Search found 510 matches

by William M
Tue Apr 27, 2010 9:02 am
Forum: Fax via ADSL
Topic: Fax Inbound Upgrades
Replies: 12
Views: 7276

Re: Fax Inbound Upgrades

Hi Geoff, There is red tape that is required to be addressed for upgrades, as this forum is titled, to be implemented. I'm not going to comment or speculate on the issue at this stage as there's no point in trying to comment about something that hasn't happened yet, so please be a little more patien...
by William M
Fri Apr 23, 2010 5:30 pm
Forum: Improvement & suggestions
Topic: VOIP call forwarding
Replies: 57
Views: 7548

Re: VOIP call forwarding

Can you also provide the ticket number?

Cheers Will
by William M
Fri Apr 23, 2010 5:30 pm
Forum: Improvement & suggestions
Topic: VOIP call forwarding
Replies: 57
Views: 7548

Re: VOIP call forwarding

I've tested the call forwarding, but cannot replicate the issue that you have described.

You'll need to PM me your service number, the VOIP number and the forwarding number set.

Cheers Will
by William M
Fri Apr 23, 2010 5:28 pm
Forum: Fax via ADSL
Topic: Fax Inbound Upgrades
Replies: 12
Views: 7276

Re: Fax Inbound Upgrades

Hi Geoff,

Unfortunately at this stage I can advise that while the technical issues have been address, there are other issues (red tape) that need to be overcome prior to them taking place.
I should have further information about this next week.

Cheers Will
by William M
Fri Apr 23, 2010 3:17 pm
Forum: Improvement & suggestions
Topic: VOIP call forwarding
Replies: 57
Views: 7548

Re: VOIP call forwarding

I'm currently looking into this issue.

Cheers Will
by William M
Wed Apr 21, 2010 2:31 pm
Forum: Member facilities & usage meter
Topic: ADD on bounus packs
Replies: 21
Views: 3480

Re: ADD on bounus packs

Yes, we shall change it.
by William M
Mon Apr 19, 2010 2:03 pm
Forum: Member facilities & usage meter
Topic: ADD on bounus packs
Replies: 21
Views: 3480

Re: ADD on bounus packs

Hi Sable,

That summary is now displayed.

Cheers.
by William M
Mon Apr 19, 2010 8:54 am
Forum: Member facilities & usage meter
Topic: ADD on bounus packs
Replies: 21
Views: 3480

Re: ADD on bounus packs

Hi sable,

I've spoken with the developer currently working on it and it's still in progress.
It should be implemented soon.

Cheers Will
by William M
Mon Apr 19, 2010 8:52 am
Forum: SMS via ADSL
Topic: Not recieving SMS's from Three on HSPA plan
Replies: 18
Views: 7859

Re: Not recieving SMS's from Three on HSPA plan

Again, Exetel has not made any change to its SMS service nor has it been advised or have advised our downstream partner to modify the service.

Cheers Will
by William M
Fri Apr 16, 2010 5:40 pm
Forum: Fax via ADSL
Topic: SYDNEY DID
Replies: 13
Views: 8007

Re: SYDNEY DID

Hi Alex,

The main one would be your friends, relatives etc would be charged for a calling a Melbourne number rather than a Sydney number. So if you're based in Sydney, everyone in Sydney would be charged interstate rates.

Cheers Will
by William M
Fri Apr 16, 2010 2:52 pm
Forum: Fax via ADSL
Topic: SYDNEY DID
Replies: 13
Views: 8007

Re: SYDNEY DID

Hi Alex,

Still no final date on their availability.
Since we've routed things differently for fax recently, they take longer to order.

Cheers
by William M
Mon Apr 12, 2010 8:58 am
Forum: SMS via ADSL
Topic: Reply Recevied Time
Replies: 2
Views: 2326

Re: Reply Recevied Time

Hi,

As it is a Virtual Mobile Number the timezone is able to be set. They should be set by default to AEST but I'm assuming this is not the case.

Fixing this is not a problem, can you PM me the Virtual Mobile Number?

Cheers Will
by William M
Thu Apr 08, 2010 5:59 pm
Forum: Fax via ADSL
Topic: Failed to send
Replies: 8
Views: 6654

Re: Failed to send

Hi,

Changes were made on that date as email were being incorrectly discarded.

Cheers Will
by William M
Thu Apr 08, 2010 5:58 pm
Forum: Fax via ADSL
Topic: SYDNEY DID
Replies: 13
Views: 8007

Re: SYDNEY DID

Hi FGOB,

I'll get a date for you.

Cheers Will
by William M
Mon Mar 29, 2010 9:01 am
Forum: Member facilities & usage meter
Topic: Changing IP addys
Replies: 6
Views: 1110

Re: Changing IP addys

Hi,

You should be able to change IP addresses now.

Cheers Will