Search found 23 matches

by sedaai
Mon Oct 12, 2009 12:45 pm
Forum: VOIP
Topic: Townsville DID
Replies: 2
Views: 237

Townsville DID

Morning/Afternoon, Is it possible to order a DID from a geographical area which doesn't exist in the user facitilies? In lieu of your provider halting your ability to transfer PSTN numbers across to VoIP I have need of local (Townsville) DID. Is this something Exetel are able to organise (I would pr...
by sedaai
Thu Oct 01, 2009 2:10 pm
Forum: Products & services
Topic: Major Changes To 'No Frills' Plans
Replies: 110
Views: 13655

Re: Major Changes To 'No Frills' Plans

I see that excess usage has had a 200% increase in one day? What is the chance of having excess usage charges at $1 for peak and 50c for offpeak? At least this way you are still offering an incentive for users to continue to download during offpeak and hopefully reducing the need to upgrade capacity...
by sedaai
Mon Aug 24, 2009 11:46 am
Forum: Products & services
Topic: Revised ADSL2 Plans From September 1st
Replies: 21
Views: 5496

Re: Revised ADSL2 Plans From September 1st

Hi,

Any further news on possible modifications to the ADSL 2 Naked plans?
by sedaai
Mon Nov 17, 2008 9:17 pm
Forum: Improvement & suggestions
Topic: Phone Issues?
Replies: 6
Views: 1272

Re: Phone Issues?

The calls were made between approximately 6:50-7:15.

I have just sent you a PM with the number used to contact Exetel.
by sedaai
Mon Nov 17, 2008 8:17 pm
Forum: Improvement & suggestions
Topic: Phone Issues?
Replies: 6
Views: 1272

Re: Phone Issues?

1300 788 141.
by sedaai
Mon Nov 17, 2008 8:10 pm
Forum: Improvement & suggestions
Topic: Phone Issues?
Replies: 6
Views: 1272

Phone Issues?

Hello, I have been having a few issues calling Exetel this evening. Within an approximate 15 minute window I called approximately 7 times, of these times I spoke to the same Exetel employee twice. The first time I was transferred to Support incorrectly without a chance to explain what I was calling ...
by sedaai
Sun Nov 16, 2008 6:35 pm
Forum: Improvement & suggestions
Topic: Offpeak Data Blocks
Replies: 8
Views: 1881

Re: Offpeak Data Blocks

I noticed that however I was thinking more inline with an addition to the current plans.
by sedaai
Sun Nov 16, 2008 4:55 pm
Forum: Improvement & suggestions
Topic: Offpeak Data Blocks
Replies: 8
Views: 1881

Offpeak Data Blocks

Howdy, In line with the release of PAYU plans I was wondering whether Exetel may be able to investigate the possibility of users purchasing offpeak datablocks (Mainly for heavy downloaders). I have discovered that an alternative provider (esc.net.au) offers this for users, for example they charge $3...