Search found 70 matches

by JingW
Fri Feb 01, 2008 10:15 am
Forum: Archived threads
Topic: Optus US fibre link maintanence work on 3rd February @ 2am
Replies: 3
Views: 1246

Optus US fibre link maintanence work on 3rd February @ 2am

Event =========== A critical maintenance activity needs to be carried out by Optus partner on the temporary links put in place on the primary fibre after the landslide in December last year. The primary fibre is still months away from being fixed. In light of the longer than expected timeframe to re...
by JingW
Sat Jan 26, 2008 6:52 pm
Forum: Archived threads
Topic: Packet Loss via Melbourne PIPE
Replies: 42
Views: 6779

I will open a case with Pipe to investigate.

If it is possible, please do a mtr test and post the result here.
by JingW
Sat Jan 26, 2008 6:04 pm
Forum: Archived threads
Topic: Packet Loss via Melbourne PIPE
Replies: 42
Views: 6779

I did not see any congestion on our Mel Pipe Peering last night.

The packet loss between hop 5 and hop 6 does not mean it has a problem if you can not see the packet loss carried on to the following hops.


The packet loss may be caused by firewall, filter, etc.
by JingW
Fri Jan 25, 2008 3:20 pm
Forum: Archived threads
Topic: Packet Loss via Melbourne PIPE
Replies: 42
Views: 6779

We will monitor it tonight
by JingW
Tue Jan 22, 2008 12:48 pm
Forum: Archived threads
Topic: Exetel Core Device OS Upgrade on 23 Jan @ 7:30am - 8:30am
Replies: 1
Views: 675

Exetel Core Device OS Upgrade on 23 Jan @ 7:30am - 8:30am

Event ============ The OS of an Exetel core device needs to be upgraded on 23 Jan from 7:30am to 8:30am Impact ============ All customers will lost internet access for two 1-min period. There is a chance all the service will be degraded during the maintenance window. No customer service will be disc...
by JingW
Tue Jan 22, 2008 8:42 am
Forum: Archived threads
Topic: Exetel Network Maintenance on 22 Jan @ 7:30am - 8:30am
Replies: 1
Views: 665

This work has been completed without an incident
by JingW
Mon Jan 21, 2008 9:48 am
Forum: Archived threads
Topic: Exetel Network Maintenance on 22 Jan @ 7:30am - 8:30am
Replies: 1
Views: 665

Exetel Network Maintenance on 22 Jan @ 7:30am - 8:30am

Event
============

An Exetel maintanence work needs to be carried out on 22 Jan from 7:30am to 8:30am


Impact
============

There is a chance all the service will be degraded during the maintenance window. No customer service will be disconnected.
by JingW
Fri Jan 18, 2008 10:54 am
Forum: Archived threads
Topic: Unwired Service Down 18 Jan 2008
Replies: 2
Views: 646

The devices of our unwired service provider lost power at midnight.

This power issue has been resolved
by JingW
Mon Jan 14, 2008 3:34 pm
Forum: Archived threads
Topic: New P2P Caching Service
Replies: 104
Views: 21724

Please post the specific hash here and we will examine the system again How do you obtain the specific hash of the failed packet from your BitTorrent client? I can get the CRC hash of the torrent, and the packet number, but even with full logging of uTorrent it doesn't see to output the value of th...
by JingW
Mon Jan 14, 2008 2:32 pm
Forum: Archived threads
Topic: New P2P Caching Service
Replies: 104
Views: 21724

I just tried to download a file this morning, the speed is very good, but received lots of bad data. The file is only 4GB, downloaded less then 50%, and received over 20GB bad data, :cry: my quota, :cry: , the p2p cache server keep sending something wrong at high speed (over 800 KB/s), and my 48GB ...
by JingW
Wed Jan 09, 2008 7:11 am
Forum: Archived threads
Topic: core device replacement from 6:30am to 8:30am on 9 Jan
Replies: 7
Views: 1554

work has been completed at 06:53:09 am without an incident.
by JingW
Tue Jan 08, 2008 12:26 pm
Forum: Archived threads
Topic: core device replacement from 6:30am to 8:30am on 9 Jan
Replies: 7
Views: 1554

core device replacement from 6:30am to 8:30am on 9 Jan

Event The replacement of an EXETEL core device needs to be carried out from 6:30am to 8:30am on 9 Jan Impact All users will experience some Internet access degradation for periods of up to 30 minutes for the duration of the maintenance window. There is some chance that performance will be degraded f...
by JingW
Tue Jan 08, 2008 12:24 pm
Forum: Archived threads
Topic: All connections via Optus DOWN 6:30pm 7 Jan
Replies: 8
Views: 2403

This outage is due to the power issue with Optus Circuit.

They power cycled it and all the services are restored now.
by JingW
Fri Jan 04, 2008 5:03 pm
Forum: Archived threads
Topic: Off-peak packet loss
Replies: 30
Views: 6213

We will investigate it further.
by JingW
Wed Jan 02, 2008 3:18 pm
Forum: Archived threads
Topic: Work affecting some ADSL Customers 6:30 am- 7:30am on 3 Jan
Replies: 4
Views: 1153

Work affecting some ADSL Customers 6:30 am- 7:30am on 3 Jan

Event
=========

A scheduled network change needs to be carried out between 6:30am and 7:30 am on 3 Jan


Impact
=========

Some ADSL customers will experience disconnection and reconnection during the maintenance window.