Search found 42 matches

by humanity
Sun Jul 19, 2009 11:41 pm
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 28534

Re: Change In Off Peak/Peak Times

If Exetel had asked me to change my off-peak to 0200-1400 I would have.
I have no preference off off-peak, either 12-12 or 2-2. Since I have no preference and nothing was requested from Exetel I did nothing about it.

All you had to do was ask.
by humanity
Sun Jul 19, 2009 11:34 pm
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 28534

Re: Change In Off Peak/Peak Times

Your right, give everyone the same. 2am - 10am, and offer usage that is tied to the peak usage. So, people who pay $45 for 66GB can stop complaining about the loss of 2 hours, and start complaining about the loss of 4 hours, and the loss of 48GB of off peak (which would simply be giving them what t...
by humanity
Sun Jul 19, 2009 11:04 pm
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 28534

Re: Change In Off Peak/Peak Times

MikeMil wrote:Thats pretty much what I am saying.
Took the words right off my keyboard.
by humanity
Sun Jul 19, 2009 10:54 pm
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 28534

Re: Change In Off Peak/Peak Times

You must be contempt with it, we on the other hand are not. If I am wrong please let me know, explain your situation so I have a better understanding more than your generic "Get over it." I think it is mainly you and humanity that have contempt , where almost everyone else is content with Exetel! S...
by humanity
Sun Jul 19, 2009 10:42 pm
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 28534

Re: Change In Off Peak/Peak Times

youneak wrote:It is not a case that some get to keep thier 12 hours, and some get cut.. it is a case where the default option is altered, but previous applications for a different service is maintained.
Actually it is, there is a post from ForumAdmin that says just that.
by humanity
Sun Jul 19, 2009 9:37 pm
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 28534

Re: Change In Off Peak/Peak Times

As a relatively new customer to Exetel and out of curiosity, is there always a mass of people whinging about minor changes when they have occurred in the past? As far as Exetel has been able to show, this is the first time that they have ever reduced the amount. ForumAdmin has claimed to be other t...
by humanity
Sun Jul 19, 2009 8:19 pm
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 28534

Re: Change In Off Peak/Peak Times

ForumAdmin, you failed to answer Alcor1 's question. I understand the concept of the higher data allowance during the off-peak, its all about trying to out do your competitors. What wasn't the off-peak time change for all customers to 2am - 2pm? How stupid do you have to be to consider 2pm to be "o...
by humanity
Sun Jul 19, 2009 5:29 pm
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 28534

Re: Change In Off Peak/Peak Times

all we want is our offpeak slot to be the same as everyone else. Is that so wrong? How about being happy that, at 10 hours, your 'off peak' is a longer time period than any other ISP in Australia. How about Exetel doesn't punish its customers who failed to read Exetels mind. It doesn't matter what ...
by humanity
Sat Jul 18, 2009 6:17 pm
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 28534

Re: Change In Off Peak/Peak Times

I'm sorry but I'm going to have to disagree with your classification of the Off-Peak period as a bonus. A bonus is something that is provided above what is due. The off-peak's data allowance and times were expressly stated in the contract and the terms and conditions (filed under the acceptable use...
by humanity
Sat Jul 18, 2009 2:31 pm
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 28534

Re: Change In Off Peak/Peak Times

@ForumAdmin Executive Summary: [*]Most customers are too busy to read forums [*]Most customers remained on 0000-1200 because no preference was stated by Exetel in the emails and its easier to do nothing. [*]I only want to retain 12hr peak and 12hr off-peak. The hours can be 0200-1400, that would be ...
by humanity
Sat Jul 18, 2009 2:36 am
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 28534

Re: Change In Off Peak/Peak Times

The option to change our time to 2am-2pm? I didn't know it was wanted, only an option. I don't usually have time to go through forums and all that. It's not just 2 hours, its about 62hrs per month, not to mention increased usage on each persons on-peak account because they are now 2 hours longer Th...
by humanity
Sat Jul 18, 2009 2:32 am
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 28534

Re: Change In Off Peak/Peak Times

Yes, i am well aware, whats the problem? It is only 2 hours. We had the option to change it (WE HAD THE OPTION) but not enough took it, simple. The option to change our time to 2am-2pm? I didn't know it was wanted, only an option. I don't usually have time to go through forums and all that. It's no...
by humanity
Sat Jul 18, 2009 1:36 am
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 28534

Re: Change In Off Peak/Peak Times

FOR THE PEEVED INDIVIDUALS THAT HAVE NO CLUE WHAT THEY ARE CURSING OVER: Ok, the reason that the 12am 12pm & 2am to 2pm & 1am to 1pm option(s) was chosen by Exetel to begin with, is because it was decided in a forum with the last email announced forum invitation, by members, JUST LIKE YOURSELVES, i...
by humanity
Sat Jul 18, 2009 1:26 am
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 28534

Re: Change In Off Peak/Peak Times

FOR THE PEEVED INDIVIDUALS THAT HAVE NO CLUE WHAT THEY ARE CURSING OVER: Ok, the reason that the 12am 12pm & 2am to 2pm & 1am to 1pm option(s) was chosen by Exetel to begin with, is because it was decided in a forum with the last email announced forum invitation, by members, JUST LIKE YOURSELVES, i...
by humanity
Sat Jul 18, 2009 12:10 am
Forum: Products & services
Topic: Change In Off Peak/Peak Times
Replies: 395
Views: 28534

Re: Change In Off Peak/Peak Times

Yoshi667 wrote:Plus I still have a contract.
You can get out of it under clause 3.2 (a) iii.