects
Topic: Long Nosed Potoroo/Spotted Tail Quoll Updates
Replies: 9
Views: 9507

Re: Long Nosed Potoroo/Spotted Tail Quoll Updates

FAME/EXETEL Southern Ark Sponsorship -Three Monthly Report No 7. October - December 2009 The major activity of the Southern Ark team during this reporting period has been the major annual wildlife monitoring program undertaken over six weeks in October-November. This is a mammoth undertaking: 360 h...
by raymond
Fri Jan 01, 2010 1:24 pm
Forum: Products & services
Topic: Possible New ADSL2 Plans
Replies: 30
Views: 8900

Re: Possible New ADSL2 Plans

the plans now seem to have settled on 30G peak for NF/22BYO but now my usage meter is back to 25G. Will the change in peak automatically change in my user facilities as normal or do i need to manually change plans to take advantage of this increase in peak download? thanks. All new quota have been ...