Exetel customer help forum

Hi miroku, Maz

the same work around has been set up for you.

Please test.

Due to a replacement in our supplier's server hardware, Our Unwired Service will experience a small interruption between the hours of 15:00 and 19:00 this evening, Thursday 6th March 2008.


This disruption will not extend beyond five minutes.

A special work around has been set up for you as your game was being mis-identified as P2P.

Please test again and let us know any improvement.

We will set up a special work around for you. Please test tonight and let us know any improvement.

Service Impact: Our WA, TAS, SA, ACT, NT DSL customers will be affected Expected Duration: None. Notification of hazardous work only. Start Date & Time: 4/03/2008 03:00:00 EST Finish Date & Time: 4/03/2008 06:00:00 EST Work Description: Additional Sydney backhaul bearers being introduced Traffic pat...

A test for Peerapp Caching P2P traffic was carried out from midnight on 23rd Feb to around 1 am on 24th Feb.

Any abnormal speed during that period is due to that test.

A static route pointing to Null0 with too specific mask was on the Border router which poisoned the traffic back to Mel Pop customer.

This issue has been resolved.

Could you please check again to see if it is still on going? Hi, starting today for no apparent reason i cannot access various websites. This includes my own which also hosts my email ! I have confirmed with the provider nothing wrong at their end so it appears there is a issue in the network somewh...

For www.theage.com.au use tcptraceroute to port 80 and you will see that the site can be reached. Firewalls generally block ICMP traceroute and ping packets. For google could you check any local caching on your PC, or you have set some remote web cache address in your browser? It is most likely a lo...

Did you try to fix the DNS server to 220.233.0.3 ?

Service Impact: All Tasmanian ADSL1 services will experience an outage of up to 60 minutes within the below stated window Expected Duration: 5 Hours Start Date & Time: 5/03/2008 01:00:00 EDST Finish Date & Time: 5/03/2008 06:00:00 EDST Work Description: Supplier will be performing an IGR platform mi...

The Packet Loss via Melbourne PIPE issue has been resolved now.

It was due to switchport duplex dismatch error between EXETEL and Pipe.

Please inform us if you see any further issue.

Is this issue still on going?

Or you can see it is resolved?

Event

===========

Exetel needs to install a new edge router to extend network from 7:30am to 8:00am on 6 Feb


Impact

===========

Part of the NSW Telstra N-K ADSL customers will lost internet access during the outage window.

Last night one of the switch port connected to Optus went down, and the outbound traffic goes via Optus was dramatically dropped.


We have fixed the problem and will set the highest priority for gaming traffic