Search found 72 matches

by harryL
Sat May 23, 2009 9:45 pm
Forum: Mobile services
Topic: What's my mobile account number?
Replies: 26
Views: 8189

Re: What's my mobile account number?

Mine was a 5-digit number.

It is shown in brackets in the weekly phone email.

H.
by harryL
Fri May 22, 2009 8:37 am
Forum: Products & services
Topic: Possible Further Changes To Off Peak Period
Replies: 82
Views: 12693

Re: Possible Further Changes To Off Peak Period

Getting "something for nothing" always attracts people. ... and pricing something as "free" always seems to end up with a small number of those people "making too much of a good thing". The current PAYU plans go some way to addressing the issue for small users. Maybe some new PAYU plans structured f...
by harryL
Tue May 19, 2009 8:35 am
Forum: Invoicing & billing
Topic: $5 minimum spend
Replies: 2
Views: 757

Re: $5 minimum spend

I recently switched from the Bundled ADSL1 plan. The Bundled ADSL1 plan includes a voip service which has a $5 minimum - its part of the plan. It also includes a mobile service which has a $5 minimum - its also part of the plan. So what you have is correct - its part of the plan! I switched to the P...
by harryL
Sat May 16, 2009 7:47 am
Forum: Member facilities & usage meter
Topic: SMS from members area
Replies: 3
Views: 637

Re: SMS from members area

Why not use the exesms application instead....... and you wont have to look at your error!

H.
by harryL
Thu May 14, 2009 8:59 pm
Forum: ADSL connections
Topic: Application rejected because didn't order modem
Replies: 3
Views: 316

Re: Application rejected because didn't order modem

You probably just did not tick one of the required boxes on the application form.

H.
by harryL
Thu May 14, 2009 8:55 pm
Forum: Mobile services
Topic: What's my mobile account number?
Replies: 26
Views: 8189

Re: What's my mobile account number?

Support came back pretty quickly with my account number.... ... the only problem I have is that it is the one that I used in my application with the other provider..... which was refused! So, where to from here? btw I have used the suggestion box and asked to have the account number showing somewher...
by harryL
Thu May 14, 2009 1:16 pm
Forum: VOIP
Topic: Problems with VOIP and Configuration for SPA3102
Replies: 21
Views: 1480

Re: Problems with VOIP and Configuration for SPA3102

I suggest you post your 3102 setup again..... But you can do it with more detail: Before you save the file, be sure you are in voice..... admin.....advanced. You computer setup is important also...... I have my 3102 plugged directly into my 4-port modem/router..... as is my laptop. Regards, Harry.
by harryL
Thu May 14, 2009 1:05 pm
Forum: Mobile services
Topic: What's my mobile account number?
Replies: 26
Views: 8189

Re: What's my mobile account number?

Started moving my mobile away this week too...... with same problem.

Emailed WilliamC........ as this matter has obviously been "fixed" in the past, I imagine a procedure would now be in place for quick resolution...

Here's hoping!

Harry.
by harryL
Wed May 13, 2009 8:48 am
Forum: VOIP
Topic: Problems with VOIP and Configuration for SPA3102
Replies: 21
Views: 1480

Re: Problems with VOIP and Configuration for SPA3102

I use a 3102. (I must admit, I find it difficult to understand your problem from what you have written above). Do you get the garbled calls when you call using the 3102? Do you get the garbled calls when you receive a call using the 3102? What codec are you using? ...... 729 or 711? Have you saved a...
by harryL
Fri May 08, 2009 3:02 pm
Forum: Improvement & suggestions
Topic: Request for special/custom plan?
Replies: 11
Views: 2137

Re: Request for special/custom plan?

The client lives in Medina, can I confirm if you have any spots left in the exchange before I get her to sign up? When you lodge your application - one of the first screen is to check ADSL2 availability. Otherwise, you can check it yourself here http://bc.whirlpool.net.au/ or http://www.adsl2exchan...
by harryL
Tue May 05, 2009 7:29 pm
Forum: Invoicing & billing
Topic: REVISIONS TO ADSL1 PLANS
Replies: 5
Views: 1113

Re: REVISIONS TO ADSL1 PLANS

CoreyPlover wrote:Anticipator, I'm not sure there is anything to fix.

If you are on an old plan, you continue under your old contracted terms. If you wish to receive the new benefits, you need to examine the new plans and, if desired, change plans in your member facilities
That's what I did!

H.
by harryL
Sat May 02, 2009 11:54 am
Forum: Member facilities & usage meter
Topic: PAYU plans in user facilities
Replies: 21
Views: 3248

Re: PAYU plans in user facilities

URGENT BUMP (as they will have no data quota in 5 hours and I don't want them ringing me at 6.30am telling me they can't get online). I changed over to PAYU on 1 May 2009. Apparently the deal is: that you are charged only the $37.50 at order and then a 5 GB allotment on the next invoice (month end)...