Search found 91 matches

by dtn22
Tue Aug 04, 2009 1:20 pm
Forum: Invoicing & billing
Topic: VOIP Monthly Min Charge?
Replies: 6
Views: 618

Re: VOIP Monthly Min Charge?

Thank you very much, the Voip is all sorted out.
by dtn22
Tue Aug 04, 2009 11:33 am
Forum: Invoicing & billing
Topic: Being charge for long distance calls with other provider.
Replies: 3
Views: 524

Being charge for long distance calls with other provider.

Hi,

When i apply for my ADSL2 connection i've selected Exetel as my long distance calls but then when i received my 1st invoice i had been charged with $10. I believe there this is an error, can i have this look at please??

Regards,
Danny
by dtn22
Mon Aug 03, 2009 7:29 pm
Forum: ADSL connections
Topic: No ADSL2 connection
Replies: 4
Views: 312

Re: No ADSL2 connection

Thank you but its working now, i didnt know how to close the post, sorry for wasting your time.
by dtn22
Mon Aug 03, 2009 7:19 pm
Forum: Invoicing & billing
Topic: VOIP Monthly Min Charge?
Replies: 6
Views: 618

Re: VOIP Monthly Min Charge?

I dont seem to have any PM in my inbox, sorry im still new at this.
by dtn22
Mon Aug 03, 2009 1:44 pm
Forum: Invoicing & billing
Topic: VOIP Monthly Min Charge?
Replies: 6
Views: 618

Re: VOIP Monthly Min Charge?

Hari,

Just sent the info to you by PM, i hope that went through.
by dtn22
Mon Aug 03, 2009 9:27 am
Forum: Invoicing & billing
Topic: VOIP Monthly Min Charge?
Replies: 6
Views: 618

VOIP Monthly Min Charge?

Hi, I have only one VOIP number and i believe there is no monthly charge to have one VOIP number. I made a test called to a mobile number under 30 secs to test my VOIP connection. I was charge for $0.22 when i check in my members area but when the invoice came it shown $0.81 cents as a monthly minim...
by dtn22
Sat Aug 01, 2009 12:55 pm
Forum: VOIP
Topic: How to hide caller ID?
Replies: 3
Views: 494

Re: How to hide caller ID?

Hi James,

Thank you, that works. Its so simple but Exetel suggest i ring the manufacture support for this because they think its got to do my modem.

Cheers,
Dan
by dtn22
Sat Aug 01, 2009 11:41 am
Forum: VOIP
Topic: How to hide caller ID?
Replies: 3
Views: 494

How to hide caller ID?

Hi, My modem is a Dynalink RTA1046VW, i'm using VOIP and like to hide my number for outgoing calls. The modem has an option to hide my number but that doesnt seem to work. I tried to call Exetel to see if they can block it at their end but was told it have to be done by the modem. Has anyone manage ...
by dtn22
Thu Jul 30, 2009 1:23 pm
Forum: Archived threads
Topic: ADSL2 upgrade
Replies: 3
Views: 281

Re: ADSL2 upgrade

Does that mean my contract start all over again from the date i upgrade my plan?
by dtn22
Thu Jul 30, 2009 1:14 pm
Forum: Archived threads
Topic: PSTN phone and VOIP phone
Replies: 9
Views: 687

Re: PSTN phone and VOIP phone

Just want to let you know i had manage to setup without any prob, thank you for the instructions.
by dtn22
Thu Jul 30, 2009 1:13 pm
Forum: VOIP
Topic: Voip service
Replies: 2
Views: 237

Re: Voip service

Its all good now.
by dtn22
Thu Jul 30, 2009 1:03 pm
Forum: ADSL connections
Topic: No ADSL2 connection
Replies: 4
Views: 312

No ADSL2 connection

Hi, My ADSL2 connection all of a sudden gone dead this morning but strangely my VOIP is still working. I got some text on the page saying something like "The reason you recieve this message is due to the wrong password set in your modem etc etc..). I was using the internet the night before and it wa...
by dtn22
Mon Jul 27, 2009 4:14 pm
Forum: VOIP
Topic: Voip service
Replies: 2
Views: 237

Voip service

Hi Is it correct that the 1st VOIP number order is no monthly fee? I just ordered my VOIP service and in the voip plan price show $5 for the monthly minimum charge. Also with the 100 free VOIP calls per month do i need to do anything to get that activate or Exetel will apply it automatically? Thanks...
by dtn22
Wed Jul 22, 2009 3:31 pm
Forum: Archived threads
Topic: ADSL2 upgrade
Replies: 3
Views: 281

ADSL2 upgrade

Hi,

I'm still under a 12months plan for ADSL2, if i want to upgrade to a higher download plan will there be any fee charge for this?

Thanks
by dtn22
Thu Jul 16, 2009 2:47 pm
Forum: Archived threads
Topic: PSTN phone and VOIP phone
Replies: 9
Views: 687

Re: PSTN phone and VOIP phone

Thank you for your help. I will have a read and will attemp to config it.