Search found 206 matches

by MikeTurner
Mon Oct 08, 2012 5:10 pm
Forum: ADSL connections
Topic: Issues Monday afternoon.
Replies: 12
Views: 2083

Issues Monday afternoon.

Having connection issues. Some sites ok, some not. ping smh.com.au Pinging smh.com.au [119.15.70.141] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 119.15.70.141: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), tracert s...
by MikeTurner
Tue Sep 18, 2012 2:20 pm
Forum: ADSL connections
Topic: Connection drop outs
Replies: 37
Views: 3602

Re: Connection drop outs

Thanks to exetel. It was resolved quickly. It was the building work up the street who had driven over the pit - at least according to the Telstra guy. EDIT: actually, my service has now ground (almost) to a halt. Not sure why. I have a good sync. Might be another issue. EDIT 2: seems it was my phone...
by MikeTurner
Sun Sep 16, 2012 6:47 pm
Forum: ADSL connections
Topic: Connection drop outs
Replies: 37
Views: 3602

Re: Connection drop outs

I'm having terrible drops out now. I cant connect. Logged in via the mobile at the moment.

The optus engineers are coming tomorrow, so glad I escalated it last week when it was only really a minor problem.
by MikeTurner
Tue Sep 11, 2012 9:04 am
Forum: ADSL connections
Topic: Connection drop outs
Replies: 37
Views: 3602

Re: Connection drop outs

I keep having problems in Wollongong as well. Connection drops out.
by MikeTurner
Fri Sep 07, 2012 3:20 pm
Forum: ADSL connections
Topic: Connection drop outs
Replies: 37
Views: 3602

Re: Connection drop outs

Just had one just then, in the Illawarra.
by MikeTurner
Sun Apr 29, 2012 6:34 pm
Forum: Improvement & suggestions
Topic: Fritz box?? huge opportunity here..
Replies: 23
Views: 10967

Re: Fritz box?? huge opportunity here..

Does this do NBN?
by MikeTurner
Thu Feb 23, 2012 8:22 pm
Forum: Archived threads
Topic: Unplanned outage - All - 23-02-2012
Replies: 5
Views: 2170

Re: Unplanned outage - All - 23-02-2012

Did this have anything to do with Telstra outage today?
by MikeTurner
Thu Feb 16, 2012 10:41 pm
Forum: ADSL connections
Topic: Issues at Corrimal?
Replies: 20
Views: 1440

Re: Issues at Corrimal?

I'm pretty sure it's been fixed, because my dsl sync has come up at the (old) normal speed. So, thanks for all who helped and answered my (frantic) questions and demands.

Mike.
by MikeTurner
Thu Feb 16, 2012 3:09 pm
Forum: ADSL connections
Topic: Issues at Corrimal?
Replies: 20
Views: 1440

Re: Issues at Corrimal?

Yes, can you believe I looked at that this morning, and was dancing a little jig. Then I went to look the exetel prices. Very impressed too.

Think I'll have blistering fast internet come Dec/jan!
by MikeTurner
Thu Feb 16, 2012 2:50 pm
Forum: ADSL connections
Topic: Issues at Corrimal?
Replies: 20
Views: 1440

Re: Issues at Corrimal?

stevecJ wrote: Hi,

Currently I'm working on this case for you and I will provide you an update soon.
And, the answer is?????

Still nothing from Telstra.
by MikeTurner
Thu Feb 16, 2012 8:40 am
Forum: ADSL connections
Topic: Issues at Corrimal?
Replies: 20
Views: 1440

Re: Issues at Corrimal?

Hi there, I've been 10 days without internet now. I was told by the Optus servicestream tech that Telstra would need to look into my pit (131 metres away) and fix a connection or empty it of water. He said it should have happened yesterday or today, but I have not yet had a call from Telstra advisin...
by MikeTurner
Fri Feb 10, 2012 7:21 pm
Forum: ADSL connections
Topic: Issues at Corrimal?
Replies: 20
Views: 1440

Re: Issues at Corrimal?

I just recieved a text saying my ticket was closed. I hastily replied and said: no it wasnt, it still wasnt working. Then I checked the modem and the DSL light was solid, but I couldnt browse the web (incorrect password - because the customer service technician made me factory reset). So I retyped a...
by MikeTurner
Wed Feb 08, 2012 10:33 am
Forum: ADSL connections
Topic: Issues at Corrimal?
Replies: 20
Views: 1440

Re: Issues at Corrimal?

Just had a call from Optus Servicestream. They are sending out a technician, but it's not until next Tuesday!

There is only one technician and he only works 2 days a week. It's a slow response.
by MikeTurner
Tue Feb 07, 2012 8:28 am
Forum: ADSL connections
Topic: Issues at Corrimal?
Replies: 20
Views: 1440

Re: Issues at Corrimal?

Exetel Residential Support #4826990]
by MikeTurner
Tue Feb 07, 2012 8:23 am
Forum: ADSL connections
Topic: Issues at Corrimal?
Replies: 20
Views: 1440

Re: Issues at Corrimal?

jokiin wrote:take it you've opened a support ticket already???

problem
No, I'll do that now. Was just checking to see if anyone else had a problem before raising a ticket.

My landline works, so something is working.