Exetel customer help forum

Hi, As the numbers increase and as our homes become more and more 'connected' can Exetel please enable access to allow 0198 numbers to be called. This number is a the cost of a local call and is used as the return path for Foxtel users to order Box Office movies. A number of other ISPs have enable a...

Hi,

I have also requested activation of this codec to voip support.

Lets hope they activate it asap!

send an email to voip@exetel.com.au

Roy, email voipsupport@exetel.com.au and ask them to change your bundled voip number to your local wollongong one. Plan B i think usually comes with a $5/month charge but that includes $5 of calls. If you have people in Sydney who you want to call you , then its worth the $5 each month, otherwise ca...

Hi,

Can Exetel support the GSM-FR codec? If not, can that be enabled please?

Thanks

Hi,

I have configured my API login and password with open IP, but the test comes back as failed.

Have i overlooked something?

email sent.

Exetel voicemail is network configured, so you either have it on or off. If its on, it will accept the call after 30seconds. To retrieve your messages you dial 121 from your handset and listen to them and/or have them forwarded to your email address. The one in your ATA is used to divert it to anoth...

You should point out that this only applies to the built in answering machine on the Panasonic KX-TG5839ALS.

It does not help any voip users that have just missed a call and exetel voip voicemail has accepted the call.

This is a great idea, thanks.

I'll implement it when i find some time.

Thank you

it goes to my gmail account, same as my voicemail for my Exetel DID.

will open a support ticket now.

thanks

Hi Jokiin,

Im faxing to my Exetel Fax DID. It arrived after 20 minutes this time, but only 3 pages came through and of the 3 only 2 were visible. It was a 12 page fax.

Plus i included the 02 prefix just in case, but it was sent from a standard fax machine.

Hi, I have noticed a startling increase in the time a fax is sent to my Fax DID and it taking 30mins to appear in my Inbox. It used to be virtually instant but is now ridiculously slow. Can this please be rectified? It doesnt help when im talking to my Bank and they say, its coming through right now...

Hi,

I am trying to configure jmIrc - Java mobile IRC-client (J2ME)

Naturally im trying to configure it to access the Exetel support channel.

Can anyone please help with those configuration settings.

thanks in advance

I'd recommend to take the opportunity to get an IAD All in one wireless Modem Router Voip adaptor (that supports 2 FXO's)

I run 2 lines all the time, one for work and one for home, both can run at the same time and the All in One also prioritizes VOIP packets (Thats QoS)

it started on Christmas day.

Anyone else experience this too?