Search found 48 matches

by the_aph
Fri Sep 04, 2009 3:06 pm
Forum: HSPA connections
Topic: Changing HSPA plans under contract
Replies: 0
Views: 505

Changing HSPA plans under contract

I'm setting up a client with HSPA as a backup at a new site. It will be on the HSPA WI A on a 24 month contract. As it's going to take a few weeks to get a line added to the new site, I'd like to start them on the HSPA WI D. Then move them back down to the HSPA WI A plan when the ADSL comes online. ...
by the_aph
Fri Aug 28, 2009 11:28 am
Forum: Improvement & suggestions
Topic: ADSL2+ ANNEX M
Replies: 16
Views: 14016

Re: ADSL2+ ANNEX M

Thanks Jason
by the_aph
Fri Aug 28, 2009 10:44 am
Forum: Improvement & suggestions
Topic: ADSL2+ ANNEX M
Replies: 16
Views: 14016

Re: ADSL2+ ANNEX M

Now that Powertel is offering annex M survives (iiNet offer it to business customers now), can Exetel start offering it on their PTL plans?
by the_aph
Fri Aug 14, 2009 12:14 pm
Forum: Archived threads
Topic: Porting on powertel
Replies: 1
Views: 201

Porting on powertel

I have a client currently using iiNet on the TNBY (Thornbury VIC) exchange. This exchange is currently capped (no more ports). They have their phone service with Telstra. If they apply for an Exetel PTL B plan, will this effectively be a rapid transfer? Will they keep their current Powertel port or ...
by the_aph
Sun May 17, 2009 7:43 pm
Forum: VOIP
Topic: Transferring PSTN number to VOIP DID
Replies: 1
Views: 214

Transferring PSTN number to VOIP DID

Transferring PSTN number to VOIP DID.
Is there a date set when this option will be made available to Exetel customers?
by the_aph
Mon Apr 27, 2009 5:15 pm
Forum: Member facilities & usage meter
Topic: PAYU plans in user facilities
Replies: 21
Views: 3261

Re: PAYU plans in user facilities

This problem has been fixed.

Thanks
by the_aph
Sun Apr 26, 2009 11:02 pm
Forum: Member facilities & usage meter
Topic: PAYU plans in user facilities
Replies: 21
Views: 3261

Re: PAYU plans in user facilities

Just noticed that the PAYU plans have been made available from within the user facilities.

However when you try to apply for the ADSL1 PAYU plans, the form shows the original plans twice. Rather than showing the option of applying for the PAYU plans as advertised.
by the_aph
Tue Mar 31, 2009 8:45 am
Forum: VOIP
Topic: VOIP lag on outgoing calls
Replies: 342
Views: 29176

Re: VOIP lag on outgoing calls

I have upgraded to the beta firmware. http://www.exetel.com.au/files/cfe-rta1046vw_sip_au-v364m_a2pb023k.zip I have been running it on multiple routers for a week now and it seems to have resolved the lag problem. Occasionally when changing router setting after installing the new firmware it locks u...
by the_aph
Tue Mar 31, 2009 8:36 am
Forum: Member facilities & usage meter
Topic: PAYU plans in user facilities
Replies: 21
Views: 3261

Re: PAYU plans in user facilities

Could we please have a revised time line for this being added? I have 2 clients that want to move to these plans and it's been months since it was announced.
by the_aph
Wed Mar 11, 2009 5:05 pm
Forum: Member facilities & usage meter
Topic: PAYU plans in user facilities
Replies: 21
Views: 3261

Re: PAYU plans in user facilities

The PAYU plans still haven't been made avialable in the user facilities. Could they be added soon please.

Thanks,
Rob
by the_aph
Tue Jan 20, 2009 11:11 am
Forum: VOIP
Topic: Internation Pricing
Replies: 1
Views: 171

Internation Pricing

All of the international VOIP call rates on the Exetel website are coming up as 0.00 or are blank.
by the_aph
Mon Jan 12, 2009 7:13 pm
Forum: VOIP
Topic: VOIP lag on outgoing calls
Replies: 342
Views: 29176

Re: VOIP lag on outgoing calls

I'm happy to help with any testing. I've got 3 of these modems ( I've replaced them all with billions out of frustration ), but would like to help get them working with exetel VOIP. I don't really like have $450 worth of hardware just sitting here collecting dust.
by the_aph
Thu Jan 01, 2009 10:44 pm
Forum: Member facilities & usage meter
Topic: PAYU plans in user facilities
Replies: 21
Views: 3261

Re: PAYU plans in user facilities

Thanks,

Looking forward to using it.
by the_aph
Thu Jan 01, 2009 7:02 pm
Forum: Member facilities & usage meter
Topic: PAYU plans in user facilities
Replies: 21
Views: 3261

PAYU plans in user facilities

I'm currently on the TELA plan and was wanting to change to the PAYU/1500. This option isn't available in the change my service tab in the user facilities. Could this option please be added, as I'd like to change over asap.

Thanks,
Rob
by the_aph
Mon Oct 20, 2008 2:11 pm
Forum: VOIP
Topic: VOIP lag on outgoing calls
Replies: 342
Views: 29176

Re: VOIP lag on outgoing calls

Yes logger support tickets multiple times, have had support log into modem remotely on a number of occasions. It's been of no help and I've been spun the same line about them just selling the things. I'm feeling the same way you are. These modem are running on both adsl2+ and 8M adsl 1 with both cor...