Search found 53 matches

by bruceee
Wed Nov 23, 2016 5:39 pm
Forum: NBN and other Fibre Services
Topic: No modem yet
Replies: 19
Views: 3801

Re: No modem yet

HI A couple of questions now that we are close to a changeover to FTTN 1 Will an email be sent with the new login credentials prior to 28/11/16 2 I currently have a landline with Exetel which i have asked to be ported to NBN plus a VOIP line. Will the voip line work as per normal once NBN is connect...
by bruceee
Tue Nov 22, 2016 5:14 pm
Forum: NBN and other Fibre Services
Topic: No modem yet
Replies: 19
Views: 3801

Re: No modem yet

Thank you KavindaS , i received the email saying it is dispatched at 4:30 pm
Bruce
by bruceee
Tue Nov 22, 2016 10:19 am
Forum: NBN and other Fibre Services
Topic: No modem yet
Replies: 19
Views: 3801

No modem yet

Hi, I have a connection date of 28/11/2016 (next Monday) for a FTTN connection, but have not received my modem yet , can anyone confirm whether it has been sent or when it might be expected to arrive.
Ta Bruce
by bruceee
Thu Feb 05, 2015 12:11 pm
Forum: ADSL connections
Topic: RE Ticket 8756919
Replies: 3
Views: 643

Re: RE Ticket 8756919

Thank you angelos for the quick reply and the e-mail, does this mean the new connection has been activated since the 21st January ?
Regards Bruce
by bruceee
Thu Feb 05, 2015 11:37 am
Forum: ADSL connections
Topic: RE Ticket 8756919
Replies: 3
Views: 643

RE Ticket 8756919

Hi, I am having problems getting any information from Provisioning regarding the above ticket.
Could someone let me know what might be going on.
Regards Bruce
by bruceee
Thu May 01, 2014 6:16 pm
Forum: Mobile services
Topic: You want twice for less?
Replies: 85
Views: 20953

Re: You want twice for less?

It is now gone 6pm on 1st May and my user facilities still show all my mobiles to be on the old plans.
When can I start using the new super 100meg of data that I will be charged $10 for on the exesim basic plan ?
Regards bruceee
by bruceee
Fri Apr 11, 2014 8:15 pm
Forum: Mobile services
Topic: You want twice for less?
Replies: 85
Views: 20953

Re: You want twice for less?

I totally agree with Steves and BradM in the above post, and will be taking ALL my business elsewhere very shortly. As a customer since 2007 I feel very poorly done by. As a pensioner now for a year I am even more peed off. If the foreign owned Optus group are feeling the pinch then maybe they shoul...
by bruceee
Mon Apr 07, 2014 7:02 pm
Forum: Mobile services
Topic: You want twice for less?
Replies: 85
Views: 20953

Re: You want twice for less?

So is it 21 days or 30 days ? The Ombudsman is calling
by bruceee
Fri Apr 04, 2014 10:11 am
Forum: Mobile services
Topic: You want twice for less?
Replies: 85
Views: 20953

Re: You want twice for less?

Sounds more like price fixing to me :evil:
by bruceee
Fri Apr 04, 2014 8:12 am
Forum: Mobile services
Topic: You want twice for less?
Replies: 85
Views: 20953

Re: You want twice for less?

My biggest worry is how to finance this $35 Exetel money grab. I have 2 mobile A plans and 1 z15 plan, also broadband and voip, so my monthly spend will go from around $80 per month to $115. I am not a big user of any of these items. I guess the recent $2 pension increase will help a lot. Anybody kn...
by bruceee
Thu Apr 03, 2014 9:25 pm
Forum: Mobile services
Topic: You want twice for less?
Replies: 85
Views: 20953

Re: You want twice for less?

I have 2 phones for very casual use at $5 per month which now will be 2 @ $15 per month each and one for my daughter currentlly $15 per month going to $30 per month. I am not happy, and the lack of 30 days notice is noted.
So much for valued customers
by bruceee
Tue Sep 18, 2012 10:01 pm
Forum: ADSL connections
Topic: Connection drop outs
Replies: 37
Views: 3595

Re: Connection drop outs

Thank you ShaminG for your phone call, I will monitor my end and let you know if things go wrong again, Bruce
by bruceee
Tue Sep 18, 2012 8:16 pm
Forum: ADSL connections
Topic: Connection drop outs
Replies: 37
Views: 3595

Re: Connection drop outs

Still waiting for an answer as to why my dropouts occured.
Bruceee
by bruceee
Sat Sep 08, 2012 8:30 am
Forum: ADSL connections
Topic: Connection drop outs
Replies: 37
Views: 3595

Re: Connection drop outs

Hi to whoever is in charge at the moment , just to recap what happened last night. 7/9/2012 13 reconnects between 11:41 and 18:50 then the line dropped again at 20:45 in the middle of an important connection with UK Waited and waited and line finally reconnected at 1:55 am 8/9/2012 and is still conn...
by bruceee
Fri Sep 07, 2012 7:45 pm
Forum: ADSL connections
Topic: Connection drop outs
Replies: 37
Views: 3595

Re: Connection drop outs

Thank you stevecJ for your input, there have now been 13 drops since 11:41 this morning, I guess at least one of them was your resetting of the port. I will continue to monitor the drops, I hope it stays stable now as I have a big talk session with UK scheduled for this evening.
B