Exetel customer help forum

Event maintenance work needs to be carried out on one of the EXETEL Internet Bandwidth Supplier on 29 Dec Maintenance window: 29 Dec 2007 00:01 EST - 29 Dec 2007 06:00 EST Outage duration: 3 Hours Impact The internet access will experience high latency during the maintenance window.

Work took slightly longer than expected, but has been completed without an incident.

kingy wrote:Could it have anything to do with this?
http://www.australianit.news.com.au/sto ... 40,00.html

Cheers

Yes, this is related to Optus USA link issue.

Optus IP bandwidth started to drop from 4pm today and is going up and down at this time. We have lodged a fault with Optus engineer.

Any updates will be posted here.

Service Impact:

PIPE Peering service will experience an outage of up to 5 minutes


Expected Duration:

5 Minutes



Start Date & Time:

27/11/2007 01:00 EDST


Finish Date & Time:

27/11/2007 06:00 EDST



Work Description:

PIPE is performing a software upgrade

Service Impact: Customers who interconnect with ZedRez in NSW, ALL other states will be unavailable. Customers who interconnect in other states to ZedRez, NSW will be unavailable. Expected Duration: 180 Minutes Start Date & Time: 22/11/2007 01:00:00 EDST Finish Date & Time: 22/11/2007 03:00:00 EDST ...

contact us if you still can't connect to your service

If any one has the same "slow speeds" issue for any other international websites, please post your traceroute result here. We need to investigate it further.

Event
=====

Two LNS routers will be migrated to a new rack between 6am - 8:30am EST on Wed 10/10/07

Impact
======

All ADSL2 services via Optus and Powertel will experience one or two disconnection and reconnection during the event window.

All work will be completed by 8:25am.

Event =========== Migration of Exetel customers between IGR Gig Ethernet PORTS in Exhibition and Windsor Victoria to improve capacity. Outage date and time ====================== The planned outage window scheduled for Friday the 19th of October 2007 between 01:00am EST to 06:00am EST, expected dura...