Exetel customer help forum

We're currently using Telstra for phones and Westnet for internet at work. We're now looking at ditching Westnet (we're a reseller who's just been told their more or less dropping reseller agencies), and Exetel's business plans look good... But I do want to clarify some stuff... So we're all on the ...

I'm trying to get in to check a relative's plan/usage today to see if we can move them to a different plan... Can't even get into the members area today. :? Not entirely sure if it's their low connection speed or useless DLink modem/router though. About to try using my mobile phone instead. For what...

I just tried to show my detailed usage and gave up after about 30 seconds of waiting. Then I tried to go and send an SMS, and closed the window after it hadn't come up in about a minute.

I tried to view my usage yesterday too, and got the same problem.

My problem went away on Sunday afternoon when service came back online... Service was out in our whole area - drove about 200km (with 2 other people in the car and a total of 4 Optus based phones and one Telstra) to check some nearby towns, which were also down. This was nothing to do with APNs - it...

I've been without service since Friday night... It's not just me - 4 other people I know have had no signal since then. 2 are Exetel customers, and 2 are on Optus prepaid. Starting to wonder what's going on now.

Glad I know that now - I was considering moving my phone to one of the cap plans, but I won't now...

The setprop ro.kernel.android.ndns and setprop net.dns1 commands seem to be for static settings on wireless routers, not 3G. setprop net.gprs.dns1 is for 3G, despite it's GPRS name. And that works fine for fixing my Android problems, but it needs to be run every time it reconnects... IE very annoyi...

Anyway, the easiest workaround is simply to use static DNS addresses for your mobile provider. Unfortunately, the majority(?) of modem manufacturers give little thought to Linux compatibility. And I'm yet to find a way to do it with Android too... It's the only thing stopping me running Android on ...

It's a little unclear if you just read the present pricing page and you've obviously missed the "Calls to Australian Landline & Mobile Numbers" column in the plan table. Ah - it does say there now... I see. When I looked a week or 2 back, there was just one plan, and it said "For use with Laptop/De...

So I see there is only one pay-per-MB plan now... This is data only, right? Are the (actually usable Optus based) phone plans completely gone now? No, quite the opposite, every device gains the ability to make calls whether it can do so or not. Is this in writing somewhere on the Exetel site? I cou...

So I see there is only one pay-per-MB plan now... This is data only, right? Are the (actually usable Optus based) phone plans completely gone now?

It's the port costs with no data that kill the low ones, right?

Hi Tin, You are provided with a WAN IP address, then an additional block is routed through this. So both are true:) James :mrgreen: Smartypants. It also doesn't say whether the extra block is static (the reason I went to look at the extra info in the first place). So I think the page needs to be fi...

JasonM wrote:Static IP
We only have dynamic IPs for the failed login / blocked scenarios.

Which is why Exetel is awesome

Try Trend Micro Internet Security, see what it detects. Probably nothing. At work, we've got a "virus scan laptop", which has MBAM, Avast and Avira installed on it. We also commonly install AVG on client's PCs... If something seems iffy, we hit the drive with all 3 programs on the laptop, and somet...