Search found 279 matches

by bodogbodog
Sun Jun 12, 2011 10:57 am
Forum: Archived threads
Topic: Three Months Free ADSL
Replies: 70
Views: 6648

Re: Three Months Free ADSL

Would six months at half price be better than three months at zero price? I think the 6 months at half price is better - for Exetel as well as customer - keeps the "love" coming for a longer period of time Not sure what contract term you are going to put on these new plans but the 6 months option w...
by bodogbodog
Sat Jun 11, 2011 12:53 pm
Forum: Mobile services
Topic: CAP plan Voicemail/diversions not working
Replies: 9
Views: 1067

Re: CAP plan Voicemail/diversions not working

When I select Manage->Mobile->Voicemail/Diversions it says: Your HSPA account does not have any Mobile Value Added Services. Whereas I know I have voice mail enabled. Could this be an artifact of the manual plan change from HSPA to CAP? Can it be fixed please. What were you getting instead of voice...
by bodogbodog
Sat Jun 11, 2011 12:49 pm
Forum: Archived threads
Topic: Three Months Free ADSL
Replies: 70
Views: 6648

Re: Three Months Free ADSL

Couple of questions / suggestions Re point 1) Why only 10/10 package (or is that the more to come?) - its not a big allowance - would people to buy bigger allowances - no one is going to be speed limited after 10gb, maybe you could have bigger quota options or the ability to pay for extra gb's at fu...
by bodogbodog
Fri Jun 10, 2011 8:48 pm
Forum: Archived threads
Topic: Three Months Free ADSL
Replies: 70
Views: 6648

Re: Three Months Free ADSL

ForumAdmin wrote:Assuming we sort out the details over the long weekend - Tuesday 14th looks possible.
Thanks - sounds promising
Hope you guys are going to get sometime over the long weekend for a break :P
by bodogbodog
Fri Jun 10, 2011 7:59 pm
Forum: Archived threads
Topic: Three Months Free ADSL
Replies: 70
Views: 6648

Re: Three Months Free ADSL

We would welcome any comments anyone might have on such a deal. Bring it on - and good luck to those new customers who benefit - including my friend I'm about to refer to Exetel from Helstra Cable Exisitng customers might miss out but we've been enjoying the other benefits that come from belng Exet...
by bodogbodog
Wed Jun 08, 2011 8:24 pm
Forum: Products & services
Topic: ADSL Plans/$10 - $25 Per Month Discounts
Replies: 161
Views: 45164

Re: How many CAP rebates can you get against ADSL plans?

melanieb wrote:You would be better off using your LIte agent code - you would get $30, and they would get $15 - once off payments.
Thanks Melanie - Perfect - good crisp answer - just what I was after :D
by bodogbodog
Tue Jun 07, 2011 9:36 am
Forum: Mobile services
Topic: CAP plan unbilled data still showing Nov/Dec/Jan data
Replies: 15
Views: 1365

Re: CAP plan unbilled data still showing Nov/Dec/Jan data

samarium wrote:I find that the unbilled calls are fixed, however the mobile meter on the home page is still borked.
:?: How so? - apart from having a few days lag on reporting usage it seems to be working
by bodogbodog
Tue Jun 07, 2011 6:10 am
Forum: Invoicing & billing
Topic: Connection Fee now charged on OT and OF plans
Replies: 1
Views: 941

Connection Fee now charged on OT and OF plans

Did I just blink and see the cost of new connections to the OT and OF plans go from Zero to $40 between Sunday and Monday?
Guess Optus removed a subsidy..
I should know by now to grab a deal when I see it on offer... he who hesitates is lost
by bodogbodog
Mon Jun 06, 2011 5:34 pm
Forum: Products & services
Topic: ADSL Plans/$10 - $25 Per Month Discounts
Replies: 161
Views: 45164

Re: How many CAP rebates can you get against ADSL plans?

thejeg wrote:Member facility should now indicate the correct information.
For clarity could you answer my question here so I and others understand the situation on mulitple CAP plan credits and also the referral fee recognition both I get as the referer and they get as a new customer being refered

Thanks
by bodogbodog
Mon Jun 06, 2011 5:30 pm
Forum: Web site
Topic: Referrals Information Incorrect
Replies: 3
Views: 4423

Re: Referrals Information Incorrect

Hi bodogbodog, Referring a customer actually does receive $10. However if you would like to become a Lite Agent you can receive $30 per sign up. We will have that link you have mentioned removed. Thank you. Melanie Really are you sure that is correct? - check out this thread on referals @ https://f...
by bodogbodog
Mon Jun 06, 2011 5:24 pm
Forum: Mobile services
Topic: CAP plan unbilled data still showing Nov/Dec/Jan data
Replies: 15
Views: 1365

Re: CAP plan unbilled data still showing Nov/Dec/Jan data

would you be able to send an email with your details to billing@exetel.com.au and raise a ticket so that we can investigate your usage issue , if you have already done so please provide me the ticket id. :) As I said in my case it's now been fixed - the old calls / data usage are no longer showing ...
by bodogbodog
Sun Jun 05, 2011 1:34 pm
Forum: Invoicing & billing
Topic: 3000 mins of free calls on OF-200 plan
Replies: 7
Views: 1699

Re: 3000 mins of free calls on OF-200 plan

Exetel shouldn't offer those plans to current customers at all to current users because they make no money at the prices the subsidised by the carrier plans for new users. Thought that might be the case and it is appreciated Sounds good to me - here's hoping they're still on offer if I ever have to...
by bodogbodog
Sun Jun 05, 2011 7:18 am
Forum: Web site
Topic: Referrals Information Incorrect
Replies: 3
Views: 4423

Referrals Information Incorrect

https://www.exetel.com.au/members/referral.php says "Reduce Your Monthly Broadband Charges Exetel will credit your monthly broadband access charges by $10.00 if another customer applies for, and is successful in getting, a new ADSL1/ADSL2/HSPA service with Exetel based on your service number being e...
by bodogbodog
Sun Jun 05, 2011 7:07 am
Forum: Products & services
Topic: ADSL Referral Bonus
Replies: 8
Views: 8848

Re: ADSL Referral Bonus

I've lost track of the details of the current referral bonus scheme and thw information on the Exetel site is out of date @ https://www.exetel.com.au/members/referral.php - I know the refer now gets a $30 credit but does the new customer signing up get any credit on their account at all? (at one poi...
by bodogbodog
Sat Jun 04, 2011 7:10 pm
Forum: Mobile services
Topic: CAP plan unbilled data still showing Nov/Dec/Jan data
Replies: 15
Views: 1365

Re: CAP plan unbilled data still showing Nov/Dec/Jan data

is it "soon" yet?
Interestingly I had that issue with "usage" from late last year appearing on my usage statement - then they dissapeared last month - and most importantly there was never any duplicated billing for these items