Update
Supplier is still investigating the root cause.
Apologies for any inconvenience caused.
Search found 197 matches
- Wed Nov 15, 2017 12:12 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage -Multiple Suburbs, WA
- Replies: 2
- Views: 991
- Wed Nov 15, 2017 9:55 am
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage -Multiple Suburbs, WA
- Replies: 2
- Views: 991
Unplanned ADSL Network Outage -Multiple Suburbs, WA
Event Notification Location Affected: Multiple Suburbs, WA Event Start : 14-11-2017 Products Impacted: ADSL Additional Information: Some customers in the above mentioned area may experience connectivity issues. Root cause : Still investigating Exetel apologies for any inconvenience this may have ca...
- Sat Nov 11, 2017 5:47 pm
- Forum: Archived threads
- Topic: Possible Fibre Network Outage - AVELEY, WA - In progress
- Replies: 11
- Views: 2276
Re: Possible Fibre Network Outage - AVELEY, WA - In progress
Update
Outage is still ongoing.
ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
- Sat Nov 11, 2017 5:00 pm
- Forum: Modem issues
- Topic: WPA2 security issue affects virtually "all" WiFi modems
- Replies: 5
- Views: 3070
Re: WPA2 security issue affects virtually "all" WiFi modems
We will check with the modem vendor and provide you an update.Franpa wrote:Any news on a fix for the security issue? Also, what is the latest firmware version for the modem? V1.0.1_ETL.1T2 is what my modem is currently using.
- Thu Nov 09, 2017 5:41 pm
- Forum: Archived threads
- Topic: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
- Replies: 19
- Views: 4035
Re: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
Update,
Outage is still ongoing.
Most of the services are online after the temporary fix.
ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
Most of the services are online after the temporary fix.
ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
- Thu Nov 09, 2017 4:04 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - National
- Replies: 14
- Views: 3725
Re: Unplanned ADSL Network Outage - National
Update
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
- Thu Nov 09, 2017 3:47 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage -WOONGARRA QLD - In progress
- Replies: 1
- Views: 720
Re: Unplanned ADSL Network Outage -WOONGARRA QLD - In progre
Update
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
- Wed Nov 08, 2017 1:08 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage -WOONGARRA QLD - In progress
- Replies: 1
- Views: 720
Unplanned ADSL Network Outage -WOONGARRA QLD - In progress
Location Affected: WOONGARRA - QLD Event Start : 08-11-2017 Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause : Still investigating Estimated Resolution : No Estimated Time of Resolution Once the outage has been...
- Wed Nov 08, 2017 12:13 pm
- Forum: Archived threads
- Topic: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
- Replies: 19
- Views: 4035
Re: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
Update,
Outage is still ongoing.
Most of the services are online after the temporary fix.
ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
Most of the services are online after the temporary fix.
ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
- Mon Nov 06, 2017 2:44 pm
- Forum: Archived threads
- Topic: Unplanned ADSL/PSTN Network Outage- Kaleen-ACT - In progress
- Replies: 5
- Views: 1290
Re: Unplanned ADSL/PSTN Network Outage- Kaleen-ACT - In prog
Update:
Outage is still ongoing.
ETR (Estimated time of resolution): 06/11/2017 close of business.
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
ETR (Estimated time of resolution): 06/11/2017 close of business.
Exetel apologizes for any inconvenience this may have caused.
- Mon Nov 06, 2017 2:37 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - National
- Replies: 14
- Views: 3725
Re: Unplanned ADSL Network Outage - National
Update:
Outage is still ongoing.
ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
- Mon Nov 06, 2017 2:32 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - Caloundra, QLD
- Replies: 4
- Views: 1168
Re: Unplanned ADSL Network Outage - Caloundra, QLD
Update
This outage has been restored.
Please reboot your modems/routers.
Exetel apologizes for any inconvenience caused.
This outage has been restored.
Please reboot your modems/routers.
Exetel apologizes for any inconvenience caused.
- Mon Nov 06, 2017 12:42 pm
- Forum: Archived threads
- Topic: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
- Replies: 19
- Views: 4035
Re: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
Update:
Outage is still ongoing.
Most of the services are online after the temporary fix.
ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing.
Most of the services are online after the temporary fix.
ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
- Fri Nov 03, 2017 5:15 pm
- Forum: Archived threads
- Topic: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
- Replies: 19
- Views: 4035
Re: Unplanned Fibre Network Outage - Multiple Suburbs, NSW
Update
A temporary fix has been applied to minimize the number of impacted services.
Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
A temporary fix has been applied to minimize the number of impacted services.
Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
- Mon Oct 30, 2017 6:14 pm
- Forum: Archived threads
- Topic: Unplanned Fiber Network Outage - Multiple suburbs , NSW
- Replies: 3
- Views: 1114
Re: Unplanned Fiber Network Outage - Multiple suburbs , NSW
Update
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.