Search found 179 matches

by Tazz
Mon Jul 14, 2014 2:57 pm
Forum: Email issues
Topic: Webmail
Replies: 13
Views: 9801

Re: Webmail

Problem solved, I was using Mozilla Firefox when it happened, I also use SWare Iron and have no problem with webmail with it, so it seems to be something about webmail that Firefox can't handle. For email I use Mozilla Thunderbird, I've only reported my Firefox experience because I think Exetel sho...
by Tazz
Tue Jul 01, 2014 6:41 pm
Forum: Telephone issues
Topic: phone bill
Replies: 14
Views: 7028

Re: phone bill

angelos wrote:Hi Tazz,

We got confirmation from our Provisioning team that this has been completed already.
So, how come I just paid another $3.70 for it in today's invoice?
by Tazz
Thu Jun 26, 2014 2:43 pm
Forum: Telephone issues
Topic: phone bill
Replies: 14
Views: 7028

Re: phone bill

angelos wrote:Hi Tazz,

We got confirmation from our Provisioning team that this has been completed already.
Thank you...
by Tazz
Thu Jun 26, 2014 1:58 pm
Forum: Telephone issues
Topic: phone bill
Replies: 14
Views: 7028

Re: phone bill

kushanw wrote:Hi Tazz,

I have forwarded your request to our Provisioning Team via Ticket ID 7988334. They will get back to you once 'Easycall Call Control' has been turned off.
Still haven't heard anything more about this, how long does it take?
by Tazz
Wed Jun 04, 2014 9:28 pm
Forum: Telephone issues
Topic: phone bill
Replies: 14
Views: 7028

Re: phone bill

I see in my monthly invoice, my phone has Easycall Call Control, how do I turn that on & off? and what exactly does it do? Hi Tazz, 'Easycall Call Control' lets you restrict the types of calls made from your home phone. Please confirm if you want to turn that off, so we can disable it from our end....
by Tazz
Wed Jun 04, 2014 1:19 pm
Forum: Telephone issues
Topic: phone bill
Replies: 14
Views: 7028

Re: phone bill

I see in my monthly invoice, my phone has Easycall Call Control, how do I turn that on & off? and what exactly does it do?
by Tazz
Wed May 21, 2014 9:53 am
Forum: Email issues
Topic: Webmail
Replies: 13
Views: 9801

Re: Webmail

Problem solved, I was using Mozilla Firefox when it happened, I also use SWare Iron and have no problem with webmail with it, so it seems to be something about webmail that Firefox can't handle. For email I use Mozilla Thunderbird, I've only reported my Firefox experience because I think Exetel shou...
by Tazz
Tue May 20, 2014 3:48 pm
Forum: Email issues
Topic: Webmail
Replies: 13
Views: 9801

Re: Webmail

My problem with the webmail is that I can't view any folder except the inbox!
I click on one of my created folders, and get a message that I can't view it unless I'm logged in, I go to the login link provided and login again, and I'm once again taken to the inbox!
by Tazz
Sun May 04, 2014 12:12 am
Forum: Member facilities & usage meter
Topic: Usage meter showing zeo
Replies: 13
Views: 15901

Re: Usage meter showing zeo

Seems to be working ok now.

Thank you to Exetel for the usual great service :)
by Tazz
Fri May 02, 2014 7:58 pm
Forum: Member facilities & usage meter
Topic: Usage meter showing zeo
Replies: 13
Views: 15901

Re: Usage meter showing zeo

I checked this afternoon and noticed it seemed to be working, but, I just checked again 4 hours later, and found that the numbers haven't changed since, even though I have downloaded stuff.

So, how often is the usage supposed to update?
by Tazz
Thu May 01, 2014 5:46 pm
Forum: Member facilities & usage meter
Topic: Usage meter showing zeo
Replies: 13
Views: 15901

Re: Usage meter showing zeo

I have the same thing happening, my usage meter is also at zero.
I have rebooted, turned off the router for at least 15mins, etc
And yes I have downloaded a few gig today, and it's still on zero...
\
In theory, when I have an unlimited account it shouldn't matter, but, I like to know where I'm at.
by Tazz
Fri Apr 18, 2014 6:24 pm
Forum: Improvement & suggestions
Topic: New ADSL2+ plans for existing customers
Replies: 79
Views: 48839

Re: New ADSL2+ plans for existing customers

New plans look good, I could cut my monthly costs in half, but I have never had a phone with any one but Telstra, if I bundle the phone with Exetel what happens if I have line problems? Won't Telstra still be the ones to come out and check stuff? or check their pits in the street etc? because they ...
by Tazz
Fri Apr 18, 2014 11:27 am
Forum: Improvement & suggestions
Topic: New ADSL2+ plans for existing customers
Replies: 79
Views: 48839

Re: New ADSL2+ plans for existing customers

New plans look good, I could cut my monthly costs in half, but I have never had a phone with any one but Telstra, if I bundle the phone with Exetel what happens if I have line problems? Won't Telstra still be the ones to come out and check stuff? or check their pits in the street etc? because they ...
by Tazz
Sun Apr 13, 2014 2:48 pm
Forum: Improvement & suggestions
Topic: New ADSL2+ plans for existing customers
Replies: 79
Views: 48839

Re: New ADSL2+ plans for existing customers

New plans look good, I could cut my monthly costs in half, but I have never had a phone with any one but Telstra, if I bundle the phone with Exetel what happens if I have line problems? Won't Telstra still be the ones to come out and check stuff? or check their pits in the street etc? because they o...
by Tazz
Mon Nov 19, 2012 6:39 pm
Forum: ADSL connections
Topic: Changing DSL supplier in Tasmania...
Replies: 130
Views: 12613

Re: Changing DSL supplier in Tasmania...

While it is nice to see some of you getting better results, congestion at peak times is still heavy. Topgun, can you see if iview works around 6pm and speed test around then also? Yep, same here in Launceston. Great from midnight till 7am, slows down a bit during the day, then at 4-5pm when schools...