Search found 59 matches

by trk
Wed Sep 08, 2010 9:20 am
Forum: Products & services
Topic: SMS Pricing
Replies: 14
Views: 8696

Re: SMS Pricing

We are still looking at whether we can have a 'two tier' SMS service with 'premium' SMS to Telstra mobiles at 10 cents and the other Australian mobile carriers at 5 cents. This sounds really good, I'd love to see this roll around. Mainly for the selfish reason that 99% of my SMSs go to Extel (via V...
by trk
Thu Aug 26, 2010 3:10 pm
Forum: Improvement & suggestions
Topic: Exetel In A Small Business - Feedback
Replies: 2
Views: 1116

Exetel In A Small Business - Feedback

We decided to trial Exetel's mobile plans for our small business, and have since added Email2Fax, Fax2Email and VOIP. While we are only a small business with low usage, the service provided (especially in regards to VOIP - Chris S and Pasan M are standouts, and should have statues erected in their h...
by trk
Thu Aug 05, 2010 11:19 am
Forum: Fax via ADSL
Topic: Faxes busted again?
Replies: 4
Views: 5440

Re: Faxes busted again?

Just for anyone else having this issue, the reply to my support email was: We are currently experiencing a problem with the fax server. The issue has been escalated to the network engineers who are looking into the matter. Currently we have no ETA as to when this will be resolved however we are atte...
by trk
Wed Aug 04, 2010 3:07 pm
Forum: Fax via ADSL
Topic: Faxes busted again?
Replies: 4
Views: 5440

Re: Faxes busted again?

It is our fax DID that has the issue... you cant ring it as its 'congested'. Its just bad timing, given that our own fax server connected to our non-Exetel PSTN (which is set to redirect to our Exetel DID in times of trouble) had pooped itself, so our backup was missing when it was actually needed :...
by trk
Wed Aug 04, 2010 2:38 pm
Forum: Fax via ADSL
Topic: Faxes busted again?
Replies: 4
Views: 5440

Faxes busted again?

G'day, When I try to ring our fax number (or indeed, try to fax to it as our own fax server has once again s**t itself) I get a lovely lady telling me that calls to the area are 'temporarily congested'. Its been 'temporarily' congested all day :\ I dont want to sound like I'm having a sook, but it's...
by trk
Tue Aug 03, 2010 3:30 pm
Forum: SMS via ADSL
Topic: Android App to send SMS' via exetel webservice.
Replies: 15
Views: 11155

Re: Android App to send SMS' via exetel webservice.

Sounds good. Another option is 'intelliSMS' which works very well as a standalone program. Unfortunately its not on the Market yet, but the APK can be downloaded by asking 'Len' on the WP forums for it. Maybe this will encourage him to put intelliSMS on the market too. Options are a Good Thing(tm), ...
by trk
Mon Jun 28, 2010 10:18 am
Forum: SMS via ADSL
Topic: long SMS messages stuffing up
Replies: 6
Views: 3965

Re: long SMS messages stuffing up

I just tested it, and looks like this is fixed now.

PS - OP, you now owe me 30c :P When I hit $1, I'll cash out.
by trk
Mon Jun 28, 2010 10:15 am
Forum: Fax via ADSL
Topic: fax2email not working?
Replies: 14
Views: 7705

Re: fax2email not working?

Just wanted to confirm that YES, this is indeed working again as I've sent and received 3 or 4 faxes this morning.

Cheers.
by trk
Fri Jun 25, 2010 9:53 pm
Forum: Fax via ADSL
Topic: fax2email not working?
Replies: 14
Views: 7705

Re: fax2email not working?

I was just about to bump this myself, actually ^_^

Faxes dont appear to be working at the moment. number@fax.exemail.com.au doesnt send, or appear in the log anywhere :(
by trk
Tue Jun 08, 2010 10:37 pm
Forum: Anything else anyone wants to discuss
Topic: ADSL2 Off Peak Downloads
Replies: 51
Views: 8627

Re: ADSL2 Off Peak Downloads

Why did Exetel go away from the NF plans? Surely a defined off peak allowance with a charge for overuse is the best solution for all involved? The leechers pay their way, and the price set for the limit provided (hopefully) allows for a user to use their allowance without sending Exetel broke. Just...
by trk
Tue Jun 08, 2010 7:57 pm
Forum: Fax via ADSL
Topic: fax2email not working?
Replies: 14
Views: 7705

Re: fax2email not working?

Jolly good.

Like I said, for $1/month the value for money is fantastic as a backup line. It worked as intended just this afternoon actually :D

Its the added services like these that really make Exetel stand out, for me.
by trk
Tue Jun 08, 2010 7:53 pm
Forum: Anything else anyone wants to discuss
Topic: ADSL2 Off Peak Downloads
Replies: 51
Views: 8627

Re: ADSL2 Off Peak Downloads

Why did Exetel go away from the NF plans? Surely a defined off peak allowance with a charge for overuse is the best solution for all involved? The leechers pay their way, and the price set for the limit provided (hopefully) allows for a user to use their allowance without sending Exetel broke. Just ...
by trk
Mon Jun 07, 2010 12:59 pm
Forum: Fax via ADSL
Topic: fax2email not working?
Replies: 14
Views: 7705

Re: fax2email not working?

Hello William, We received the faxes sent Friday 4pm, via email on Saturday at 3am (ie: after I made this post). I can only assume it WASNT our email being the problem, as we received many emails between those two times from other parties but anythings possible. Basically I sent a few test faxes whi...
by trk
Fri Jun 04, 2010 7:22 pm
Forum: Fax via ADSL
Topic: fax2email not working?
Replies: 14
Views: 7705

Re: fax2email not working?

(fax 78253 was the last PDF if that helps track down where things went wrong, if they did at all)
by trk
Fri Jun 04, 2010 7:22 pm
Forum: Fax via ADSL
Topic: fax2email not working?
Replies: 14
Views: 7705

fax2email not working?

G'day,

Our FoIP number seems to accept faxes fine, but we dont get the notification email containing the fax. It worked at 04/06/2010 4:15pm but hasnt seemed to deliver anything since then.

Is it possible something needs a kick in the pants to start delivering email again?