Search found 43 matches

by aphasia
Thu Jun 23, 2011 9:55 pm
Forum: ADSL connections
Topic: ADSL 2+ Sync Speed & Connection Drop-outs
Replies: 33
Views: 1499

Re: ADSL 2+ Sync Speed & Connection Drop-outs

cool, thanks for the assistance.

my downstream is where is should be.
the upstream is still a little off, can anything be done there?

if there is an open fault ticket, please close it as this issue is pretty much resolved.

cheers.
by aphasia
Thu Jun 23, 2011 6:03 pm
Forum: ADSL connections
Topic: ADSL 2+ Sync Speed & Connection Drop-outs
Replies: 33
Views: 1499

Re: ADSL 2+ Sync Speed & Connection Drop-outs

update: telstra tech came a day early (from call earlier this morning to telstra) which is something.. anyway received an sms this afternoon advising me the issue has been resolved. got home not long ago (just after 5pm), checked my billion SNMP viewer, saw that my sync speed had doubled; EDIT: forg...
by aphasia
Thu Jun 23, 2011 8:04 am
Forum: ADSL connections
Topic: ADSL 2+ Sync Speed & Connection Drop-outs
Replies: 33
Views: 1499

Re: ADSL 2+ Sync Speed & Connection Drop-outs

i've purchased a new corded handset and was unable to get a dial tone on my phone. not sure what's happening with my phone line. rang telstra, they've done an isolation test which was 'inconclusive'. the telstra rep advised me they're escalating/sending a tech to inspect the line at the exchange and...
by aphasia
Thu Jun 23, 2011 4:23 am
Forum: ADSL connections
Topic: ADSL 2+ Sync Speed & Connection Drop-outs
Replies: 33
Views: 1499

Re: ADSL 2+ Sync Speed & Connection Drop-outs

i've had a fiddle with a couple of different handsets + my fax machine and haven't been able to get a dial tone. it's possible the 2 handset i've tried aren't functioning correctly and i'm not sure i'm using the fax properly. can ADSL still work with no dial tone? Any issues with your telephony ser...
by aphasia
Wed Jun 22, 2011 5:44 pm
Forum: ADSL connections
Topic: ADSL 2+ Sync Speed & Connection Drop-outs
Replies: 33
Views: 1499

Re: ADSL 2+ Sync Speed & Connection Drop-outs

i've had a fiddle with a couple of different handsets + my fax machine and haven't been able to get a dial tone.
it's possible the 2 handset i've tried aren't functioning correctly and i'm not sure i'm using the fax properly.
can ADSL still work with no dial tone?
by aphasia
Wed Jun 22, 2011 5:15 pm
Forum: ADSL connections
Topic: ADSL 2+ Sync Speed & Connection Drop-outs
Replies: 33
Views: 1499

Re: ADSL 2+ Sync Speed & Connection Drop-outs

thanks nuranj, i called support. i was unable to test the landline with a handset whilst on the phone, been awhile since i've had to use one. attempting to charge up a couple of handsets now tho they were a bit flaky the last time i used them. if i can just get one to work and listen to the dial-ton...
by aphasia
Wed Jun 22, 2011 3:55 pm
Forum: ADSL connections
Topic: ADSL 2+ Sync Speed & Connection Drop-outs
Replies: 33
Views: 1499

Re: ADSL 2+ Sync Speed & Connection Drop-outs

nuranj wrote:Please note that i have created a service issue under your service number as "Slow Speeds".

We will keep you updated.
cheers.
by aphasia
Wed Jun 22, 2011 2:56 pm
Forum: ADSL connections
Topic: ADSL 2+ Sync Speed & Connection Drop-outs
Replies: 33
Views: 1499

Re: ADSL 2+ Sync Speed & Connection Drop-outs

ok modem is still isolated on less than 2M of cable there is no traffic on the connection, no browsing, email, streaming, p2p etc. i have tested another modem (billion 7700N), purchased one yesterday and logged no real difference compared to my old billion 7402VGP. the results are on page 1 of this ...
by aphasia
Wed Jun 22, 2011 11:18 am
Forum: ADSL connections
Topic: ADSL 2+ Sync Speed & Connection Drop-outs
Replies: 33
Views: 1499

Re: ADSL 2+ Sync Speed & Connection Drop-outs

there has been a bit of a improvement yes tho still well shy of my sync/download speed (17 Mbps/ 1.5 MB's) a couple of months ago.
also i haven't notice any drop-outs over the last 2 days. good progress.

my modulation is G.DMT (displayed in modem as G.dmt.BisPlusAuto).
by aphasia
Wed Jun 22, 2011 10:09 am
Forum: ADSL connections
Topic: ADSL 2+ Sync Speed & Connection Drop-outs
Replies: 33
Views: 1499

Re: ADSL 2+ Sync Speed & Connection Drop-outs

Please note that i have advised our supplier to do some changes to your line from there end. However at this moment your line connection was not in sync - possibility that the modem is turned Off. Because of that we are unable to check the current SNR. Could you please test your modem in isolation ...
by aphasia
Wed Jun 22, 2011 7:58 am
Forum: ADSL connections
Topic: ADSL 2+ Sync Speed & Connection Drop-outs
Replies: 33
Views: 1499

Re: ADSL 2+ Sync Speed & Connection Drop-outs

made some changes in the last hour. went out an purchased another modem so as to remove this step from trouble shooting. swapped out my billion 7402VGP with a billion 7700N. did a speed test;.................... Its obvious that you have been put on a lower speed profile as your downstream SNR has ...
by aphasia
Tue Jun 21, 2011 6:07 pm
Forum: ADSL connections
Topic: ADSL 2+ Sync Speed & Connection Drop-outs
Replies: 33
Views: 1499

Re: ADSL 2+ Sync Speed & Connection Drop-outs

made some changes in the last hour. went out an purchased another modem so as to remove this step from trouble shooting. swapped out my billion 7402VGP with a billion 7700N. did a speed test; ================================================================== [`[*Test Results from <a href="http://www...
by aphasia
Tue Jun 21, 2011 5:54 pm
Forum: ADSL connections
Topic: ADSL 2+ Sync Speed & Connection Drop-outs
Replies: 33
Views: 1499

Re: ADSL 2+ Sync Speed & Connection Drop-outs

nuranj wrote:Could you please kindly PM me your service number so i could look into this issue further.
done, PM sent.
by aphasia
Mon Jun 20, 2011 8:36 pm
Forum: ADSL connections
Topic: ADSL 2+ Sync Speed & Connection Drop-outs
Replies: 33
Views: 1499

Re: ADSL 2+ Sync Speed & Connection Drop-outs

Changing attenuation and noise margins suggests that a noise source may be on the line, or that the modem can't handle it. Drop outs occur when the modem can't convert the telephone line to digital network format. Congestion at busy times of day is going to lengthen ping times and slow the packet r...
by aphasia
Mon Jun 20, 2011 5:51 pm
Forum: ADSL connections
Topic: ADSL 2+ Sync Speed & Connection Drop-outs
Replies: 33
Views: 1499

Re: ADSL 2+ Sync Speed & Connection Drop-outs

Have you tried testing using another modem/router? I recently had a similar problem where my connection was gradually degrading and soon things ground to a near halt (my upload sync had inexplicably halved). After running around trying every test possible I managed to get hold of a friends modem an...