Search found 42 matches

by bathuu
Wed Jun 02, 2010 2:12 pm
Forum: ADSL connections
Topic: No Internet Except Exetel (BNE)
Replies: 11
Views: 746

Re: No Internet Except Exetel (BNE)

Same here!!!!
by bathuu
Fri May 21, 2010 4:20 pm
Forum: ADSL connections
Topic: Power out - No connection!!!
Replies: 4
Views: 257

Re: Power out - No connection!!!

Problem has gone long away!!! :D After giving a call to 1300.. and having tested my line everything seem to gone back normal. But before that I plugged a telephone to the line and there was a short beep sound, not like busy signal as Dazzled described. But anyway thanks guys good service :wink: I th...
by bathuu
Fri May 21, 2010 11:22 am
Forum: ADSL connections
Topic: Power out - No connection!!!
Replies: 4
Views: 257

Re: Power out - No connection!!!

Thanks for reply guys.
PS: Jason, I have sent you PM with my service number :)
by bathuu
Fri May 21, 2010 10:55 am
Forum: ADSL connections
Topic: Power out - No connection!!!
Replies: 4
Views: 257

Power out - No connection!!!

Hi there, I had a power down couple of times yesterday night. (Actually, whole street was blacked out). Since then I'm having no connection at all. My router indicates that there's no ADSL signal/light, so the PPPoE. Since my connection is Naked ADSL, I have no idea, whom do I have to contact to sol...
by bathuu
Sun May 09, 2010 11:06 pm
Forum: ADSL connections
Topic: Off-Peak time reduction-This is a joke
Replies: 104
Views: 6451

Re: Off-Peak time reduction-This is a joke

The new plans have no off-peak but unlimited 512kbps shaped. This brings it up to a theoretical download quota of 158GB on top of the paid unshaped quota. So are you saying there's no peak or off peak period now? Just confirming that once this paid unshaped data ran out, connection speed will drop ...
by bathuu
Wed May 05, 2010 6:54 pm
Forum: ADSL connections
Topic: Off-Peak time reduction-This is a joke
Replies: 104
Views: 6451

Off-Peak time reduction-This is a joke

:shock: I just got an email notification saying that off-peak time has been reduced by whole 6 hours, from 2am to 8am. I think this is a really joke that I can't bear. It is bit funny that you suggesting by scheduling downloader wisely, we will still be able to download as usual. In the off peak per...
by bathuu
Wed Apr 28, 2010 5:45 am
Forum: ADSL connections
Topic: Unbelievably wrong peak user meter data
Replies: 14
Views: 977

Re: Unbelievably wrong peak user meter data

The issue has been addressed. Thanks James :D
by bathuu
Mon Apr 26, 2010 9:05 pm
Forum: ADSL connections
Topic: Unbelievably wrong peak user meter data
Replies: 14
Views: 977

Re: Unbelievably wrong peak user meter data

Hi James, thanks for response. Ticket number that lodged on 4th April for incorrect usage meter reading is #2554172. Is it possible to revert this incorrect reading and I can have my a GB or so peak bandwidth back and enjoy for normal connection? :roll:
by bathuu
Sun Apr 25, 2010 9:47 pm
Forum: ADSL connections
Topic: Unbelievably wrong peak user meter data
Replies: 14
Views: 977

Re: Unbelievably wrong peak user meter data

Hellooooooouo. Anyone from EXETEL? It has been 20 days, since I have put this issue to you and booked a fault ticket. But no one responded to it. I'm just wondering have you shutdown your customer service department Or this is not an BIG issue as you would look into? Finally, I have now run out of m...
by bathuu
Thu Apr 08, 2010 7:06 am
Forum: ADSL connections
Topic: No internet except Exetel? (BNE)
Replies: 51
Views: 2433

Re: No internet except Exetel? (BNE)

I'm experiencing the problem again right now in this early hours of the morning. :x
by bathuu
Wed Apr 07, 2010 3:34 pm
Forum: ADSL connections
Topic: Unbelievably wrong peak user meter data
Replies: 14
Views: 977

Re: Unbelievably wrong peak user meter data

I'm not sure about exactly what day it had been surged, but I think you are right about it. After few days of beginning of the month I discovered it suddenly. Probably it has something to do with no connection dilemma that happened over the last Easter weekend. Now it seems all other days' bandwidth...
by bathuu
Tue Apr 06, 2010 7:45 pm
Forum: ADSL connections
Topic: Unbelievably wrong peak user meter data
Replies: 14
Views: 977

Re: Unbelievably wrong peak user meter data

It has been several days, and I haven't heard back from you/Exetel regarding my problem and it still persists. :(
by bathuu
Sun Apr 04, 2010 8:26 pm
Forum: ADSL connections
Topic: Unbelievably wrong peak user meter data
Replies: 14
Views: 977

Re: Unbelievably wrong peak user meter data

Sure, I have booked a fault ticket, so hopefully it will be corrected. :D
by bathuu
Sun Apr 04, 2010 8:51 am
Forum: ADSL connections
Topic: Unbelievably wrong peak user meter data
Replies: 14
Views: 977

Unbelievably wrong peak user meter data

Hi Exetel, I think I'm having wrong user meter indication in peak time that it is showing I have used almost half of my monthly bandwidth in just beginning of 2 days of this month. Could you correct this for me please. I'm quite sure I have set all of my downloading applications for off peak time /i...
by bathuu
Fri Apr 02, 2010 1:18 pm
Forum: ADSL connections
Topic: No internet except Exetel? (BNE)
Replies: 51
Views: 2433

Re: No internet except Exetel? (BNE)

Service support line calling option finally gives a result. Like a guy posted above some nice Sri Lankan guy has resetted my port at their server and I got my connection back. Wow. Eventually!!! :D So whoever is having problem don't just wait to get fixed problem, grab your phone and start calling t...