Search found 132 matches

by lingg
Tue Dec 02, 2008 4:31 pm
Forum: VOIP
Topic: calling card again not working
Replies: 7
Views: 486

Re: calling card again not working

The problem was with the callback service, it's been fixed, please test the callback service again.

If there is any issue please email voip@exetel.com.au with your service number/phone number.
by lingg
Tue Nov 18, 2008 4:28 pm
Forum: VOIP
Topic: asterisk trunk details
Replies: 2
Views: 483

Re: asterisk trunk details

specifically why do we have the incoming setting - context: sipout instead of username (VOIP number)? and why do we need the host IP address in the user details? usually to register your asterisk as a sip client with our sip server, you will need to have this line in your /etc/asterisk/sip.conf reg...
by lingg
Fri Nov 14, 2008 9:50 am
Forum: VOIP
Topic: DID - "The number you have called is not connected"
Replies: 8
Views: 1537

Re: DID - "The number you have called is not connected"

Currently we don't have a problem with New Castle DID numbers, I've tested 0240****** numbers and the incoming calls are working fine.

buzzedman and nigelmullen, there seems to be some issue with the reply from your equipment,
I've replied your tickets with the details.
by lingg
Wed Oct 22, 2008 9:09 am
Forum: Improvement & suggestions
Topic: Improved Domain purchase email
Replies: 2
Views: 1480

Re: Improved Domain purchase email

Hi Matt, You can manage the Domain name registration through the ADSL Member Facilities, To access: 1. please go to http://www.exetel.com.au and log in with your service number and password. 2. click on the 'Web/Email Hosting' button, third last from the bottom of the left-hand side menu. 3. click o...
by lingg
Mon Oct 20, 2008 2:58 pm
Forum: Email issues
Topic: getting error send/receive emails...
Replies: 2
Views: 805

Re: getting error send/receive emails...

I guess your Email address is: ***@exemail.com.au ? If not, please PM me your Email address. If you need to use 'exemail' service via a bigpond internet connection, you can use the web interface or setup your Email Client properly, more information please refer to: http://forum.exetel.com.au/viewtop...
by lingg
Fri Oct 17, 2008 4:38 pm
Forum: Email issues
Topic: Unable to setup new user on hosted email
Replies: 1
Views: 598

Re: Unable to setup new user on hosted email

Please PM me your domain name and the web interface address you are using.
by lingg
Mon Sep 29, 2008 4:08 pm
Forum: Web space, mirror & blog services
Topic: New home.exetel.com.au server now live
Replies: 66
Views: 9594

Re: New home.exetel.com.au server now live

is the old web server and mysql db still available for me to transfer my site over?? # The old server will still be available for 2 weeks (until Monday 6/10/2008) in case anyone still needs to copy data off of it. # The old server is available via old.home.exetel.com.au for your websites and ftp co...
by lingg
Fri Sep 26, 2008 2:45 pm
Forum: Web space, mirror & blog services
Topic: Domain Bought. What next?
Replies: 3
Views: 796

Re: Domain Bought. What next?

Domain name registration and Domain name hosting services are two services.

please pm me the domain you registered, I'll check it for you.
by lingg
Fri Sep 26, 2008 11:16 am
Forum: Web space, mirror & blog services
Topic: Mac, Sandvox, new password and stuff..
Replies: 1
Views: 596

Re: Mac, Sandvox, new password and stuff..

Then Username:'USER039xxxxxxx'. It seems to me the username it's not correct, please login into your Member Facilities then check again the username. password:'xxxx' but i'm not sure if its the password I get when I 'reset FTP password' or my login password (and now a different one for this forum) ...
by lingg
Fri Sep 26, 2008 11:10 am
Forum: Web space, mirror & blog services
Topic: Can't connect to old server FTP as I don't know password!
Replies: 6
Views: 1028

Re: Can't connect to old server FTP as I don't know password!

If the old server is gone there will be nothing to log into. I can't log into my old server either after the 22nd of Sept You can still log into the old server, Please check again the FTP host, it should be: old.home.exetel.com.au For more information, please read: http://forum.exetel.com.au/viewto...
by lingg
Fri Sep 26, 2008 11:08 am
Forum: Web space, mirror & blog services
Topic: Can't connect to old server FTP as I don't know password!
Replies: 6
Views: 1028

Re: Can't connect to old server FTP as I don't know password!

Aquard wrote:And password reset doesn't work!
The password reset in Member Facilities is to reset the FTP login to new server.
Aquard wrote:How can I find out login details for the old server?
Please pm me your ADSL phone number.
by lingg
Fri Sep 19, 2008 10:32 am
Forum: Web space, mirror & blog services
Topic: Database down on old server
Replies: 4
Views: 809

Re: Database down on old server

Sorry for any incovenience caused by this,

this problems has been fixed.
Please test again.
by lingg
Fri Sep 19, 2008 10:04 am
Forum: Web space, mirror & blog services
Topic: Database down on old server
Replies: 4
Views: 809

Re: Database down on old server

Hi Peter,

To access the MySQL database on the old server, please use the following web interface:
https://mydbadmin.home.exetel.com.au/

If you still can't connect, please pm me your ADSL phone number.
by lingg
Fri Aug 29, 2008 3:10 pm
Forum: Web space, mirror & blog services
Topic: New home.exetel.com.au server
Replies: 9
Views: 5976

Re: New home.exetel.com.au server

The New server plan for 'home.exetel.com.au' has been delayed to next Monday (01/09/2008),
we are sorry for any inconvenience caused by this.

We will send out notification when this job is completed.
by lingg
Tue Aug 19, 2008 2:14 pm
Forum: Web space, mirror & blog services
Topic: Need help with a number of things
Replies: 8
Views: 1495

Re: Need help with a number of things

To get website such as 'www.yourdomain.com.au' to work,
you will need to have the following services:
1. Domain name registration
2. Domain name hosting
3. Web site hosting

I have pm'd you the details of the hosting services you have with us.