Search found 58 matches

by melanieb
Tue Mar 02, 2010 5:34 pm
Forum: HSPA connections
Topic: HSPA Yagi External Antenna Broken
Replies: 1
Views: 706

Re: HSPA Yagi External Antenna Broken

Can you please email agentsupport@exetel.com.au and they will advise.

Thank you.
by melanieb
Thu Feb 25, 2010 3:35 pm
Forum: Member facilities & usage meter
Topic: Unable to order prepaid wireless broadband...
Replies: 4
Views: 834

Re: Unable to order prepaid wireless broadband...

Thanks for clarifying Jokiin.

The only way to order Pre-Paid Wireless Broadband at this stage is from the website. There is no benefit from orering it from your members facilities, as it needs to be pre-paid, so we can't combine the billing of the services.
by melanieb
Thu Feb 25, 2010 11:09 am
Forum: Member facilities & usage meter
Topic: Unable to order prepaid wireless broadband...
Replies: 4
Views: 834

Re: Unable to order prepaid wireless broadband...

Trev,

Can you please clarify whether you are after an additional prepaid service? Or are you wanting to change your service to prepaid?

Thank you,

Melanie
by melanieb
Thu Feb 18, 2010 8:55 am
Forum: Improvement & suggestions
Topic: A$100 per annum VoIP Super Value Pack
Replies: 8
Views: 1844

Re: A$100 per annum VoIP Super Value Pack

We could offer a 'mixed pack' but it would need to be one or two rather than dozens. Whatever mixed pack you could throw together for $5, I'd likely takeup. More than $5, and PAYU is probably better. We will put together a mixed pack. Once added to your plan, it will remain as an additional each mo...
by melanieb
Mon Feb 08, 2010 9:47 am
Forum: Improvement & suggestions
Topic: link SMS by web/exeSMS to Mobile plan
Replies: 2
Views: 1006

Re: link SMS by web/exeSMS to Mobile plan

Apparently free SMS won't be included in ADSL plans from March. As I much prefer sending SMS by the web or the application instead of my dinky little phone, would it be possible to bill these to my mobile 10 plan? Hi Mike, The facility to use SMS will still be available - it's just that you will no...
by melanieb
Thu Jan 28, 2010 11:08 am
Forum: SMS via ADSL
Topic: Email2SMS options
Replies: 1
Views: 1379

Re: Email2SMS options

Hi all, We're currently looking at moving our SMS requirements from another provider to Exetel, and we're doing some testing. All messages are getting through without a problem (Telstra-destined messages seem to take longer to have their status updated to delivered, but that's not a problem), but w...
by melanieb
Wed Jan 27, 2010 11:23 am
Forum: Products & services
Topic: Reductions In Wireless Broadband Plans
Replies: 61
Views: 14100

Re: Reductions In Wireless Broadband Plans

If you want a WM plan which is to be used in your mobile phone, you will have to order this off the website. I hope that makes things a little clearer. Melanie not really, if you are on the old plan that includes a mobile service (HSPA M1 - HA) and you want to change to the new equivalent plan (WM ...
by melanieb
Wed Jan 27, 2010 9:32 am
Forum: Products & services
Topic: Reductions In Wireless Broadband Plans
Replies: 61
Views: 14100

Re: Reductions In Wireless Broadband Plans

Could someone confirm I can use the HSPA change plan to change from 'HSPA M1 - HA' to 'WM A' without losing my number or ability to make/receive normal calls :) The change plan on my page says "HSPA PLAN PRICE (For Use With Desktop/Laptop Computer Only)" Well, strange things are happening with that...
by melanieb
Mon Jan 25, 2010 12:22 pm
Forum: Web site
Topic: Report Broken Links/Failed Web Functions Here
Replies: 485
Views: 63865

Re: Report Broken Links/Failed Web Functions Here

Hi Yuri, At the bottom of the page http://www.exetel.com.au/business_a_sms.php, it says Alternatively visit the Exetel Forum where any question you may have will be promptly answered. The thread for SMS Via DSL can be found here: http://forum.exetel.com.au/viewtopic.php?t=22856 Clicking on that link...
by melanieb
Thu Dec 17, 2009 9:04 am
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 107838

Re: Please Use This Thread To Advise Exetel Of Typos/Errors

In the Business and Corporate Wireless Broadband Prices, why does the usage charge start at 1.6 cents per MB for one service, go down to 1.5 cents per MB for 2-9 services BUT then go back up to 1.6 cents per MB for 10-100 services? HI, In BUSBA and BUSBB, you have to pay $5 monthly access fee/servi...
by melanieb
Mon Nov 23, 2009 10:04 am
Forum: Web site
Topic: Report Broken Links/Failed Web Functions Here
Replies: 485
Views: 63865

Re: Report Broken Links/Failed Web Functions Here

Regarding changes in the past few days to http://www.exetel.com.au/business-hspa-pricing.php and the corresponding corporate page http://www.exetel.com.au/corporate-hspa-pricing.php , you might like to verify that the page is the way you really want it to read. (A) I noticed changes in this sequenc...
by melanieb
Thu Nov 19, 2009 2:43 pm
Forum: Member facilities & usage meter
Topic: Authorised mobile number verification
Replies: 3
Views: 903

Re: Authorised mobile number verification

The recent changed to having to authorise mobile numbers before being able to send SMS has totally stuffed me up. I only discovered this today when I wanted to send 350 odd messages today to my distribution list. I send large numbers of messages but relatively infrequently i.e. once a month. I even...
by melanieb
Mon Oct 19, 2009 8:59 am
Forum: HSPA connections
Topic: Ever heard of the Huawei E5830?
Replies: 9
Views: 2724

Re: Ever heard of the Huawei E5830?

HI,

We have been looking for a Wifi router...but not one like this. I will definitely look into some prices.
gong_guy are you able to tell which ISP is already selling it?

Cheers,

Melanie