Search found 57 matches

by andrewpontes
Mon Jun 03, 2013 11:01 pm
Forum: Web space, mirror & blog services
Topic: Domain registration and web hosting
Replies: 4
Views: 3974

Re: Domain registration and web hosting

Thanks for the advice !
by andrewpontes
Fri May 31, 2013 10:26 am
Forum: Web space, mirror & blog services
Topic: Domain registration and web hosting
Replies: 4
Views: 3974

Domain registration and web hosting

As an existing Exetel customer, I am wondering if I register a domain with Exetel, do I need also to hire web hosting? Can I use my free 200mb of personal space to host my domain without additional fees ?

Thanks,
by andrewpontes
Wed May 29, 2013 4:53 pm
Forum: Virus / spam / spyware issues
Topic: Is Exetel's Ironport Spam Filter still effective?
Replies: 38
Views: 17634

Re: Is Exetel's Ironport Spam Filter still effective?

James,

It seems that it is time for Exetel staff to get some training in customer service. Your need to put yourself in the customer's shoes. My email is shared with my family and it is not nice to receive the sort of messages that is coming through.

I hope the issue is resolved asap.

Regards,
by andrewpontes
Wed May 29, 2013 4:34 pm
Forum: Virus / spam / spyware issues
Topic: Is Exetel's Ironport Spam Filter still effective?
Replies: 38
Views: 17634

Re: Is Exetel's Ironport Spam Filter still effective?

Hi James, With all due respect, but if an anti-spam is not filtering words like penis growth, viagra, penis enlargement, so what's the point of subscribing to a paid service where I have to do the work myself ? If we pay for an anti-SPAM service, we expect that it can provide an anti-SPAM service at...
by andrewpontes
Wed May 29, 2013 2:56 pm
Forum: Virus / spam / spyware issues
Topic: Is Exetel's Ironport Spam Filter still effective?
Replies: 38
Views: 17634

Re: Is Exetel's Ironport Spam Filter still effective?

Will we be reimbursed for the SPAM filter this month ? It is really disappointing the service is not operational. I am getting around 20 email a day with penis growth/enlargement offers.
by andrewpontes
Tue Apr 02, 2013 1:16 pm
Forum: Virus / spam / spyware issues
Topic: New wave of spams
Replies: 1
Views: 3439

New wave of spams

Hi There, Between yesterday, 01/04/2013, and today I have been flooded with weight loss spams. I am wondering if Exetel can have a look at those emails and adjust its anti-spam accordingly. Another question, is the spam@exetel.com.au still active ? Email is bouncing back when I try to forward the sp...
by andrewpontes
Sun Nov 04, 2012 12:39 pm
Forum: Telephone issues
Topic: No telephone and ADSL signal in Telopea NSW 2117
Replies: 1
Views: 1771

No telephone and ADSL signal in Telopea NSW 2117

Hi there,

Around 12pm today my telephone line on Optus went down. I am in Telopea NSW, possibly On Dundas exchange. Could Exetel provide an update on what's going on?

Thanks,
by andrewpontes
Fri Jun 08, 2012 11:38 am
Forum: Email issues
Topic: Email filter - spams galore
Replies: 3
Views: 2511

Re: Email filter - spams galore

If so, it was for much worse. I can't accept that words like 'pills' 'enlargement' 'penis' 'casino' are not picked up by the filter.

I was very happy with the anti-spam service until yesterday.
by andrewpontes
Fri Jun 08, 2012 11:16 am
Forum: Email issues
Topic: Email filter - spams galore
Replies: 3
Views: 2511

Email filter - spams galore

Hi There, I have noticed that over the last two days I have been flooded with spams with very known words, such as "penis enlargement" and so on. I have the option of anti-spam in my service, so I am a bit disappointed that such trivial spams are coming through. has there been any known issues with ...
by andrewpontes
Fri Dec 09, 2011 10:15 am
Forum: Mobile services
Topic: V9 plan - free usage from social network
Replies: 7
Views: 1660

Re: V9 plan - free usage from social network

Thanks ShaminG !

What about adding that the only way to change APN settings in an iPhone 4 is running the app in http://unlockit.co.nz. Otherwise iPhone users will be driven nuts searching on where they can change APN in their devices.

Regards,
by andrewpontes
Wed Dec 07, 2011 10:04 pm
Forum: Mobile services
Topic: V9 plan - free usage from social network
Replies: 7
Views: 1660

Re: V9 plan - free usage from social network

As per your answer, I have run unlockit.co.nz and chose 'yesinternet', is this the right option for an iPhone ? I noticed that there was another option 'Exetel (Optus)', so I got i bit confused which one was the correct one. I would to suggest all this info to be placed in the Wiki, so that we don't...
by andrewpontes
Wed Dec 07, 2011 3:19 pm
Forum: Mobile services
Topic: V9 plan - free usage from social network
Replies: 7
Views: 1660

V9 plan - free usage from social network

Hi There, I would like to confirm what social network services are included in the free usage policy of the V9 Optus plan. I noticed that the new Optus plans include Facebook, Twitter, eBay, MySpace, LinkedIn and foursquare. Does the same apply to V9 plans ? Could you please confirm that once an Opt...
by andrewpontes
Tue Dec 06, 2011 3:16 pm
Forum: Wireless broadband
Topic: Exemail on iPhone does not work
Replies: 2
Views: 5637

Re: Exemail on iPhone does not work

Thanks, all sorted out now
by andrewpontes
Tue Dec 06, 2011 12:30 pm
Forum: Wireless broadband
Topic: Exemail on iPhone does not work
Replies: 2
Views: 5637

Exemail on iPhone does not work

Hi There, Since I bought an iPhone, I can't get Exemail mail to work on my iPhone. I am getting the following error message: "The IMAP server "pop3.nsw.exemail.com.au" is not responding. ....." My settings are: Incoming Mail Server Host Name: pop3.nsw.exemail.com.au User Name: [my email address]@exe...
by andrewpontes
Fri Sep 02, 2011 3:49 pm
Forum: ADSL connections
Topic: Status of my ADSL2+ change - please give me an update
Replies: 5
Views: 391

Re: Status of my ADSL2+ change - please give me an update

Hi Chalin,

Connectivity is back now. Thanks for your support and feedback.

Regards,