Search found 72 matches
- Sun Apr 27, 2014 8:07 pm
- Forum: Mobile services
- Topic: You want twice for less?
- Replies: 85
- Views: 28467
Re: You want twice for less?
I have always had a fundamental dislike for "included" plans - both ADSL and Mobiles. I much prefer a PAYG plan. The "included" plans always "price" the services at ridiculously high rates when calculating their "included cost" so that their actual monthly fee looks so much lower. In my view: they a...
- Wed Apr 16, 2014 2:31 pm
- Forum: Improvement & suggestions
- Topic: New ADSL2+ plans for existing customers
- Replies: 79
- Views: 56357
Re: New ADSL2+ plans for existing customers
I am using an old B30 plan.
When will business users be able to change plans using the account portal?
Now I am retired, how can I change to a residential plan (if I choose)?
H.
When will business users be able to change plans using the account portal?
Now I am retired, how can I change to a residential plan (if I choose)?
H.
- Thu Mar 08, 2012 8:04 am
- Forum: Fax via ADSL
- Topic: NEW Fax to email charges
- Replies: 2
- Views: 4582
NEW Fax to email charges
I received an email yesterday informing me that my fax DID was to be charged at $5 per month from April 2012.
Does this also apply to Business Accounts (B30, B31, etc), where the fax DID was included in the plan's bundle of services?
Harry.
Does this also apply to Business Accounts (B30, B31, etc), where the fax DID was included in the plan's bundle of services?
Harry.
- Thu Mar 08, 2012 7:58 am
- Forum: Improvement & suggestions
- Topic: Allow Port of PSTN for Fax & Biz Grade Web Hosting
- Replies: 13
- Views: 6167
Re: Allow Port of PSTN for Fax & Biz Grade Web Hosting
...... 'Exetel is able to port fax services. To do this, please email residentialsales@exetel.com.au with the fax number to port and we will arrange' Can you please advise if this is available for Townsville numbers (074774xxxx). H. Could you please email residentialsales@exetel.com.au with the com...
- Thu Mar 01, 2012 9:12 pm
- Forum: Improvement & suggestions
- Topic: Allow Port of PSTN for Fax & Biz Grade Web Hosting
- Replies: 13
- Views: 6167
Re: Allow Port of PSTN for Fax & Biz Grade Web Hosting
Can you please advise if this is available for Townsville numbers (074774xxxx).rukshani wrote: ...... 'Exetel is able to port fax services. To do this, please email residentialsales@exetel.com.au with the fax number to port and we will arrange'
H.
- Sat Jan 07, 2012 10:42 am
- Forum: Fax via ADSL
- Topic: Townsville FAX-to-Email numbers??
- Replies: 8
- Views: 6206
Re: Townsville FAX-to-Email numbers??
Please advise status on provision of fax numbers for Townsville. .. and Townsville DIDs would be useful too! Unfortunately we will not be able to find Townsville specific numbers in the currently allocated number list. You will have to go with a Brisbane number :( Does this mean that IF I was in th...
- Thu Jan 05, 2012 2:23 pm
- Forum: Fax via ADSL
- Topic: Townsville FAX-to-Email numbers??
- Replies: 8
- Views: 6206
Re: Townsville FAX-to-Email numbers??
Please advise status on provision of fax numbers for Townsville.ShaminG wrote:I will review this with our development team and update you as early as possible.
.. and Townsville DIDs would be useful too!
H.
- Tue Dec 13, 2011 12:16 pm
- Forum: Improvement & suggestions
- Topic: Customer Referral Scheme
- Replies: 67
- Views: 23612
Re: Customer Referral Scheme
Matter resolved - Thank you.Thushari wrote: I have replied to your email with reference 4632848. Please reply to same if you have further queries.
- Mon Dec 12, 2011 10:02 am
- Forum: Improvement & suggestions
- Topic: Customer Referral Scheme
- Replies: 67
- Views: 23612
Re: Customer Referral Scheme
I am in the same boat - only received $30/referral in November. I also sent email to Billing on Thurs. But no reply....... has your credit been adjusted? Harry. We have received your query with email reference 4632848. We will get back to you as soon as possible with same. That's nice. I am amazed ...
- Sat Dec 03, 2011 2:27 pm
- Forum: Improvement & suggestions
- Topic: Customer Referral Scheme
- Replies: 67
- Views: 23612
Re: Customer Referral Scheme
I am in the same boat - only received $30/referral in November.
I also sent email to Billing on Thurs.
But no reply....... has your credit been adjusted?
Harry.
I also sent email to Billing on Thurs.
But no reply....... has your credit been adjusted?
Harry.
- Wed Oct 26, 2011 4:17 pm
- Forum: Fax via ADSL
- Topic: Townsville FAX-to-Email numbers??
- Replies: 8
- Views: 6206
Re: Townsville FAX-to-Email numbers??
[quote="ShaminG] All the available number's have already been updated in the member's facility. Unfortunately you will have to go with one available in the list :([/quote] I checked today and found no fax numbers are currently available for Sydney nor Brisbane. Its ridiculous that I would be expecte...
- Tue Oct 25, 2011 6:53 pm
- Forum: Fax via ADSL
- Topic: Townsville FAX-to-Email numbers??
- Replies: 8
- Views: 6206
Townsville FAX-to-Email numbers??
I recently went to subscribe to a fax-to-email number. I'd prefer a Townsville number, if one is available. Support indicated soon - 4 or 5 months ago. Please provide an update. BTW In desparation I thought I'd subscribe to a Brisbane number - and there weren't any showing on the application form. A...
- Sun Oct 02, 2011 10:00 pm
- Forum: Improvement & suggestions
- Topic: Optus Out Of Contract Customers
- Replies: 38
- Views: 14276
Re: Optus Out Of Contract Customers
Assuming I elect to change to a newer plan, do the "change of plan" fees apply?
- Thu Sep 29, 2011 6:36 am
- Forum: Improvement & suggestions
- Topic: Optus Out Of Contract Customers
- Replies: 38
- Views: 14276
Re: Optus Out Of Contract Customers
Does this include PAYU plans?
- Sun Sep 12, 2010 1:43 pm
- Forum: HSPA connections
- Topic: New HSPA Plans
- Replies: 59
- Views: 15065
Re: New HSPA Plans
Any thought of a 12 month pre-paid HSPA plan?
With ability to top-up as required.
... and still keep the peak/off-peak arrangement.
H.
With ability to top-up as required.
... and still keep the peak/off-peak arrangement.
H.