Search found 422 matches

by VoIP Admin
Mon Feb 04, 2008 9:59 am
Forum: VOIP
Topic: VoIP Calling Services
Replies: 1
Views: 526

Can you please provide the access number you dial so we can test it here?

Please PM me your PIN number as well.
by VoIP Admin
Mon Feb 04, 2008 9:34 am
Forum: VOIP
Topic: Naked ADSL2 VOIP Account Creation
Replies: 5
Views: 1137

Hi Adolph

Have you tried resetting the password in the User Facilities?
by VoIP Admin
Mon Feb 04, 2008 9:33 am
Forum: VOIP
Topic: VoIP connection problem
Replies: 2
Views: 692

Sounds like your DSL service is dropping out?

Can you post your router logs here?
by VoIP Admin
Mon Feb 04, 2008 9:32 am
Forum: VOIP
Topic: VOIP Caller ID and Vmail
Replies: 1
Views: 533

Re: VOIP Caller ID and Vmail

If i enable caller ID that means my number will be shown when I call some body with caller identification? That is correct, it only works for DID accounts. What is VMail? Do I get an email telling me I have a voice mail etc? That is correct. Do both VMail and Caller ID cost anything? They come with...
by VoIP Admin
Mon Feb 04, 2008 9:30 am
Forum: VOIP
Topic: Cancelled with Exetel for VOIP
Replies: 2
Views: 902

Some units need custom dial strings/dial plans changed in order to work.

Most units now days work straight out of the box.
by VoIP Admin
Mon Feb 04, 2008 9:29 am
Forum: VOIP
Topic: VoIP will not authenticate.
Replies: 6
Views: 1288

You will need to log into the User Facilities and get the password reset, looking at the posts above i suspect it to be a password issue.

Please let me know if you need help in resetting the password.
by VoIP Admin
Mon Feb 04, 2008 9:26 am
Forum: Archived threads
Topic: Churned to Exetel - Can't connect
Replies: 7
Views: 617

Thanks for your help. Was a relief to get it working, you wouldn't believe the flak I was copping from the kids. Unfortunately, by the time I got home on Friday, 5:30pm 'ish, we had no link. (Link light flashing on modem). Didn't come back up until Saturday morning. Is this part of a "Bedding" in p...
by VoIP Admin
Fri Feb 01, 2008 3:36 pm
Forum: Archived threads
Topic: Churned to Exetel - Can't connect
Replies: 7
Views: 617

Hi

The problem is now resolved, i have confirmed that it is working with your partner as well.

Please let me know if you have any other problems.

Have a great weekend.
by VoIP Admin
Fri Feb 01, 2008 12:24 pm
Forum: Archived threads
Topic: Churned to Exetel - Can't connect
Replies: 7
Views: 617

Hi

Can you please PM me your service number?
by VoIP Admin
Fri Feb 01, 2008 8:51 am
Forum: Archived threads
Topic: disappointed in my new broadband connection
Replies: 13
Views: 1140

Does it occur every night after 9PM? Is it only affecting international sites?

Can you do the same speed test after 9PM using Australian sites so we can determine where the problem may be?
by VoIP Admin
Fri Feb 01, 2008 8:43 am
Forum: VOIP
Topic: Voicemail
Replies: 61
Views: 10044

Can you please PM me your VoIP account, ill make sure it is activated before we proceed further.
by VoIP Admin
Fri Feb 01, 2008 8:42 am
Forum: VOIP
Topic: Possible???? NB9W, 2 VOIP DID's + 1 Phone
Replies: 14
Views: 2602

I believe the accounts are configured for the port itself so it is not possible.

You may want to confirm with Netcomm regarding this but i am pretty sure you need a phone plugged in.
by VoIP Admin
Thu Jan 31, 2008 4:40 pm
Forum: Archived threads
Topic: disappointed in my new broadband connection
Replies: 13
Views: 1140

I dont see a problem you getting close to 5M there according to your results.
by VoIP Admin
Thu Jan 31, 2008 9:59 am
Forum: VOIP
Topic: Voicemail
Replies: 61
Views: 10044

I think the voice mail settings in the user facilities are for diverting calls to voicemail & having the received message emailed to you as a .wav or .mp3 file. I might be wrong (can someone from Exetel please confirm) Ian That check box is only for enabling and disabling voicemail. We do not have ...
by VoIP Admin
Thu Jan 31, 2008 8:41 am
Forum: Archived threads
Topic: disappointed in my new broadband connection
Replies: 13
Views: 1140

You trace and pings are fine, can you please post results of your speed? It would be best if you can run a multi-session download, so you will need to download mutliple files from multiple sources at the same time. Please post the results of the combined speeds for each download. Some sites you can ...