Search found 197 matches
- Thu Aug 02, 2012 12:01 pm
- Forum: ADSL connections
- Topic: Suddenly very slow ADSL2
- Replies: 33
- Views: 6102
Re: Suddenly very slow ADSL2
I have turned off all appliances & lights to minimise possible RF sources. The download test results remain unchanged at approx 600kbps. I am getting this result 24x7. I know this result is indicative of performance because the same testers previsouly reported 5+Mbps, and from a user perspective be...
- Sat Jun 30, 2012 4:22 pm
- Forum: Telephone issues
- Topic: Home Phone SMS
- Replies: 1
- Views: 1910
Re: Home Phone SMS
I have a new home phone which can send and recieve SMSs. Can this feature actually be used on Exetel (Optus) home phone service? I also have Exetel voip, can this feature be used using this service? Hi GeoffMc, Please note that there is no feature to send SMSs through your home phone line. You coul...
- Wed Jun 27, 2012 9:12 am
- Forum: Telephone issues
- Topic: line noise
- Replies: 6
- Views: 3116
Re: line noise
It is a pleasure to help you. 

- Thu Jun 21, 2012 10:10 am
- Forum: Telephone issues
- Topic: line noise
- Replies: 6
- Views: 3116
Re: line noise
Hi roby,
As per the conversation, we have escalated your issue to our wholesale supplier.
We will inform you with further information once we receive an update from the supplier.
As per the conversation, we have escalated your issue to our wholesale supplier.
We will inform you with further information once we receive an update from the supplier.

- Wed Jun 06, 2012 11:33 am
- Forum: Archived threads
- Topic: Memebr's facility not available
- Replies: 1
- Views: 1067
Re: Memebr's facility not available
Update
This has been resolved.
This has been resolved.
- Wed Jun 06, 2012 11:23 am
- Forum: Archived threads
- Topic: Memebr's facility not available
- Replies: 1
- Views: 1067
Memebr's facility not available
Event
Exetel Members area not allowing logins. The cause is under investigation. Estimated restoration time is 1 hour
Impact
Customers will be unable to access the members area.
Exetel Members area not allowing logins. The cause is under investigation. Estimated restoration time is 1 hour
Impact
Customers will be unable to access the members area.
- Sat Jun 02, 2012 4:36 pm
- Forum: Archived threads
- Topic: Unplanned outage in MONTROSE VIC-ETR 01/06/2012 COB
- Replies: 1
- Views: 563
Re: Unplanned outage in MONTROSE VIC-ETR 01/06/2012 COB
Update
This outage has been resolved now.
This outage has been resolved now.
- Tue May 29, 2012 10:11 pm
- Forum: Archived threads
- Topic: Unplanned outage - Telstra - ADSL services -ETR 30/05
- Replies: 2
- Views: 929
Re: Unplanned outage - Telstra - ADSL services -ETR 30/05
Update
This outage has not been resolved yet.
ETR
30/05/2012 Close of business
This outage has not been resolved yet.
ETR
30/05/2012 Close of business
- Sat May 19, 2012 8:49 pm
- Forum: Member facilities & usage meter
- Topic: Usage XML specification
- Replies: 16
- Views: 6013
Re: Usage XML specification
Hi Kevin,I'm interested in that info as well - is it possible to post a few clues here or email me the info as well?
I have emailed you the details

- Sat May 12, 2012 10:48 am
- Forum: Archived threads
- Topic: Unplanned outage - Telstra - ADSL services -No ETR
- Replies: 4
- Views: 1506
Re: Unplanned outage - Telstra - ADSL services
Update
The outage has now been restored.
The outage has now been restored.
- Fri May 11, 2012 6:46 pm
- Forum: Archived threads
- Topic: Unplanned outage - Telstra - ADSL services -No ETR
- Replies: 4
- Views: 1506
Re: Unplanned outage - Telstra - ADSL services -No ETR
Update
This outage is due to a hardware failure and our wholesale supplier is currently working on it.
No ETR at this stage.
This outage is due to a hardware failure and our wholesale supplier is currently working on it.
No ETR at this stage.
- Tue Mar 06, 2012 9:13 pm
- Forum: ADSL connections
- Topic: Unplanned outage in WA - Optus ADSL2
- Replies: 31
- Views: 4655
Re: Unplanned outage in WA - Optus ADSL2
Hi,jmcuts wrote:well its happened yet again, surprise surprise.
ticket 4925155
I have replied to your ticket, please check the service and reply to the same email if you have any issues.

- Thu Dec 15, 2011 9:27 am
- Forum: Archived threads
- Topic: Unplanned Outage - Telstra -QLD - ADSL 13 Dec
- Replies: 3
- Views: 981
Re: Unplanned Outage - Telstra -QLD - ADSL 13 Dec
Hi All,
Please be informed that this outage has been resolved now.
Regards.
Please be informed that this outage has been resolved now.
Regards.
- Wed Dec 07, 2011 1:06 pm
- Forum: Other
- Topic: Unplanned Outage Optus -QLD - ADSL/PSTN 07 Dec 11 10.31EST
- Replies: 4
- Views: 2999
Unplanned Outage Optus -QLD - ADSL/PSTN 07 Dec 11 10.31EST
Event
There is an unplanned outage of Optus QLD - ADSL/Telephony
Impact
Some services connected to QLD - Mackay - may experience a temporary disruption to their ADSL/Telephony service.
Current Status
There is no ETR at the moment. Optus Engineers are still investigating the issue.
There is an unplanned outage of Optus QLD - ADSL/Telephony
Impact
Some services connected to QLD - Mackay - may experience a temporary disruption to their ADSL/Telephony service.
Current Status
There is no ETR at the moment. Optus Engineers are still investigating the issue.
- Mon Nov 28, 2011 5:45 pm
- Forum: Mobile services
- Topic: No HSPA/GSM or SMS on mobile service
- Replies: 4
- Views: 1502
Re: No HSPA/GSM or SMS on mobile service
Hi Geoff,
This issue has been fixed now
Could you please check and confirm the service.
We do apologies for the delay and inconvenience caused to you.
This issue has been fixed now

Could you please check and confirm the service.
We do apologies for the delay and inconvenience caused to you.