Search found 51 matches

by plasmapuff
Mon Jul 04, 2011 9:41 pm
Forum: ADSL connections
Topic: Recent problems with upstream & disconnects
Replies: 9
Views: 392

Re: Recent problems with upstream & disconnects

Are the no-upstream audio phone calls via VoIP or the PSTN service?
PSTN.

I haven't personally experienced it, but it happened quite a few times yesterday apparently.
by plasmapuff
Mon Jul 04, 2011 7:29 pm
Forum: ADSL connections
Topic: Recent problems with upstream & disconnects
Replies: 9
Views: 392

Re: Recent problems with upstream & disconnects

The exetel support staff member adjusted my profile again on Friday, but it still hasn't made a difference to the upstream speed. Also according to the other members in the family, occasionally phone calls cut out at our end, where they can hear the other person, but they can't hear us. Is this rela...
by plasmapuff
Fri Jul 01, 2011 6:36 pm
Forum: ADSL connections
Topic: Recent problems with upstream & disconnects
Replies: 9
Views: 392

Re: Recent problems with upstream & disconnects

The support person configured something at his end and told me to reset the modem, which he said would improve things. However, the upstream speed is still abnormally low (nothing else is connected/running) Upload test from Ozspeed test You uploaded 1 MB bytes in 27.2 seconds. kbps: 308.7 KB/s: 38.5...
by plasmapuff
Fri Jul 01, 2011 4:47 pm
Forum: ADSL connections
Topic: Recent problems with upstream & disconnects
Replies: 9
Views: 392

Re: Recent problems with upstream & disconnects

ShaminG wrote:
Out of interest, is there anything I can do to reduce my line attenuation?
cheers, and thanks again
.

I have arranged a SE to look into this issue :).
Thanks ShaminG :)

I've also asked them to do a line test, guess I spoke too soon, the occasional drop outs (3-4/day) are back :(
by plasmapuff
Fri Jul 01, 2011 3:20 pm
Forum: ADSL connections
Topic: Recent problems with upstream & disconnects
Replies: 9
Views: 392

Re: Recent problems with upstream & disconnects

Thanks a heap dazzled (as always) :) Here are the line stats from my modem today: Downstream: SNR Margin: 12.5 db Line Attenuation: 57.5 db Data Rate: 3360 kbps Upstream: SNR Margin: 20.0 db Line Attenuation: 31.0 db Data Rate: 384 kbps Upload test from Ozspeed test You uploaded 1 MB bytes in 29.94 ...
by plasmapuff
Thu Jun 30, 2011 10:52 pm
Forum: ADSL connections
Topic: Recent problems with upstream & disconnects
Replies: 9
Views: 392

Recent problems with upstream & disconnects

Hi guys, Just in the past couple of days I've had significant problems with my upstream speed and suddenly have developed drop outs (which I've never had before) My normal line sync speed for downloads is about 2.3-2.4mbps on ADSL2+. I am about 3.5km from the exchange and was told this was normal fo...
by plasmapuff
Thu Jan 20, 2011 4:52 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 70080

Re: Price Increase For Out Of Contract Customers - Continued

Could one of the admins please post here when the VOIP to PSTN number porting feature has been added to the OCV plan change forms?

cheers :)
by plasmapuff
Sat Jan 15, 2011 10:49 pm
Forum: Products & services
Topic: Price Increase For Out Of Contract Customers - Continued
Replies: 415
Views: 70080

Re: Price Increase For Out Of Contract Customers - Continued

Any update as to when the members facilities online will have a feature where we can port our existing VOIP number (mine was originally ported from PSTN) back to the PSTN line under the $60 OCV200 plan?

Or is there some otherway to do it?

cheers :)
by plasmapuff
Fri Jul 30, 2010 12:10 am
Forum: SMS via ADSL
Topic: Android App to send SMS' via exetel webservice.
Replies: 15
Views: 10911

Re: Android App to send SMS' via exetel webservice.

Thanks for this!

Will download and leave some feedback :)

cheers
by plasmapuff
Wed Apr 14, 2010 4:01 pm
Forum: VOIP
Topic: Sipdroid on HTC Hero - Can't hear received calls
Replies: 11
Views: 1620

Re: Sipdroid on HTC Hero - Can't hear received calls

I'm having the same problems. :( I've just got Sipdroid installed on my HTC Tatto (Android 1.6) and using a Exetel DID but am running into a few problems. I'm entering the details correctly and it is registering. This is all over Wifi, not 3G by the way. I can make outgoing calls, but I can only hea...
by plasmapuff
Tue Apr 13, 2010 11:45 pm
Forum: VOIP
Topic: Other side can't hear
Replies: 13
Views: 746

Re: Other side can't hear

I can confirm that its working again tonight:)

Thanks for the prompt response.

Maybe send an email out though in the future to VOIP (esp. naked DSL) customers? I know that a lot of people probably don't check the forums and could have made alternative arrangements if they knew. :)
by plasmapuff
Tue Apr 13, 2010 3:35 pm
Forum: VOIP
Topic: Other side can't hear
Replies: 13
Views: 746

Re: Other side can't hear

Probably a good idea to get a backup SIP account with another provider such as https://www.mynetfone.com.au/whirlpool/VoIP/Plans or http://www.pennytel.com.au/ as no VoIP service is infallable. Can you receive incoming calls with these options? I had the impression that my DID is attached to my Exe...
by plasmapuff
Tue Apr 13, 2010 3:30 pm
Forum: VOIP
Topic: xlite softphone oneway audio for incoming calls
Replies: 7
Views: 8491

Re: xlite softphone oneway audio for incoming calls

Does using the g729 codec make a difference? I'm using the proprietary version of X-lite, eyebeam- which supports this codec.
by plasmapuff
Mon Apr 12, 2010 11:59 pm
Forum: VOIP
Topic: Other side can't hear
Replies: 13
Views: 746

Re: Other side can't hear

Mine is still persisting. I called Exetel support earlier in the afternoon and it was fine (on the second go). They told me to try the soft phone, which I did tonight when I got back, but its the same problem. I'm on naked with an ATA box hooked up to my existing cordless phones. ATA: Can make calls...
by plasmapuff
Fri Apr 02, 2010 8:26 pm
Forum: ADSL connections
Topic: Add on Packs..when do they start?
Replies: 3
Views: 189

Re: Add on Packs..when do they start?

Thanks Sable. Do you have to order it every month (if thats what you want), or will it remember? The reason I'm confused about the cost, is that at the moment on my SMS sending page in my members portal , it says on 1 part of the page its 3.33 cents, but at the top of the page it says its 5c. So thi...