Search found 171 matches

by kushanw
Wed Feb 26, 2014 10:31 pm
Forum: Archived threads
Topic: Unplanned PSTN outage - NSW,VIC,QLD,SA,WA – In progress
Replies: 2
Views: 339

Re: Unplanned PSTN outage - NSW,VIC,QLD,SA,WA – In progress

UPDATE

The outage is still on-going. Currently there's no ETR.

Exetel apologize for the inconvenience this may have caused.
by kushanw
Wed Feb 26, 2014 10:21 pm
Forum: Archived threads
Topic: Unplanned PSTN outage - WARNERS BAY, NSW – In progress
Replies: 11
Views: 1195

Re: Unplanned PSTN outage - WARNERS BAY, NSW – In progress

UPDATE

ETR : 27/02/2014 Close of Business

Exetel apologizes for the inconvenience this may have caused.
by kushanw
Wed Feb 26, 2014 9:40 pm
Forum: Archived threads
Topic: Unplanned ADSL & Telephony outage - Ashtonfield, NSW
Replies: 1
Views: 541

Unplanned ADSL & Telephony outage - Ashtonfield, NSW

Event Notification Location Affected: Ashtonfield, NSW Event Start Time: 25-02-2014 19:28 EST Products Impacted - ADSL & PSTN Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted - Unk...
by kushanw
Mon Feb 24, 2014 6:48 pm
Forum: ADSL connections
Topic: Slow internet Sth Coast NSW
Replies: 4
Views: 34774

Re: Slow internet Sth Coast NSW

LindaB wrote:Tests completed after rebuild with no improvement, email sent.
Hi Linda,
I have replied to your email via Ticket ID: 7618088. Kindly go through the email and send us your response.
by kushanw
Fri Feb 21, 2014 11:08 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - Cranbourne North, VIC – In progress
Replies: 4
Views: 565

Unplanned ADSL outage - Cranbourne North, VIC – In progress

Event Notification Location Affected: Cranbourne North, VIC Event Start Time: 21-02-2014 20:15 AEST Products Impacted - ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted - Unkn...
by kushanw
Fri Feb 21, 2014 9:44 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - Bayview Heights, QLD – In progress
Replies: 4
Views: 780

Unplanned ADSL outage - Bayview Heights, QLD – In progress

Event Notification Location Affected: Bayview Heights, QLD Event Start Time: 20-02-2014 16:33 AEST Products Impacted - ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted - Unkno...
by kushanw
Fri Feb 21, 2014 9:27 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - COOMERA - QLD - Restored
Replies: 1
Views: 330

Re: Unplanned ADSL outage - COOMERA - QLD - Restored

UPDATE

Our wholesale supplier advises that this outage is now restored.

Root cause:not available

Exetel apologizes for any inconvenience this may have caused.
by kushanw
Wed Jan 08, 2014 1:45 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - Wellard, WA – In progress
Replies: 5
Views: 504

Unplanned ADSL outage - Wellard, WA – In progress

UPDATE

Our wholesale supplier advises that the outage is still ongoing and is being investigated. There is no ETR as of yet.

Exetel apologizes for any inconvenience this may have caused.
by kushanw
Wed Jan 08, 2014 9:31 am
Forum: Archived threads
Topic: Unplanned ADSL & Telephony outage - Coochiemudlo Island, QLD
Replies: 1
Views: 236

Unplanned ADSL & Telephony outage - Coochiemudlo Island, QLD

Event Notification Location Affected: Coochiemudlo Island, QLD (VICTORIA POINT Exchange) Event Start Time: 07/01/2014 08:59 EST Products Impacted - ADSL & PSTN Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated....
by kushanw
Tue Dec 17, 2013 7:46 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - MOOREBANK, NSW – Restored
Replies: 3
Views: 337

Unplanned ADSL outage - MOOREBANK, NSW – Restored

Event Notification Location Affected : MOOREBANK, NSW Event Start Time : 17-12-2013 01:37 Products Impacted - ADSL Additional Information : Most customers in the above mentioned area may experience connectivity issues. Root cause is a hardware failure. Number of Services Impacted - Unknown ETR : 20...
by kushanw
Fri Dec 06, 2013 9:14 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - CRAIGIEBURN, VIC – In progress
Replies: 7
Views: 1023

Unplanned ADSL outage - CRAIGIEBURN, VIC – RESTORED

UPDATE

Our wholesale supplier advises that the outage is restored.

Root cause: Not Available

Exetel apologizes for the inconvenience this may have caused.
by kushanw
Tue Dec 03, 2013 9:22 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - WARILLA, NSW – Restored
Replies: 5
Views: 740

Re: Unplanned ADSL outage - WARILLA, NSW – In progress

UPDATE

Our wholesale supplier advises that the outage is still on-going and is unable to provide us with an Estimated Time of Resolution.

Exetel apologizes for any inconvenience this may have caused.
by kushanw
Sat Nov 30, 2013 12:56 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - WARILLA, NSW – In progress
Replies: 3
Views: 678

Re: Unplanned ADSL outage - SHELLHARBOUR, NSW – In progress

UPDATE

Our wholesale supplier is unable to provide us with an Estimated Time of Resolution.

Exetel apologizes for any inconvenience this may have caused.
by kushanw
Fri Nov 29, 2013 3:42 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - COORABELL, NSW – In progress
Replies: 5
Views: 543

Unplanned ADSL outage - COORABELL, NSW – In progress

Event Notification Location Affected: COORABELL, NSW Event Start Time : 29/11/2013 Products Impacted - ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted - Unknown ETR Our whole...
by kushanw
Fri Nov 29, 2013 1:33 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - WARILLA, NSW – In progress
Replies: 3
Views: 678

Unplanned ADSL outage - WARILLA, NSW – In progress

Event Notification Location Affected: SHELLHARBOUR, NSW Event Start Time: 29/11/2013 Products Impacted - ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted - Unknown ETR Our who...