Exetel customer help forum

I get identical results, I don't think it's specific to you. This appears to be a routing issue with the remote network. It appears they are not forwarding traffic to the server from our IP ranges. That's strange, I thought I was the only one. It all started less than a week ago. I always follow th...

I am having a strange problem. I cannot access ww.fudzilla.com from home. I have three computers at home and none of them can access that website. Strangely enough I can access it from my university and also from home if I use anonymous services or translation services. I ran a trace route from home...

I understand... Thank you for your reply.

I was hoping that they have something like account hold.

Hello, I intend to travel overseas for around 6 weeks. I will NOT be using neither my phone nor internet during that period. Is it possible for me to freeze my service for that period such that I do not have to pay for the service or maybe pay some smaller amount? I am currently on the "INCPHONE A" ...

Thank you.

Is it possible to have more than one Webspace or blog?

Is it possible to remove the ones that I am not longer interested in?

However, your last change of the usage page a few weeks ago killed my firefox net usage meter. The firefox net usage meter still works, but you have to change the user name from the pervious one, for example 0212345678@nsw.exetel.com.au, to just "0212345678", that is remove the @ and all the comes ...

I just would like to add something. There is the issue of the bandwidth-delay product. Due to some technical details and historic issues with the TCP protocol, the default settings for windows XP would allow around 300-500kB/s if the delay is around 200ms (typical for US, more than that for Europe, ...

Hi...

Thank you for your reply.

I contacted Matt (AAPT ISP Representative on forums.whirlpool.net.au) and he was kind enough to help me get the number.

Today, my line was churned to Exetel.

I thought of sharing that.

Hello, These ping delays are normal. The later servers are overseas and that's why they are a bit slow. I am currently with AAPT (adsl1 512/128) and did the tracert from my PC and the following is what I got (I removed my home point). You can do traceroutes from some websites to compare. Go to www.g...

Hi.... I am in the middle of moving from AAPT (ADSL+Phone) to Exetel (ADSL2+Phone supplied by Optus). When I filled in the forms I supplied my OLD AAPT account number. They came back to me saying it is invalid and asked me supply them with my Telstra Wholesale Account number. AAPT support informed t...

Thank you a lot!

Hi... Thank you for your prompt reply. I have already applied. However, there is another issue. In my application, I specified AAPT as my old ISP and gave my account number with them. Today, I discovered that my account number with AAPT has changed as part of their upgrading of their system. Do you ...

Hi...

I currently have ADSL1+Phone from AAPT and I ordered ADSL2+Phone (Optus) service from Exetel. Do I need to tell AAPT to cancel my service? and will there be a long disruption to my internet service?

Thank you.