Search found 91 matches

by dtn22
Thu Apr 08, 2010 12:40 pm
Forum: Anything else anyone wants to discuss
Topic: On plan for 1 day - Already Obsolete
Replies: 13
Views: 2264

Re: On plan for 1 day - Already Obsolete

Exetel did sent out the email to me and i think to all their customers, unless your email think its a spam and got deleted.
by dtn22
Thu Apr 08, 2010 11:15 am
Forum: Anything else anyone wants to discuss
Topic: On plan for 1 day - Already Obsolete
Replies: 13
Views: 2264

Re: On plan for 1 day - Already Obsolete

Yes Extel did offered no termination fee if i cancel my contract. My point is simply there is a reason most of the customers enter a contract because they dont want any surprises by their providers. They know what they are in for and happy to sign up by agreeing to the terms set out in the contract....
by dtn22
Thu Apr 08, 2010 8:14 am
Forum: Anything else anyone wants to discuss
Topic: On plan for 1 day - Already Obsolete
Replies: 13
Views: 2264

Re: On plan for 1 day - Already Obsolete

That was not the case last time, i signed up with 100 free Voip calls, 30 free SMS, and free fax per month as according to the contract. Half way through the contract Exetel scraped all the freebies. I'm sure you would have know about this a few months back? This is what i meant the word contract do...
by dtn22
Wed Apr 07, 2010 11:43 am
Forum: Anything else anyone wants to discuss
Topic: On plan for 1 day - Already Obsolete
Replies: 13
Views: 2264

Re: On plan for 1 day - Already Obsolete

I have learnt my lesson not to take on any more of the new plan offer by Exetel.They can change the plan anytime so the term contract doesn't mean anything. Its either you go with someone else or stay with them.
by dtn22
Wed Apr 07, 2010 9:39 am
Forum: ADSL connections
Topic: Slow speeds on weekend mornings
Replies: 24
Views: 1640

Re: Slow speeds on weekend mornings

Exactly my concern. Exetel throttle the speed during offpeak where most of their plans have the most download during offpeak. What is the point when the users cant even use any of this download? I cant stream video on youtube or watch vidzone on my PS3. Now is this what you call value for money?
by dtn22
Tue Apr 06, 2010 11:02 am
Forum: ADSL connections
Topic: Slow speeds on weekend mornings
Replies: 24
Views: 1640

Re: Slow speeds on weekend mornings

I had the same problem too and did some searching on the forum i found this http://forum.exetel.com.au/viewtopic.php?f=226&t=33356 Apparently during the off peak hour Exetel contrains the download speed, i normally get 300-400k during offpeak but now i only get 20-30k. I cant even stream video on yo...
by dtn22
Tue Apr 06, 2010 10:53 am
Forum: Archived threads
Topic: ADSL2 with Landline
Replies: 1
Views: 887

ADSL2 with Landline

My plan is INC2DSLA which is a bundle of ADSL2 and a landline with Exetel. If i were to change my ISP how is that affect my landline? Do i have to connect the landline again if i connect to a different ISP?
by dtn22
Fri Mar 12, 2010 8:47 am
Forum: Products & services
Topic: Re: ADSL2 Unlimited Plans (For Exetel Users Only)
Replies: 230
Views: 32263

Re: ADSL2 Unlimited Plans (For Exetel Users Only)

Nope, i'm not falling for this offer until Exetel can guaranty they will stick to their words and dont made any changes during the contract. As we all aware the last time when Exetel scraped all the freebies to SMS,FAX and free VOIPs to one of the older plan. I signed up thinking i will get the same...
by dtn22
Tue Feb 23, 2010 11:47 am
Forum: VOIP
Topic: Voip delay
Replies: 4
Views: 380

Re: Voip delay

I will have to check the version when i get home tonight. I didnt do the reset using the pin as the router automatically reset itselft after the firmware update. Also i loaded a backup of the setting after the firmware update, is that wise? Should i not do that and leave everything as default?
by dtn22
Tue Feb 23, 2010 11:09 am
Forum: VOIP
Topic: Voip delay
Replies: 4
Views: 380

Voip delay

Hi All, Does anyone know how to get around the delay response issue when making an outgoing call using voip? When i make a voip call, the receiving side can not hear me the first 3 to 4 seconds, sometime it can drag out longer. I'm using Dynalink 1046VW and have updated to the lastest firmware recen...
by dtn22
Mon Feb 15, 2010 9:36 am
Forum: Improvement & suggestions
Topic: No extras + $5 extra per month, out of the blue
Replies: 7
Views: 1610

Re: No extras + $5 extra per month, out of the blue

I'm with stahmoy on this, i am too in the same boat. When i joined with Exetel i was rest assured that by locked into 1 year contract i will continue to get all the services i signed up for. The only reason i choose Extel from any other ISP providers were at the time i believe Exetel was the best op...
by dtn22
Tue Feb 09, 2010 8:50 am
Forum: Products & services
Topic: Plan Change Fee/New 'Ancillary Service Pricing
Replies: 35
Views: 9233

Re: Plan Change Fee/New 'Ancillary Service Pricing

I thought all the freebies will no longer be available from March? I have been charged for all the voips made since start of this month.
by dtn22
Wed Feb 03, 2010 1:10 pm
Forum: Products & services
Topic: Withdrawal Of Free Included Services On Older Plans
Replies: 100
Views: 18098

Re: Withdrawal Of Free Included Services On Older Plans

What is the point of having a contract and not sticking to it Exetel? I have a feeling you are just playing with us by promising the customers with all the goodies so we can sign up, once you have enough customers all deals disappeared. I will surely look for a different provider to see if i can get...
by dtn22
Sat Oct 31, 2009 5:51 pm
Forum: ADSL connections
Topic: ADSL2 Down?
Replies: 3
Views: 238

Re: ADSL2 Down?

im in vermont vic, im using mitcham exchange.I connected my phone straight to the phone socket and there is no dial tone at all. adsl is up now but im only getting roughly 900kbps even though my pstn is down. Rang exetel and they said they cant do anything with my speed until the pstn line is resolve.
by dtn22
Sat Oct 31, 2009 12:00 pm
Forum: ADSL connections
Topic: ADSL2 Down?
Replies: 3
Views: 238

ADSL2 Down?

my adsl is down all morning, including my pstn as well. There was no dial tone at all. is there a service issue?