Search found 2542 matches

by KavindaS
Wed Aug 03, 2011 5:24 pm
Forum: ADSL connections
Topic: Another Slow Speed Issue
Replies: 12
Views: 921

Re: Another Slow Speed Issue

Ok i have no idea how to explain this but the problem is fixed. I had tested with a friends modem but the speed was slow. My modem is by linksys and my friends modem is also linksys. After hours of not getting the proper speed by calling the technical support staff i decided to buy the cheapest pos...
by KavindaS
Wed Aug 03, 2011 2:13 pm
Forum: Mobile services
Topic: Problems with Z plan transfer
Replies: 17
Views: 1954

Re: Problems with Z plan transfer

Hi Udara, In the case of sending an MMS I get "Unable to send message after multiple retries - Generic network failure" In the case of receiving an MMS I get "Message not download3ed - Generic network failure" This is all on my HTC Desire Z running Android 2.3.3 Thanks, Shaun Hi Shaun, As indicates...
by KavindaS
Wed Aug 03, 2011 9:41 am
Forum: ADSL connections
Topic: Plan change from ADSL to ADSL2+ hasn't effected speeds.
Replies: 29
Views: 1758

Re: Plan change from ADSL to ADSL2+ hasn't effected speeds.

I have the same issue. Upgraded to ADSL2+ but still. only ADSL speed. I will also send you a PM Hi tones, I have checked your current connection and now it confirm to me that your line is properly upgraded to ADSL2+ and correct programs are installed :) . If no improvements in your speeds please ru...
by KavindaS
Tue Aug 02, 2011 5:02 pm
Forum: ADSL connections
Topic: Plan change from ADSL to ADSL2+ hasn't effected speeds.
Replies: 29
Views: 1758

Re: Plan change from ADSL to ADSL2+ hasn't effected speeds.

It seems like there was a slight confusion. Email should go to byrondeb.

The ADSL program upgrade is scheduled to complete by 04th Aug 2011 close of business for Spud

Apologies for the confusion :oops:
by KavindaS
Tue Aug 02, 2011 4:50 pm
Forum: Mobile services
Topic: Global Roaming & Members Facilities
Replies: 6
Views: 1995

Re: Global Roaming & Members Facilities

Seems like there are currently two ways to enable Global Roaming. A. Manage->Mobile->Voicemail/Diversions: International Roaming checkbox B. Manage->Mobile->Global Roaming tab for scheduling start/stop. Should I use A to enable then B to schedule? Or does A activate now? Or will B work on it's own?...
by KavindaS
Tue Aug 02, 2011 4:19 pm
Forum: ADSL connections
Topic: Plan change from ADSL to ADSL2+ hasn't effected speeds.
Replies: 29
Views: 1758

Re: Plan change from ADSL to ADSL2+ hasn't effected speeds.

Thanks a lot :) Hi byrondeb, Our provisioning department confirmed the ADSL program upgrade is scheduled to complete by 04th Aug 2011 close of business. Check your speeds after that time and let us know if you require further investigation. :) Thanks Kavinda PM sent through with my service number H...
by KavindaS
Tue Aug 02, 2011 12:14 pm
Forum: ADSL connections
Topic: Plan change from ADSL to ADSL2+ hasn't effected speeds.
Replies: 29
Views: 1758

Re: Plan change from ADSL to ADSL2+ hasn't effected speeds.

Thanks Kavinda PM sent through with my service number Hi Spud, Thanks for the information. It seems to be you also having the same issue as the programming is still with the previous plan. I have created a separate ticket 4282741 and assigned to the relevant department to investigate and provide a ...
by KavindaS
Tue Aug 02, 2011 11:16 am
Forum: Mobile services
Topic: Global Roaming & Members Facilities
Replies: 6
Views: 1995

Re: Global Roaming & Members Facilities

Seems like there are currently two ways to enable Global Roaming. A. Manage->Mobile->Voicemail/Diversions: International Roaming checkbox B. Manage->Mobile->Global Roaming tab for scheduling start/stop. Should I use A to enable then B to schedule? Or does A activate now? Or will B work on it's own?...
by KavindaS
Tue Aug 02, 2011 10:07 am
Forum: ADSL connections
Topic: Plan change from ADSL to ADSL2+ hasn't effected speeds.
Replies: 29
Views: 1758

Re: Plan change from ADSL to ADSL2+ hasn't effected speeds.

Save starting a new thread but I have the exact same issue Changed from ADSL 1.5 to ADSL2+ the plan has become "active" however my speed is still at ADSL speed (~1.5mps.) Left my modem off all night and reconnected this morning but still the same speed. Hi Spud, I couldn't find your service details...
by KavindaS
Tue Aug 02, 2011 9:12 am
Forum: ADSL connections
Topic: Line sync speeds dropped from 8mbps to 2mbps /w plan change
Replies: 10
Views: 635

Re: Line sync speeds dropped from 8mbps to 2mbps /w plan cha

Hello, The line sync speed at the moment is 3.2mbps. Can you provide me more information on what this infrustructure change is? is it because i am still on a AAPT/powertel port and i should be on the telstra port now that i upgraded to the new plan? Please provide an eta on this change. Cheers. Jam...
by KavindaS
Mon Aug 01, 2011 3:49 pm
Forum: ADSL connections
Topic: cant login members facilities
Replies: 3
Views: 328

Re: cant login members facilities

kesh108 wrote:thanks, slightly retarded occasionally
However glad to hear it worked. :mrgreen:
by KavindaS
Mon Aug 01, 2011 8:57 am
Forum: ADSL connections
Topic: cant login members facilities
Replies: 3
Views: 328

Re: cant login members facilities

Hi I havent been able to login to member facilities for weeks now. Cleared cache, cookies etc, to no avail. Help please ys pete Hi Pete, I was able to login to your member facilities without any issues using the same login details. A separate email containing your login details has been sent to you...
by KavindaS
Sun Jul 31, 2011 4:25 pm
Forum: VOIP
Topic: Hacked VoIP calls to Libyan mobile
Replies: 16
Views: 2990

Re: Hacked VoIP calls to Libyan mobile

From 25th July 10:34am to 27th July 00:02 my Exetel VoIP account was used to make 36 international calls to 2 Libyan mobile phones for a total of $129.26. There are only 2 people living in the household and no-one made those calls. In fact since we have a PSTN line we hardly use the VoIP account an...
by KavindaS
Sat Jul 30, 2011 9:41 pm
Forum: Telephone issues
Topic: Can not make call in
Replies: 1
Views: 1306

Re: Can not make call in

Some days ago telephone just ONE ring then silence, I mean there's miss call. Many times happened in a day. I make a call-in by mobile phone same matter happens and appear "disconnecting" on screen. My ADSL2 sometime drop-out then back to normal specially when I make a call-in. I called support num...
by KavindaS
Sat Jul 30, 2011 9:14 pm
Forum: SMS via ADSL
Topic: Sending MMS via API?
Replies: 3
Views: 5544

Re: Sending MMS via API?

criten wrote:Thats a shame. I also wanted to send MMS via the API.

I found that smsglobal.com offer an MMS over HTTP gateway.
Unfortunately still we haven't developed such and our gateway can be used to send text messages only.