Search found 2529 matches

by KavindaS
Wed Aug 31, 2011 1:53 pm
Forum: ADSL connections
Topic: No ADSL connection
Replies: 3
Views: 424

Re: No ADSL connection

hi I moved in doonside 2767 with an ADSL connection plan, but I"ve been waited for a month still have no ADSL connection so far. I use Billion ADSL modem (BIPAC-5100 ADSL Router). I have tried with or Without ADSL filter with this modem, but still no go. The Diagnose page shown that: Your DSL Gatew...
by KavindaS
Wed Aug 31, 2011 12:58 pm
Forum: ADSL connections
Topic: No ADSL connection
Replies: 3
Views: 424

Re: No ADSL connection

hi I moved in doonside 2767 with an ADSL connection plan, but I"ve been waited for a month still have no ADSL connection so far. I use Billion ADSL modem (BIPAC-5100 ADSL Router). I have tried with or Without ADSL filter with this modem, but still no go. The Diagnose page shown that: Your DSL Gatew...
by KavindaS
Wed Aug 31, 2011 11:33 am
Forum: HSPA connections
Topic: HSDPA Outage in Melbourne??
Replies: 46
Views: 18631

Re: HSDPA Outage in Melbourne??

Bozza wrote:Appears to be working perfectly now, thanks alot :D
Awesome and good to hear all working fine now. :mrgreen:
by KavindaS
Wed Aug 31, 2011 11:29 am
Forum: ADSL connections
Topic: HELP: slow ADSL2+, loss of signal every 2hrs
Replies: 2
Views: 357

Re: HELP: slow ADSL2+, loss of signal every 2hrs

Hi I signed up with Exetel ADSL2+ with phone in July this year. Ever since connection my download speeds have been between 150-450 KB/s (a typical ozspeedtest.com result is line speed 2.2Mb/s, download speed 280KB/s). I just kind of figured that's what my line was good for. I started investigating ...
by KavindaS
Tue Aug 30, 2011 2:55 pm
Forum: Email issues
Topic: Blacklisted by SMTP server
Replies: 1
Views: 1710

Re: Blacklisted by SMTP server

Hi, My HSPA connection was blacklisted by the SMTP server last Thursday. There was a good reason for this action and I've now changed my software to fix this. My problem now is that I've submitted a ticket (4363961) on Sunday evening but have had no response. Is there any other way to request that ...
by KavindaS
Tue Aug 30, 2011 2:39 pm
Forum: VOIP
Topic: Billion 7402 VGP unable to make VOIP calls
Replies: 10
Views: 2795

Re: Billion 7402 VGP unable to make VOIP calls

Guys, any more ideas. the helpdesk arent responding to my requests in a timely fashion lately. do you think it is a port forwarding issue? I have not forwarded any ports..any ideas would be very welcome. thanks Hi Baba, Could you check with G711u codec as well? If possible plug a different working ...
by KavindaS
Mon Aug 29, 2011 4:05 pm
Forum: Mobile services
Topic: low reception samsung wave 723
Replies: 6
Views: 1120

Re: low reception samsung wave 723

have just put my telstra sim in the wave phone and the bars are full no loss at all so does this mean that the problem is with the service provider ,if so is that now exetel or optus who do i contact about this problem. Hi, System indicates that you have 2 active Optus mobile services with Exetel. ...
by KavindaS
Mon Aug 29, 2011 3:18 pm
Forum: ADSL connections
Topic: DNS Issues
Replies: 7
Views: 622

Re: DNS Issues

Right, so exetel have given me a couple of new DNS numbers to use. I can access the Internet now but it's slow... Very slow. 3mb exetel speed test gives line speed of 399kbps and max download of 50KB/s which is well below what I should expect for adsl 2 in a capital city.... Right? Where do I go to...
by KavindaS
Mon Aug 29, 2011 2:18 pm
Forum: Mobile services
Topic: low reception samsung wave 723
Replies: 6
Views: 1120

Re: low reception samsung wave 723

yeah as stated have a renoir(LG) which we removed the sim and placed in new phone the renoir was a constant full to 3 bars at weakest. could the phone new phone be faulty or just doesn,t have ability to receive good reception basd aerial maybe. will try with different service provider and see what ...
by KavindaS
Fri Aug 26, 2011 3:53 pm
Forum: ADSL connections
Topic: Service scheduled for connection
Replies: 3
Views: 373

Re: Service scheduled for connection

drazic2012 wrote:Thanks Kavinda, I'll make sure I keep an eye out for any emails from Exetel. :D
Awesome. Let us know if you need further information in the future. :mrgreen:
by KavindaS
Fri Aug 26, 2011 1:19 pm
Forum: ADSL connections
Topic: ADSL2+ Slows down/disconnect after 24-48 hours
Replies: 5
Views: 724

Re: ADSL2+ Slows down/disconnect after 24-48 hours

CLoSeR wrote:Ticket ID is: 4331296
Thank you for that. As you have confirmed in the ticket, I will run the line test and update you through the same ticket.
by KavindaS
Fri Aug 26, 2011 12:57 pm
Forum: ADSL connections
Topic: Service scheduled for connection
Replies: 3
Views: 373

Re: Service scheduled for connection

I've recently applied for a new Optus connection with Exetel and have recently had my application status upgraded to say 'Your service is scheduled for connection on 2011-08-29'. Will I need to be at my house on this date? In the original application it stated that I would 'be advised' if I needed ...
by KavindaS
Fri Aug 26, 2011 12:31 pm
Forum: ADSL connections
Topic: ADSL2+ Slows down/disconnect after 24-48 hours
Replies: 5
Views: 724

Re: ADSL2+ Slows down/disconnect after 24-48 hours

Thought I would post my service issue here to get some opinions on what the issue might be, I've found that the past few months my ADSL2+ connection will slow down from the usual 700KB/s to around 200KB/s. To resolve this I would reset my modem, and in most cases this would work in restoring speeds...
by KavindaS
Fri Aug 26, 2011 11:33 am
Forum: VOIP
Topic: Sound Quality With VOIP SPA3102
Replies: 2
Views: 1025

Re: Sound Quality With VOIP SPA3102

Hi All, Having trouble with the call quality of my SPA 3102. When people call us on our VOIP number they can hear us but there voice on my side is very crackly and soft. But when i make phone call the quality on both sides is fine. seems a little strange to me. Im using a Panasonic KX-TG4393 phone ...
by KavindaS
Tue Aug 09, 2011 9:29 am
Forum: Mobile services
Topic: Issue with sending overseas SMS
Replies: 7
Views: 984

Re: Issue with sending overseas SMS

Hi,

Please check your emails as I have replied to you with the update. Your reference number is 4291623 :)