Search found 61 matches

by sevusal
Wed Apr 21, 2010 11:23 am
Forum: Member facilities & usage meter
Topic: New Residential Members Facilities
Replies: 64
Views: 10182

Re: New Residential Members Facilities

i just had a quick look. in the new user facility i can not see how much of my cap mobile calls and data usage i have used so far. it shows the current uncharge amt but doesn't show the progress bar
by sevusal
Thu Jan 07, 2010 11:21 pm
Forum: ADSL connections
Topic: moving house
Replies: 10
Views: 684

Re: moving house

Thanks Guys. i will go ahead and apply the "transfer" through member's section.
by sevusal
Thu Jan 07, 2010 1:51 pm
Forum: ADSL connections
Topic: moving house
Replies: 10
Views: 684

Re: moving house

Thanks Richard!
I am not sure then if i want to apply the transfer process when i can just apply for a new connection and it will only cost me $60 ($30 less then trnasfer fees).
But thank you for all the informatino.

regards,
Tosh
by sevusal
Thu Jan 07, 2010 1:43 pm
Forum: ADSL connections
Topic: moving house
Replies: 10
Views: 684

Re: moving house

Hi Richard, Thanks for the quick reply. in this case, what will happen if i "transfer my eixisting Naked ADSL" connection to my new property? will Exetel ask me to have a telstra line connected first? if so, then why the transfer fee is $90? i thought that $90 covers the activation of new phone line...
by sevusal
Thu Jan 07, 2010 2:26 am
Forum: ADSL connections
Topic: moving house
Replies: 10
Views: 684

Re: moving house

Thanks Corey! got a quick reply from Billing and they said that they ahve removed the early termination fees. excellent! :D btw: wat would be the best and easiet way to apply for Naked ADSL plan to my new place. Transfer or apply for new connection? applying for new connection will require me to hav...
by sevusal
Wed Jan 06, 2010 2:42 am
Forum: ADSL connections
Topic: moving house
Replies: 10
Views: 684

moving house

hi, i am relocating to another place on 24th Jan and my Naked ADSL2+ contract finishes on 28th Jan. My questions is someone is moving into my existing property on 25th Jan. will this affect the new tenent or my existing cotnract? what if i simply move my service to new adddress on 24th Jan. Will i b...
by sevusal
Wed Oct 28, 2009 12:39 pm
Forum: ADSL connections
Topic: switch from NAK2A to NF/22NoTel
Replies: 1
Views: 228

switch from NAK2A to NF/22NoTel

Hi,

I am currently on NAK2A plan and my contract finishes on Jan2010.
If i switch to new NF/22NoTel plan now, will there be any fees?
also, will i be going into a new contract finishes Oct/Nov 2010?

Thanks,
Toshal
by sevusal
Mon Aug 24, 2009 12:10 pm
Forum: Products & services
Topic: Revised ADSL2 Plans From September 1st
Replies: 21
Views: 5435

Re: Revised ADSL2 Plans From September 1st

guys,

is there any plans to change the Naked ADSL plans as well?
by sevusal
Wed Aug 12, 2009 10:21 pm
Forum: ADSL connections
Topic: daily download quota wrong on Current Month's Usage
Replies: 29
Views: 1001

Re: daily download quota wrong on Current Month's Usage

ok . so i have logged a call and it has been more then 3 days and i havent even received an acknoledgement. i have changed my automatic download start time from 2am and 3am and it seems to have solved the unual usage in my peak data usage meter. this clearly shows that Exetel was couting my off peak...
by sevusal
Sun Aug 09, 2009 10:30 pm
Forum: VOIP
Topic: GSM codec for iphone
Replies: 7
Views: 703

Re: GSM codec for iphone

just remember to ask for GSM-FR I am wanting it enabled for WM6 devices, and now iphones too! Unfortunately not all voip apps suppport the popular G729 codec due to royalty fees etc. GSM-FR is the next best running at about 500kb/min which is around half that of the great sounding G711u and a codec...
by sevusal
Sun Aug 09, 2009 10:22 pm
Forum: ADSL connections
Topic: daily download quota wrong on Current Month's Usage
Replies: 29
Views: 1001

Re: daily download quota wrong on Current Month's Usage

HI Corey,

i have done all the steps you have mentioned below. I have logged a call as well. please look into this issue.
The ticket# is: 1536829

thanks,
Tosh
by sevusal
Sun Aug 09, 2009 10:14 pm
Forum: Member facilities & usage meter
Topic: Incorrect Peak Usage
Replies: 41
Views: 5389

Re: Incorrect Peak Usage

i am haivng the same problem. i started my automatic downloading around 2AM and i noticed around 2:30-2:45 my peak data was increased by 760MB which it should come up under off peak. i think after around 3AM it started counting as off peak. the usage meter says i have already used up 60% of my peak ...
by sevusal
Sat Aug 08, 2009 8:38 pm
Forum: VOIP
Topic: GSM codec for iphone
Replies: 7
Views: 703

Re: GSM codec for iphone

GLOpro wrote:Hi,

I have also requested activation of this codec to voip support.

Lets hope they activate it asap!

send an email to voip@exetel.com.au
Thanks!
done :)
by sevusal
Sat Aug 08, 2009 8:38 pm
Forum: VOIP
Topic: GSM codec for iphone
Replies: 7
Views: 703

Re: GSM codec for iphone

Do you expect the called party to decode GSM and G.722? Personally I'd give speex a higher priority for adoption by telcos. G.711 is in all the free apps, because it too is free. The others mostly have royalties attached, agree but not GSM and G.722. The G.729 (which is what exetel recommended when...
by sevusal
Wed Aug 05, 2009 10:44 pm
Forum: Mobile services
Topic: where is my $200 deposit refund????
Replies: 5
Views: 596

Re: where is my $200 deposit refund????

because that's what the system said in Helpdesk portal that the reply is due 9AM Monday morning!