Search found 313 matches

by Lawrie
Tue May 14, 2013 4:45 pm
Forum: Mobile services
Topic: 4G
Replies: 32
Views: 22903

Re: 4G

3G will be offered for years to come. yes James but by removing the 3G only plans, people who live outside Sydney, or Newcastle (in NSW) will have to pay 4G prices to get 3G services on the new post May1 plans. Lawrie 3G and 4G cost us the same now from a wholesale perspective. I was trying to get ...
by Lawrie
Wed May 01, 2013 4:59 pm
Forum: Mobile services
Topic: 4G
Replies: 32
Views: 22903

Re: 4G

3G will be offered for years to come. yes James but by removing the 3G only plans, people who live outside Sydney, or Newcastle (in NSW) will have to pay 4G prices to get 3G services on the new post May1 plans. Lawrie Hi Lawrie, Yes. The new plans do not differentiate as 3G or 4G. We currently have...
by Lawrie
Wed May 01, 2013 10:39 am
Forum: Mobile services
Topic: 4G
Replies: 32
Views: 22903

Re: 4G

James wrote:3G will be offered for years to come.
yes James but by removing the 3G only plans, people who live outside Sydney, or Newcastle (in NSW) will have to pay 4G prices to get 3G services on the new post May1 plans.

Lawrie
by Lawrie
Fri Jan 25, 2013 5:31 pm
Forum: Email issues
Topic: IMAP - Windows 8
Replies: 6
Views: 12724

Re: IMAP - Windows 8

Are imap accounts available with the hosted email services (as opposed to exemail devices) ?
by Lawrie
Tue Nov 06, 2012 10:02 pm
Forum: Mobile services
Topic: APN for Exetel mobile services using the Optus network
Replies: 74
Views: 46657

Re: APN for Exetel mobile services using the Optus network

on the new iPhone 5 is it still necessary to set the APN or does it pick up the setting automatically?
I cant seem to find the menu option to edit the APN............
by Lawrie
Thu Oct 04, 2012 3:31 pm
Forum: Invoicing & billing
Topic: New look invoice - feedback
Replies: 9
Views: 2758

Re: New look invoice - feedback

I would also like to know why this information has dissapeared from the Invoice.
Is there a reason why the answer cannot be posted into the forum?

Lawrie
by Lawrie
Fri Aug 19, 2011 5:05 pm
Forum: Mobile services
Topic: MB Plans - do they offer value?
Replies: 2
Views: 490

MB Plans - do they offer value?

It appears that the mobile plans currently being advertised on the Exetel website are now at full price and you have to sign up for a 12 month contract. Plan MB29 Minimum Monthly Charge $29.00 Call, SMS & MMS Included Value $165.00 Exetel to Exetel Included Call Value $148.50 Included Data 200MB pre...
by Lawrie
Tue Jun 21, 2011 8:30 pm
Forum: Wireless broadband
Topic: Optus tower locations ?
Replies: 17
Views: 13882

Re: Optus tower locations ?

Does Exetel have any way of requesting Optus to look at installing extra towers in a particular area?
Currently the coverage in the Wollongong suburbs of Figtree, especially in the shopping precinct, and Corrimal are very poor, especially in the evenings.
by Lawrie
Mon Feb 28, 2011 11:27 am
Forum: Mobile services
Topic: CAP PLAN: Exetel to Exetel really OPTUS to OPTUS?
Replies: 12
Views: 1893

Re: CAP PLAN: Exetel to Exetel really OPTUS to OPTUS?

Gidget et al. The reply that I got from my ticket has me even more confused. they replied with the following definition the "Exetel to Exetel* Included Call Value" is only for Exetel Capped plans to Exetel Capped plans which is provided under Optus network However looking at the Unbilled calls list ...
by Lawrie
Wed Feb 23, 2011 1:06 pm
Forum: Mobile services
Topic: CAP PLAN: Exetel to Exetel really OPTUS to OPTUS?
Replies: 12
Views: 1893

Re: CAP PLAN: Exetel to Exetel really OPTUS to OPTUS?

I have raised this question as a ticket, rather than relying on the Forum approach.
Your reference number is: #3714252

Lawrie
by Lawrie
Mon Feb 21, 2011 11:47 am
Forum: Mobile services
Topic: CAP PLAN: Exetel to Exetel really OPTUS to OPTUS?
Replies: 12
Views: 1893

CAP PLAN: Exetel to Exetel really OPTUS to OPTUS?

With the CAP mobile plans is the advertised "Exetel to Exetel* Included Call Value" really Optus to Optus? It seems that most of the usuage on my son's CAP19 plan is falling into the smaller "Exetel to Exetel" CAP; whilst it is possible that all his friends have Exetel mobiles, I think it is more li...
by Lawrie
Mon Feb 14, 2011 10:23 am
Forum: Invoicing & billing
Topic: Monthly minimum charge on CAP35?
Replies: 8
Views: 2163

Re: Monthly minimum charge on CAP35?

So tonight I received the following reply to my ticket. Dear Sir/Madam, Thank you for your e-mail. When on CAP19 the data inclusion is 200(MB) which in $ worth comes to -->200* 0.275 = $55.00. -Data Usage: 799 sessions 4.715 MB $1.32 -Free Usage From Social Network: 636 sessions 217.621 MB $59.85 H...
by Lawrie
Tue Feb 08, 2011 10:06 pm
Forum: Invoicing & billing
Topic: Monthly minimum charge on CAP35?
Replies: 8
Views: 2163

Re: Monthly minimum charge on CAP35?

So tonight I received the following reply to my ticket. Dear Sir/Madam, Thank you for your e-mail. When on CAP19 the data inclusion is 200(MB) which in $ worth comes to -->200* 0.275 = $55.00. -Data Usage: 799 sessions 4.715 MB $1.32 -Free Usage From Social Network: 636 sessions 217.621 MB $59.85 He...
by Lawrie
Tue Feb 08, 2011 9:01 am
Forum: Invoicing & billing
Topic: Monthly minimum charge on CAP35?
Replies: 8
Views: 2163

Re: Monthly minimum charge on CAP35?

I had a similar, what appears to be extra charge, on a CAP19 plan.
raised ticket #3628570 on 1st Feb
no response yet.

Lawrie
by Lawrie
Thu Jan 06, 2011 7:46 am
Forum: Email issues
Topic: Email not being received
Replies: 8
Views: 3038

Re: Email not being received

you did not say, but did you try sending an email only to this one recipiant?