Search found 153 matches

by flak
Wed Mar 18, 2009 11:51 am
Forum: Fauna & flora projects
Topic: Black Cockatoo Rescue Updates
Replies: 9
Views: 8449

Re: Black Cockatoo Rescue Project

Will this project be added to the Customer Donation page so customers can also contribute?

Also, I notice the species specific animal projects supported by Exetel are all for birds, Gouldian Finch, Regent Honey Eater and now the Black Cockatoo. Are you looking at non-bird projects.
by flak
Mon Mar 16, 2009 5:01 pm
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 100855

Re: Please Use This Thread To Advise Exetel Of Typos/Errors

On the Billing support page , in the FAQs under User Facilities it states: ADSL1 plans; To log into the ADSL Users Facilities (Secure Members Area) go to; https://www.exetel.com.au/members/index.php The service number is: your 10 digit telephone number The password is: <b>password</b> (lower case) I...
by flak
Tue Mar 10, 2009 10:55 am
Forum: Products & services
Topic: SMS Price Increase
Replies: 12
Views: 2385

Re: SMS Price Increase

There are rumblings by the mobile carriers that they are going to "plug the holes" that are currently used by the low cost SMS vendors to provide SMS at a fraction of the cost of the mobile carrier rates. This is likely to/may very well already have impacted on the reliability of the low cost 'grey...
by flak
Mon Mar 09, 2009 3:37 pm
Forum: VOIP
Topic: International Rates - $0.00
Replies: 8
Views: 481

Re: International Rates - $0.00

Jason L wrote:The "VOIP Price List" at http://www.exetel.com.au/voip_pricelist.php has been updated completely.
Thanks for that.
by flak
Wed Mar 04, 2009 4:34 pm
Forum: Improvement & suggestions
Topic: Idle Curiosity
Replies: 7
Views: 1440

Re: Idle Curiosity

I am wondering why it is that ALL ISPs - even Exetel - charge by download speed. This is generally only the case for products which resell the Telstra wholesaled ADSL1 product. The ISPs' offerings are driven by the wholesale offering. Unlimited (or line capacity limiting) download speeds could be a...
by flak
Wed Mar 04, 2009 10:51 am
Forum: VOIP
Topic: International Rates - $0.00
Replies: 8
Views: 481

Re: International Rates - $0.00

Thanks for the replies. It seems the rows have simply been deleted from the rate sheet. Does that mean the networks aren't supported by Exetel VOIP or do all Irish mobile providers except o2 and Vodafone fall into the Ireland - Mobile rate? Ireland-Mobile $0.82 Ireland-Mobile-O2 $0.49 Ireland-Mobile...
by flak
Tue Mar 03, 2009 4:03 pm
Forum: VOIP
Topic: International Rates - $0.00
Replies: 8
Views: 481

Re: International Rates - $0.00

Could someone from Exetel please clarify this?
by flak
Tue Mar 03, 2009 11:09 am
Forum: VOIP
Topic: International Rates - $0.00
Replies: 8
Views: 481

International Rates - $0.00

I'll be calling Irish mobiles a bit this month, and noticed that some of the rates are listed as $0.00. eg Ireland-Mobile-Meteor $0.00 Ireland-Mobile-Tesco $0.00 Does this mean these calls are untimed and zero cost (with no flagfall and $0.00/min), or does this mean these networks are not supported ...
by flak
Wed Feb 25, 2009 3:16 pm
Forum: Anything else anyone wants to discuss
Topic: Churn between Optus Naked Resellers
Replies: 2
Views: 788

Churn between Optus Naked Resellers

Just wondering if Exetel offers something similar to Internode with regards to churning to Exetel from another Optus Naked Reseller?

If not, is there any timeline for the process to be implemented?
by flak
Tue Feb 24, 2009 11:45 am
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 100855

Re: Please Use This Thread To Advise Exetel Of Typos/Errors

The Exetel Mobile Capped Plans page has the date 01/09/06 in the title.

<title>Exetel Pty Ltd - Exetel Mobile Capped Plans (1/9/06)</title>

The page then contains a different date:

Exetel Mobile Capped Plans (12/02/2009)
by flak
Fri Feb 13, 2009 3:50 pm
Forum: Products & services
Topic: Migration Of ADSL1 Customers To Optus ADSL2
Replies: 71
Views: 11848

Re: Migration Of ADSL1 Customers To Optus ADSL2

To gain the advantage of these much faster speeds you will need to transfer your telephone line rental from your current provider to Exetel. Exetel only charge $15.00 per month for telephone line rental which is much less than you are paying right now. Exetel will also bill you for your telephone c...
by flak
Mon Feb 02, 2009 4:56 pm
Forum: Member facilities & usage meter
Topic: Please Use This Thread To Advise Exetel Of Typos/Errors
Replies: 578
Views: 100855

Re: Please Use This Thread To Advise Exetel Of Typos/Errors

2 things... The HSPA Terms and Conditions list a $3 admin fee but this thread states that no stand-alone HSPA customers will be charged the $3. Also, for Business ADSL2+ plans , it states "All Exetel Business ADSL2 Plans have an initial contract period of 12 months. If for whatever reason, the servi...
by flak
Tue Jan 27, 2009 2:15 pm
Forum: Invoicing & billing
Topic: Automatically receive invoices via email
Replies: 32
Views: 4352

Re: Automatically receive invoices via email

raymond wrote:Auutomatically emailing PDF invoice can be done. We will add into December to do list. You should be able to receive from the first of January 2009.
Is there any update to this?
by flak
Tue Jan 27, 2009 10:50 am
Forum: Other
Topic: user quota <600Mb off peak
Replies: 3
Views: 702

Re: user quota <600Mb off peak

That was the "Fair Play" option and I believe it has been discontinued.

<edit> see here for discussion. </edit>
by flak
Fri Jan 16, 2009 9:33 am
Forum: Products & services
Topic: New Year Present (Limited)
Replies: 66
Views: 17842

Re: New Year Present (Limited)

Just wondering if iiNet DSLAMs were now in scope?