Search found 2529 matches

by KavindaS
Thu Oct 31, 2019 6:46 pm
Forum: Modem issues
Topic: Asus DSL-AC68U settings FTTN for NBN
Replies: 2
Views: 22845

Re: Asus DSL-AC68U settings FTTN for NBN

Thank you for sharing this valuable information :)
by KavindaS
Thu Oct 31, 2019 5:59 pm
Forum: ADSL connections
Topic: No internet for the last 10 days
Replies: 1
Views: 127

Re: No internet for the last 10 days

My connection number is 0280658228 and customer # is 357900 A fault has been logged with Exetel but I haven't heard anything in the last 24 hours.... Thanks Mark Supplier confirms the ADSL copper line is removed since NBN is serviceable in your location. Our sales department has tried to contact yo...
by KavindaS
Thu Oct 31, 2019 2:13 pm
Forum: Telephone issues
Topic: VOIP voicemail menu not responding to button inputs
Replies: 7
Views: 161

Re: VOIP voicemail menu not responding to button inputs

KavindaS we have sent you private messages on Mon 28th Oct and again this morning 31st Oct, can you see them? Messages seems to have moved in to a different folder and it was not visible to me. However, I have found the service and other tickets. I will further check this and reply to you via the e...
by KavindaS
Wed Oct 30, 2019 4:38 pm
Forum: Other
Topic: Plagued by junk TCP SYNs
Replies: 2
Views: 70

Re: Plagued by junk TCP SYNs

Hi, I'm running stretch on a Pi 3B+ with a ZTE H268A router. I'm getting heap of TCP SYNs from maybe 20 IPv4 addresses. My SYN,ACK response is apparently ignored and the Pi does try retransmission which is making things worse. This Pi is running a web server so I do need port forwarding on the rout...
by KavindaS
Wed Oct 30, 2019 4:23 pm
Forum: NBN and other Fibre Services
Topic: NSW Chatswood NBN down since 10:30 - all 4 green light on NBN modem
Replies: 4
Views: 134

Re: NSW Chatswood NBN down since 10:30 - all 4 green light on NBN modem

kkfat wrote:
Mon Oct 28, 2019 11:59 pm
All good now, but, again, why this time of the day???...... why this time of the day???

:)
Unfortunately, the supplier network went down at that time of the day and it was unplanned.
by KavindaS
Tue Oct 29, 2019 10:44 pm
Forum: NBN and other Fibre Services
Topic: No NBN service Parramatta 2150
Replies: 2
Views: 96

Re: No NBN service Parramatta 2150

Sangel69 wrote:
Tue Oct 29, 2019 5:11 pm
Hi,

I have been unable to connect to the internet today. The ZTE modem only has 3 green leds active for Power, Broadband and WLAN.
Have turned off the modem a few times and still no luck.
If the service still not working, Please PM me your service number or the customer id.
by KavindaS
Tue Oct 29, 2019 10:37 pm
Forum: ADSL connections
Topic: ADSL2 Upgrade to Fibre
Replies: 4
Views: 133

Re: ADSL2 Upgrade to Fibre

Mick.G wrote:
Tue Oct 29, 2019 2:23 pm
Hello.
My residence is know ready for the NBN upgrade , What would be my next step ? do i just order a NBN package and wait for conformation ?
Ready To Connect nbn.png
You can apply online through our web site or contact the sales department between 8.30am to 8.00pm AEDT.
by KavindaS
Tue Oct 29, 2019 1:51 pm
Forum: Archived threads
Topic: Emergency Maintenance work - Fibre - NSW
Replies: 3
Views: 249

Re: Emergency Maintenance work - Fibre - NSW

Event Notification Start Date & Time : 30/10/2019 00:00:00 AEDT. Finish Date & Time : 30/10/2019 02:00:00 AEDT. Duration : 2 hours Work Description : Our Network Engineers will be performing a network maintenance during this outage window. Impact : During the maintenance window above, Optus-NBN cust...
by KavindaS
Mon Oct 28, 2019 11:46 pm
Forum: Archived threads
Topic: Emergency Maintenance work - Fibre - NSW
Replies: 3
Views: 249

Re: Emergency Maintenance work - Fibre - NSW

Update
---------

Scheduled work has been postponed until further notice.
by KavindaS
Mon Oct 28, 2019 11:34 pm
Forum: Archived threads
Topic: Emergency Maintenance work - Fibre - NSW
Replies: 3
Views: 249

Emergency Maintenance work - Fibre - NSW

Event Notification Start Date & Time : 29/10/2019 00:00:00 AEDT. Finish Date & Time : 29/10/2019 02:00:00 AEDT. Duration : 2 hours Work Description : Our Network Engineers will be performing a network maintenance during this outage window. Impact : During the maintenance window above, Optus-NBN cust...
by KavindaS
Mon Oct 28, 2019 11:08 pm
Forum: NBN and other Fibre Services
Topic: NSW Killara NBN HFC down since 22:22
Replies: 2
Views: 76

Re: NSW Killara NBN HFC down since 22:22

Yummy wrote:
Mon Oct 28, 2019 10:41 pm
The internet service is down at the moment. The NBN box had all 4 green lights on.
Please refer the URL viewtopic.php?f=296&t=45161 for the updates, as we have identified an unplanned outage.
by KavindaS
Mon Oct 28, 2019 11:07 pm
Forum: NBN and other Fibre Services
Topic: NSW Chatswood NBN down since 10:30 - all 4 green light on NBN modem
Replies: 4
Views: 134

Re: NSW Chatswood NBN down since 10:30 - all 4 green light on NBN modem

NSW Chatswood NBN down since 10:30 - all 4 green light on NBN modem, after power cycle, still having all four green lights, and ZTE router having all green too. I am posting this with the NBN connection. can access Exetel, but nothing else, not even google.com Please refer the URL https://forum.exe...
by KavindaS
Fri Oct 25, 2019 9:42 pm
Forum: Invoicing & billing
Topic: pay live option
Replies: 5
Views: 150

Re: pay live option

Why not just pay via direct debit each month? Because that doesn't work also. Can you confirm a ticket reference number here or provide the service number details via a PM, and I will check with the accounts receivable department ? PM received and thanks. I got the accounts receivable team to email...
by KavindaS
Thu Oct 24, 2019 2:41 pm
Forum: Invoicing & billing
Topic: pay live option
Replies: 5
Views: 150

Re: pay live option

Mick.G wrote:
Thu Oct 24, 2019 11:54 am
James wrote:
Thu Oct 24, 2019 10:49 am
Why not just pay via direct debit each month?
Because that doesn't work also.
Can you confirm a ticket reference number here or provide the service number details via a PM, and I will check with the accounts receivable department ?
by KavindaS
Wed Oct 23, 2019 1:23 pm
Forum: Email issues
Topic: Outlook 2019
Replies: 52
Views: 1041

Re: Outlook 2019

I am experiencing the same issue with Outlook 2019 on Windows 10 and my Exemail accounts - has there been any progress made on resolving this issue? I can access them ok on my iPhone and iPad as well as my old PC running an earlier version of Outlook It seems there's some incompatibility with the E...