Exetel customer help forum

anurangaf wrote:
Hi

we have emailed you......

thanks anurangaf email received and very explanatory ...doh.... being shaped is a new concept here, never been shaped in 9½ yrs so i didn't even think of that.

regards

Hi, I've noticed, for the past week or more, my ADSL connection seems much slower than it used to be. hellooo having the same issues here at the moment and the past few days/week. some tests from this morning keeping in mind my normal line speed any other day is ~19000kbs and d/l speed 1.92mbs [`[*...

update still having intermittent dropouts on incoming telstra calls, last at about 12.15 today. i rang telstra and made problem known, they were right onto it and had a return call in 1/2 hour confirming a fault on line. was told it will be rectified by 7.00 pm tomorrow latest, could be done in 15 ...

recieved email thankyou, will go through a few things over the next day or two and send some feedback re: email, get a new filter to be sure, i dont use filter/splitter on adsl outlet. i noticed a port reset initated in the correspondence but only moments after recieving email i received a telstra p...

hi there having the same problems here over the last couple of weeks as well, start of june there abouts. have noticed loss of internet after an incoming call on the telstra phone, not all the time but most, other times it will just randomly dropout, bought to my attention by ATA flashing orange lig...

heres the date the first 1000 signed up by to qualify for the pioneer discount, looks like you only just missed out. (i'm pretty sure thats how it was determined) I have started my 6th year Rooscoota :-) I joined up on 16 Feb 2005.......does that count? That's the date Exetel told me when I rang the...

i wont start a new thread after the 6 yr thread, 2 yrs ago, but today i celebrate 8 yr anniversary, almost due for long service.

any other long termers still with us.

cheers
roo

typically normal line speeds is around 15 - 18mbps and d/l speed typically 1.5 mbps - 2mbps ran a few speed tests this morning before i annoy support but unfortuneatly no improvement, thought i might post some results (this morning) for staff to view if need be. cheers [`[*Test Results from <a href...

James wrote:
Give support a call.

James

gday again

no worries, will give them a ring tomorrow, its not the end of the world here

appreciate the swift responses

kind regards

hi james i've done the routine troubleshoot scenarion ie: modem, settings were correct, reboot, isolate phones, etc etc, have 3 different OS's, xp, vista, 7 (still talking to each other + voip ata). no changes to the whole network have been made for a few yrs now, no extra phones installed, naddah. ...

hi there firstly to the exetel fraternity and family condolences on the passing of a larger than life character that for what ever reasons will be missed. now, down to business, speeds of late have been rather dismal. in 8 yrs of service i havent seen speeds like this before and if i had it was a ma...

i assume the change to my service is underway. i lost internet at about 11.30 am and am just wondering what kind of time frame this change needs to take place, no connection in router status while i'm here do i need to modify anything in my dg834v4 or will the obligatory reboot of modem do the tric...

i assume the change to my service is underway. i lost internet at about 11.30 am and am just wondering what kind of time frame this change needs to take place, no connection in router status while i'm here do i need to modify anything in my dg834v4 or will the obligatory reboot of modem do the trick...

Viss wrote:same here have changed to ADSL2 plan has been upgraded on the site .

in the same boat here, not the least bit concerned just keeping an eye on the 4th may scenario/status for all the plan changes.

cheers

jokiin wrote:

Col wrote:Grr, I'm getting there. Only got one more year to go before I can join this club.

won't it become the 7 year club then though?

and the times flying by, only 4 months and it will be the 7 year club.

would be interesting to know how many of the first 1000 (pioneers) are still here.