Search found 95 matches

by Les
Fri Apr 17, 2009 11:16 am
Forum: Other
Topic: Download scheduling
Replies: 17
Views: 13319

Re: Download scheduling

For example, Windows automatic updating is under Settings, Control Panel, System, Automatic Updates The time selected on the Automatic Updates tab of System Properties only defines when the updates will be installed not when they are downloaded. You can control when Automatic Updates is allowed to ...
by Les
Wed Apr 15, 2009 2:41 pm
Forum: Products & services
Topic: Possible Change To Off Peak Period
Replies: 761
Views: 35498

Re: Possible Change To Off Peak Period

Hi, Whilst moving the spike from 12am to 2am would be beneficial to a number of users care must be taken to ensure that this change doesn't impact the probably larger number of users that use their Internet connections for Business Purposes during Business Hours for things like VOIP, VPN and Citrix/...
by Les
Wed Apr 08, 2009 9:07 am
Forum: Web site
Topic: Report Broken Links/Failed Web Functions Here
Replies: 485
Views: 64742

Re: Report Broken Links/Failed Web Functions Here

Shady, Given that changes to Mobile Plans don't take effect to End of Month the page https://www.exetel.com.au/members/mobile_modify_change_plan.php should have "Agreement: You can submit a plan change request at any time. The old plan for last month pro rata monthly fee still occurs." changed to "A...
by Les
Mon Apr 06, 2009 5:30 pm
Forum: Products & services
Topic: Mobile Offerings From Exetel
Replies: 79
Views: 11533

Re: Mobile Offerings From Exetel

I personally think the idea of billing per call rather than per minute is a great idea, and would redefine the market if implemented well. I personally wouldn't like to commit to a set amount for a set number of calls each month due to the variable nature of my and my familys mobile usage which is w...
by Les
Wed Apr 01, 2009 3:21 pm
Forum: Web site
Topic: Report Broken Links/Failed Web Functions Here
Replies: 485
Views: 64742

Re: Report Broken Links/Failed Web Functions Here

Shady, I did mention the inconsistencies in my original post hence my query. The following pages refer to the $300 security bond for new users in clause 17.1 http://www.exetel.com.au/mobile_terms_conditions.php http://www.exetel.com.au/business_mobile_terms_conditions.php and the following pages hav...
by Les
Wed Apr 01, 2009 12:35 pm
Forum: Web site
Topic: Report Broken Links/Failed Web Functions Here
Replies: 485
Views: 64742

Re: Report Broken Links/Failed Web Functions Here

Thanks.

The questions only arose becuase the Web pages were wrong.

I assume the web pages will will be updated.
by Les
Wed Apr 01, 2009 11:07 am
Forum: Web site
Topic: Report Broken Links/Failed Web Functions Here
Replies: 485
Views: 64742

Re: Report Broken Links/Failed Web Functions Here

Does this mean that the $300 bond applies if you pay by Direct Debit?
by Les
Wed Apr 01, 2009 10:44 am
Forum: Web site
Topic: Report Broken Links/Failed Web Functions Here
Replies: 485
Views: 64742

Re: Report Broken Links/Failed Web Functions Here

Hi, The ADSL 1 PAYU Order Page (https://www.exetel.com.au/order_payu/residential_online_form.php) needs to be updated with lower prices for pre-puchased data. Can you also confirm if the $300 bond still applies to Mobile Services for new customers? I have a couple of family members I'm trying to get...
by Les
Thu Dec 11, 2008 2:18 pm
Forum: VOIP
Topic: No VoIP
Replies: 5
Views: 413

Re: No VoIP

Hi, We are also experiencing problems with VOIP at the moment. We have over 10 VOIP lines from exetel which usually work flawlessly, but at the today staff have reported that when calling you get ring tone for a few seconds then busy tone. Calling the same numbers via PSTN from the same PABX has no ...
by Les
Fri Oct 10, 2008 11:43 am
Forum: VOIP
Topic: VOIP Down ?
Replies: 16
Views: 1095

Re: VOIP Down ?

Hi, We're also experiencing problems on our our Exetel VOIP services at multiple locations. All calls to landlines either fail to connect, get an optus message, drop out after 20 seconds or drop out after 2 minutes. Calls to mobiles seem OK. Les PS: I'll lodge a fault ticket. PPS: I have reset the d...
by Les
Thu Oct 09, 2008 12:02 pm
Forum: Improvement & suggestions
Topic: Wireline Pre-Selection Call Rates
Replies: 1
Views: 943

Wireline Pre-Selection Call Rates

Hi, Given that you haven't updated your Small Business Telephone Charges since September 16th 2007 is there any possibility Exetel would consider eliminating the 15c flagfall on STD, Mobile and International calls and slightly reducing the mobile rate? The reason I ask is that providers such a M2 Te...
by Les
Fri Sep 26, 2008 7:13 pm
Forum: VOIP
Topic: Telephone Conference Room From Exetel
Replies: 53
Views: 4328

Re: Telephone Conference Room From Exetel

Thiago,

I was calling from an Exetel VOIP services and tried calling both Sydney Numbers. The same phone has no problems sending DTMF when calling Extels Offices over the same VOIP services.

Les
by Les
Tue Sep 23, 2008 9:55 am
Forum: VOIP
Topic: Telephone Conference Room From Exetel
Replies: 53
Views: 4328

Re: Telephone Conference Room From Exetel

Hi, I registered a room via user facilities. I dialed the Sydney access number, and entered the room number (1001) followed by # key when prompted, but it just prompts again for the room number. After the 3rd attempt at entering the room number followed by the # key the call is terminated. I've also...
by Les
Thu Aug 21, 2008 3:33 pm
Forum: VOIP
Topic: VOIP User Guide
Replies: 5
Views: 598

Re: VOIP User Guide

Hi, I'm wanting to know how you can access these features via the keys on a standard handset. I would expect that you should be able to enable, disable, access and use most of these features via feature codes which can be keyed via the keys on a standard handset just like you can when accessing simi...
by Les
Thu Aug 21, 2008 9:38 am
Forum: VOIP
Topic: VOIP User Guide
Replies: 5
Views: 598

VOIP User Guide

Hi, Is there a VOIP User Guide that details how to enable, disable, access and use the following features of the VOIP services which are detailed on the VOIP Service inclusions page of the website. Call Hold Call Waiting Call Transfer Call Transfer with Conference 3 Way Call Conference Call Forward ...