Search found 171 matches

by kushanw
Mon Nov 10, 2014 5:52 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - BULIMBA, QLD – In progres
Replies: 2
Views: 277

Unplanned ADSL outage - BULIMBA, QLD – In progres

Event Notification Location Affected: BULIMBA, QLD Event Start Time: 10-11-2014 14:20 AEST Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause: Still being investigated. Number of Services Impacted: Unknown ETR: O...
by kushanw
Mon Nov 10, 2014 1:52 pm
Forum: Archived threads
Topic: Unplanned ADSL & PSTN outage - KINCUMBER, NSW – In progress
Replies: 3
Views: 555

Re: Unplanned ADSL & PSTN outage - KINCUMBER, NSW – In progr

UPDATE

Our wholesale supplier advises that the outage is still ongoing.

ETR: 10/11/2014 on or before Close of business.

Exetel apologizes for any inconvenience this may have caused
by kushanw
Thu Nov 06, 2014 5:45 pm
Forum: Archived threads
Topic: Unplanned ADSL & PSTN outage - KINCUMBER, NSW – In progress
Replies: 3
Views: 380

Unplanned ADSL & PSTN outage - KINCUMBER, NSW – In progress

Event Notification Location Affected: KINCUMBER, NSW Event Start Time: 06/11/2014 13:19 AEST Products Impacted: ADSL & PSTN Additional Information: Most customers in the above mentioned area may experience no dial tone and/or ADSL connectivity issues. Root cause: Still being investigated. Number of...
by kushanw
Thu Nov 06, 2014 4:38 pm
Forum: Archived threads
Topic: Unplanned ADSL & PSTN outage - BENSVILLE, NSW – In progress
Replies: 1
Views: 227

Unplanned ADSL & PSTN outage - BENSVILLE, NSW – In progress

Event Notification Location Affected: BENSVILLE, NSW Event Start Time: 06/11/2014 14:30 AEST Products Impacted: ADSL & PSTN Additional Information: Most customers in the above mentioned area may experience no dial tone and/or ADSL connectivity issues. Root cause: Still being investigated. Number of...
by kushanw
Sat Oct 25, 2014 6:08 pm
Forum: Archived threads
Topic: Unplanned ADSL & PSTN outage - BLACKHEATH, NSW – In progress
Replies: 2
Views: 331

Unplanned ADSL & PSTN outage - BLACKHEATH, NSW – In progress

Event Notification Location Affected: BLACKHEATH, NSW Event Start Time: 24/10/2014 Products Impacted: ADSL & PSTN Additional Information: Most customers in the above mentioned area may experience no dial tone and ADSL connectivity issues. Root cause: Copper cable outage. Number of Services Impacted...
by kushanw
Sun Oct 19, 2014 10:20 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - INGLEBURN, NSW – In progress
Replies: 1
Views: 234

Unplanned ADSL outage - INGLEBURN, NSW – In progress

Event Notification Location Affected: INGLEBURN, NSW Event Start Time: 19/10/2014 20:03 AEST Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause: Still being investigated. Number of Services Impacted: Unknown ETR:...
by kushanw
Sat Oct 18, 2014 9:19 pm
Forum: Archived threads
Topic: Unplanned ADSL outage -QLD – In progress
Replies: 5
Views: 775

Re: Unplanned ADSL outage -QLD – Restored

UPDATE

Our wholesale supplier informs that the outage has been restored.

Exetel apologizes for any inconvenience this may have caused.
by kushanw
Sat Oct 18, 2014 3:30 pm
Forum: Archived threads
Topic: Unplanned ADSL outage -QLD – In progress
Replies: 5
Views: 775

Re: Unplanned ADSL outage -QLD – In progress

UPDATE Please be advised that this issue has returned and is currently being investigated by the supplier. - Most customers in the above mentioned area may experience slow throughput issues. - Our wholesale supplier is unable to provide us with an estimated time of resolution. Exetel apologizes for...
by kushanw
Thu Oct 16, 2014 10:59 pm
Forum: Archived threads
Topic: Unplanned PSTN outage - BLAKEHURST, NSW – Restored
Replies: 9
Views: 685

Unplanned PSTN outage - BLAKEHURST, NSW – Restored

Event Notification Location Affected: BLAKEHURST, NSW Event Start Time: 15/10/2014 Products Impacted: PSTN Additional Information: Some ​customers in the above mentioned area may experience no dial tone. Root Cause: Cable Outage. Number of Services Impacted: Unknown ETR: 20/10/2014 7:00PM Exetel ap...
by kushanw
Thu Oct 16, 2014 7:13 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage in JEPARIT, VIC- In Progres
Replies: 3
Views: 263

Re: Unplanned ADSL Outage in JEPARIT, VIC- Restored

UPDATE

Our wholesale supplier advises the outage is now RESTORED.

Exetel apologizes for the inconvenience this may have caused.
by kushanw
Wed Oct 01, 2014 9:30 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - PALMWOODS, QLD- Resolved
Replies: 1
Views: 330

Re: Unplanned ADSL Outage - PALMWOODS, QLD- In Progress

UPDATE

Our wholesale supplier informs that the outage has been restored.

Exetel apologizes for any inconvenience this may have caused.
by kushanw
Wed Oct 01, 2014 8:51 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - PALMWOODS, QLD- Resolved
Replies: 1
Views: 209

Re: Unplanned ADSL Outage - PALMWOODS, QLD- Restored

UPDATE

Our wholesale supplier informs that the outage has been restored.

Exetel apologizes for any inconvenience this may have caused.
by kushanw
Thu Sep 25, 2014 6:09 pm
Forum: Archived threads
Topic: Unplanned ADSL & PSTN outage - DEE WHY, NSW – Restored
Replies: 3
Views: 403

Unplanned ADSL & PSTN outage - DEE WHY, NSW – Restored

Event Notification Location Affected: DEE WHY, NSW Event Start Time: 25/09/2014 13:21:34 EST Products Impacted - ADSL & PSTN Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted - Unkn...
by kushanw
Sat Sep 06, 2014 6:44 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - NSW – In progress
Replies: 2
Views: 532

Re: Unplanned ADSL outage - NSW – Resolved

UPDATE

Our wholesale supplier advises that the outage is now restored. Kindly power cycle the modem and test the service.

Exetel apologizes for any inconvenience this may have caused.
by kushanw
Sun Aug 03, 2014 9:08 am
Forum: Archived threads
Topic: Unplanned ADSL outage - MOSS VALE , NSW – In progress
Replies: 8
Views: 658

Re: Unplanned ADSL outage - MOSS VALE , NSW – In progress

UPDATE

Our Supplier advises that the outage is still ongoing.

ETR: 05/08/2014 Close of Business.

Exetel apologizes for any inconvenience this may have caused.