Update:
Outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for any inconvenience this may have caused.
Search found 197 matches
- Fri Oct 20, 2017 10:32 am
- Forum: Archived threads
- Topic: Unplanned Fibre Network Outage - Multiple Suburbs, QLD
- Replies: 2
- Views: 1046
- Fri Oct 20, 2017 10:21 am
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - Rowville - VIC - In progress
- Replies: 2
- Views: 923
Re: Unplanned ADSL Network Outage - Rowville - VIC - In prog
Update:
Outage has been successfully restored.
Root cause : Hardware failure in DSLAM
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for any inconvenience this may have caused.
Outage has been successfully restored.
Root cause : Hardware failure in DSLAM
Kindly power cycle your modem/ router and test the service.
Exetel apologizes for any inconvenience this may have caused.
- Wed Oct 04, 2017 4:14 pm
- Forum: Archived threads
- Topic: Planned Fibre Network Outage - Redbank Plains, Qld
- Replies: 1
- Views: 747
Re: Planned Fibre Network Outage - Redbank Plains, Qld
Update:
Maintenance was successfully carried out during the scheduled time.
Maintenance was successfully carried out during the scheduled time.
- Wed Oct 04, 2017 4:09 pm
- Forum: Archived threads
- Topic: Unplanned ADSL/PSTN Network Outage - Multiple Suburbs, NSW
- Replies: 1
- Views: 843
Re: Unplanned ADSL/PSTN Network Outage - Multiple Suburbs,
Update
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
Our supplier advises that the outage has been successfully restored.
Kindly power cycle your modem/ router and test the service.
Apologies for any inconvenience caused.
- Tue Oct 03, 2017 6:22 pm
- Forum: Archived threads
- Topic: Unplanned ADSL/PSTN Network Outage - Multiple Suburbs, NSW
- Replies: 1
- Views: 843
Unplanned ADSL/PSTN Network Outage - Multiple Suburbs, NSW
Locations Affected: SMITHFIELD NSW / WAKELEY NSW / WETHERILL PARK - NSW Event Start : 03/10/2017 around 15:13:AEST Products Impacted: ADSL/PSTN Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause : Still investigating Estimated Resolution...
- Mon Oct 02, 2017 2:40 pm
- Forum: Archived threads
- Topic: Planned Fibre Network Outage - Redbank Plains, Qld
- Replies: 1
- Views: 747
Planned Fibre Network Outage - Redbank Plains, Qld
Event Notification, Location Affected: Redbank Plains, Qld Event Schedule : 03/10/2017 between 09.00 - 16.30 Products Impacted: Fibre Additional Information: There will be planned maintenance in the Fernbrooke estate. This will affect services for some residents on the following streets: Daryl Reinh...
- Thu Sep 14, 2017 2:12 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - Multiple Suburbs, VIC
- Replies: 1
- Views: 902
Unplanned ADSL Network Outage - Multiple Suburbs, VIC
Event Notification Locations Affected: Multiple Suburbs , VIC Event Start : 13-09-2017 Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause : Still being investigated Estimated Resolution : We are unable to provide ...
- Sat Aug 12, 2017 12:59 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - Parklea, NSW - In Progress
- Replies: 106
- Views: 28837
Re: Unplanned ADSL Network Outage - Parklea, NSW - In Progre
Outage is still ongoing.
ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
- Sat Aug 12, 2017 12:58 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - BELLA VISTA, NSW
- Replies: 104
- Views: 26690
Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW
Update
Outage is still ongoing. However, some services seem to be online.
ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing. However, some services seem to be online.
ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.
Exetel apologizes for any inconvenience this may have caused.
- Thu Aug 10, 2017 6:28 pm
- Forum: Archived threads
- Topic: Unplanned Fiber Network Outage - Multiple Suburbs - QLD
- Replies: 1
- Views: 1147
Re: Unplanned Fiber Network Outage - Multiple Suburbs - QLD
Update
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.
- Wed Aug 09, 2017 1:32 pm
- Forum: Mobile services
- Topic: Ordered nano sim 9 days ago
- Replies: 6
- Views: 2980
Re: Ordered nano sim 9 days ago
Could you please PM me your mobile number ?ManUtdFans wrote:I ordered a nano sim for my new phone last Monday but no arrival yet.
- Wed Aug 09, 2017 11:31 am
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - Parklea, NSW - In Progress
- Replies: 106
- Views: 28837
Re: Unplanned ADSL Network Outage - Parklea, NSW - In Progre
Outage is still ongoing.
ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.
Exetel apologizes for any inconvenience this may have caused.
- Wed Aug 09, 2017 11:25 am
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - BELLA VISTA, NSW
- Replies: 104
- Views: 26690
Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW
Update
Outage is still ongoing. However, some services seem to be online.
ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.
Exetel apologizes for any inconvenience this may have caused.
Outage is still ongoing. However, some services seem to be online.
ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.
Exetel apologizes for any inconvenience this may have caused.
- Wed Aug 09, 2017 11:16 am
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - Multiple Suburbs - QLD
- Replies: 1
- Views: 1169
Re: Unplanned ADSL Network Outage - Multiple Suburbs - QLD
Update
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.
- Tue Aug 08, 2017 7:03 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Network Outage - BINNA BURRA, NSW
- Replies: 1
- Views: 1013
Re: Unplanned ADSL Network Outage - BINNA BURRA, NSW
Update
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.
Our supplier advises that the outage has been successfully restored.
Apologies for any inconvenience caused.
Kindly power cycle your modem/ router and test the service.