Search found 23 matches

by david256
Thu May 06, 2010 4:21 am
Forum: ADSL connections
Topic: Off-Peak time reduction-This is a joke
Replies: 104
Views: 9981

Re: Off-Peak time reduction-This is a joke

As the Peak times have been increased by 50% Exetel should offer Plans with a higher peak Download Quota, 120GB+ ( at an extra cost) and bring back the .50c per GB Excess charge for the peak period. Personally I think a change to 12am - 8am off peak would have been reasonable, cutting the off peak b...
by david256
Sat Dec 12, 2009 5:42 am
Forum: ADSL connections
Topic: Email Your Naked ADSL2 Service is no longer with Exetel
Replies: 6
Views: 623

Email Your Naked ADSL2 Service is no longer with Exetel

Hi Exetel, I have received this email, I don't understand why as I haven't canceled or even considered moving to another provider, I've been extremely happy with my Exetel service over the past 3 years. I hope this is just an error. All I can think of I recently changed from an old INC telephone pla...
by david256
Mon Nov 23, 2009 6:01 pm
Forum: Anything else anyone wants to discuss
Topic: Change to AUP - Section (d)
Replies: 246
Views: 43722

Re: Change to AUP - Section (d)

Given the competition (AAPT & TPG) both have 100GB (Peak+Off-Peak) in their $49.99 plans. It'll be great to have 100GB on the cheapest plan here too (5+95) Any thoughts ? TPG offer 50GB peak + 50GB off peak Total 100Gb 49.99 plan and if you read the fine print their off peak period is 2am-8am. I pe...
by david256
Sat Jan 05, 2008 2:22 am
Forum: Archived threads
Topic: Exetel Staff
Replies: 7
Views: 1314

The login details should be the same as the login for the members section. If you are still having issues, I'd suggest emailing residentialsupport @ exetel.com.au Yeh, should be, but I can't log in. I will send an email, but I don't like my chances of a reply, as the Exetel support can't be bothere...
by david256
Fri Jan 04, 2008 12:16 am
Forum: Archived threads
Topic: Exetel Staff
Replies: 7
Views: 1314

Re: Exetel Staff

Sounds like your port is on the ADSL1 1.5Mbps profile for stability. Please create a ticket, and request that your port be set to ADSL2+ profile. Also, if your modem modulation is set to G.DMT you should set it to either AUTO, or ADSL2+ (992.3, or 992.5), or MMODE. Leaving it set to G.DMT will limi...
by david256
Thu Jan 03, 2008 7:06 pm
Forum: Archived threads
Topic: Exetel Staff
Replies: 7
Views: 1314

Exetel Staff

Can you please advise why my actual sync speed is so low compared to my Attainable Line Rate, i've been watching it over the past few days and it hasn't moved from 1472/256 Kbps, i've reset my modem several times and stays locked at 1472/256 Kbps, I don't have any other devices connected to my line ...
by david256
Mon Oct 08, 2007 3:02 pm
Forum: Archived threads
Topic: Slow Speeds and sick of it
Replies: 5
Views: 1952

James D wrote:Please email your service number to dylanf@exetel.com.au and he will look into this for you.
Thanks for your help Exetel staff speeds have been slow but reasonable.

Thanks again