Hi Alec,
Could you please PM me the relevant mobile number ?
Search found 197 matches
- Fri Nov 20, 2015 10:05 pm
- Forum: Mobile services
- Topic: Cannot txt after port
- Replies: 3
- Views: 2274
- Sat Nov 14, 2015 11:16 pm
- Forum: Modem issues
- Topic: NetComm N600 No NBN Connection (NB16WV-02)
- Replies: 14
- Views: 7192
Re: NetComm N600 No NBN Connection
Hi Wadd,
Please email your service number to 'residentialsupport@exetel.com.au' for further investigation.
Cheers!
Please email your service number to 'residentialsupport@exetel.com.au' for further investigation.
Cheers!
- Mon Sep 14, 2015 10:43 pm
- Forum: Telephone issues
- Topic: My Optus wireline number is not listed
- Replies: 5
- Views: 4874
Re: My Optus wireline number is not listed
Post by aussierod on Mon Sep 14, 2015 6:18 pm Hello, we're currently not listed either. I have turned off 'unlisted number' in the control panel Please have us listed in the Whitepages also. Thank you. I have sent you an e-mail requesting some details. Please respond for us to proceed the listening...
- Mon Sep 07, 2015 11:23 pm
- Forum: ADSL connections
- Topic: Very slow speeds at glenfield park ( Wagga Wagga)
- Replies: 14
- Views: 4576
Re: Very slow speeds at glenfield park ( Wagga Wagga)
Hi lancey,
For further investigation, please reply to your ticket with the requested information.
For further investigation, please reply to your ticket with the requested information.
- Fri Sep 04, 2015 11:01 pm
- Forum: Customer reviews
- Topic: Strange Billing on mobile plan
- Replies: 10
- Views: 5185
Re: Strange Billing on mobile plan
Re: Strange Billing on mobile plan Post by jumpslashtechnique on Fri Sep 04, 2015 9:21 pm Exetel are claiming that in the month of August I used only 8 bytes of free social media access. Clearly this is a ridiculous assertion. They are billing me for excess usage. I am leaving exetel for TPG. Pleas...
- Sun Aug 30, 2015 9:55 pm
- Forum: ADSL connections
- Topic: Very slow download speed Hurstville Exchange
- Replies: 4
- Views: 1624
Re: Very slow download speed Hurstville Exchange
I had also experienced very slow download speeds at the Hurstville exchange and now I am experiencing connectivity issues. Haven't been able to connect to the internet for the last 2 days! Hi Rob, As per the conversation you had with one of our engineers this evening, we have applied a stability pr...
- Mon Aug 17, 2015 11:43 pm
- Forum: ADSL connections
- Topic: lower than expected sync
- Replies: 1
- Views: 1136
Re: lower than expected sync
Hi damiond,
I have created a helpdesk ticket and sent you a email contaning some troublshooting.
Please reply to us with the requested information. (Your ticket ID: 9370093)
Cheers!
I have created a helpdesk ticket and sent you a email contaning some troublshooting.
Please reply to us with the requested information. (Your ticket ID: 9370093)
Cheers!
- Sun Aug 09, 2015 10:22 pm
- Forum: ADSL connections
- Topic: ADSL 4035 - Terrible Unusable speeds
- Replies: 1
- Views: 1123
Re: ADSL 4035 - Terrible Unusable speeds
Hi hessels92 ,
I have created a helpdesk ticket and sent you an email
Please reply to us with the requested information. (Your ticket ID: 9345264)
I have created a helpdesk ticket and sent you an email

Please reply to us with the requested information. (Your ticket ID: 9345264)
- Sun Aug 09, 2015 4:37 pm
- Forum: ADSL connections
- Topic: Changing Wholesaler
- Replies: 9
- Views: 3596
Re: Changing Wholesaler
by sato74 on Sun Aug 09, 2015 11:45 am Sorry to Hi-jack this thread JJDisco I am currently in the same position as you wanting to change to the Telstra network. When I first signed up to Exetel I had to have a Telstra number which I did but now I know I'm on the Optus network because of the lack in...
- Tue Jul 21, 2015 10:54 pm
- Forum: Mobile services
- Topic: Pro-rata when porting mobile away from exetel?
- Replies: 6
- Views: 3310
Re: Pro-rata when porting mobile away from exetel?
Hi wingchun,
Could you please PM/Inbox us your service number/ customer ID to further check.
Could you please PM/Inbox us your service number/ customer ID to further check.
- Mon Jun 22, 2015 10:35 pm
- Forum: Customer reviews
- Topic: So much for loyalty. $70 to $108 p/m increase
- Replies: 22
- Views: 10958
Re: So much for loyalty. $70 to $108 p/m increase
by coconutdog on Mon Jun 22, 2015 9:23 pm I got the same email. What's the go? The Cheap Broadband Plans High Speed ADSL - Exetel page says that unlimited ADSL is $59/month but you are trying to slug me $83/month + phone lne rental as a long term subscriber to Exetel. That doesn't seem like good va...
- Sun Jun 14, 2015 11:16 pm
- Forum: ADSL connections
- Topic: telstra and exetel. WHAT IS GOING ON!
- Replies: 1
- Views: 1141
Re: telstra and exetel. WHAT IS GOING ON!
Hi steveo4000,
I have created a helpdesk ticket and sent you an email containing some troubleshooting.
Please reply us with the requested information. (Your ticket ID: 9181799 )
Cheers!
I have created a helpdesk ticket and sent you an email containing some troubleshooting.
Please reply us with the requested information. (Your ticket ID: 9181799 )
Cheers!
- Fri Jun 12, 2015 10:57 pm
- Forum: NBN and other Fibre Services
- Topic: NBN drops every 3-5 mimutes
- Replies: 1
- Views: 1360
Re: NBN drops every 3-5 mimutes
Hi ndoan,
Could you please PM your service number to further check .
Cheers!
Could you please PM your service number to further check .
Cheers!
- Sat May 16, 2015 4:53 pm
- Forum: Invoicing & billing
- Topic: Changed to new plan without authorization
- Replies: 1
- Views: 2584
Re: Changed to new plan without authorization
Hi ecjohnston13,
I have escalated your query to our sales department. Someone will be in touch with you soon.
Apologies for the inconvenience caused.
I have escalated your query to our sales department. Someone will be in touch with you soon.
Apologies for the inconvenience caused.
- Fri May 01, 2015 9:59 pm
- Forum: Archived threads
- Topic: Unplanned ADSL outage -Veresdale, QLD - In Progress
- Replies: 3
- Views: 662
Unplanned ADSL outage -Veresdale, QLD - In Progress
Event Notification Location Affected : Veresdale, QLD Event Start Time: 01/05/2015 17:16 AEST Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause: Under investigations Number of Services Impacted: Unknown ETR: Our...