Hi Nadali7,
Who is your service provider for your dongle? If it is Telstra you need to use the following SMTP server to send emails.
Server : mail.bigpond.com
Port: 25
No authentication.
No SSL.
Search found 77 matches
- Sat Feb 23, 2013 5:53 pm
- Forum: Email issues
- Topic: Can't send emails with dongle
- Replies: 3
- Views: 2977
- Sat Feb 09, 2013 11:41 pm
- Forum: Mobile services
- Topic: Sim changeover
- Replies: 8
- Views: 3234
Re: Sim changeover
Hi Lawrie,Ditman1 wrote:Thanks and youre the best I really do appreciate it.asankag wrote:Hi,
Received your PM. I've activated your new SIM card. Please proceed with the instructions on the PM I have sent you.
Lawrie
Thanks for letting us know that everything is working. Glad to be of assistance to you.

- Sat Feb 09, 2013 9:12 pm
- Forum: Mobile services
- Topic: Sim changeover
- Replies: 8
- Views: 3234
Re: Sim changeover
Hi,
Received your PM. I've activated your new SIM card
. Please proceed with the instructions on the PM I have sent you.
Received your PM. I've activated your new SIM card

- Sat Feb 09, 2013 8:27 pm
- Forum: Mobile services
- Topic: Sim changeover
- Replies: 8
- Views: 3234
Re: Sim changeover
Sorry Udara my son had not copied contacts so had to wait till the weekend. He has finally done it and I went to call the provisioning line and it is closed again. The letter says they are open Saturday and Sunday 1:30 pm to 9:30 time and I assume AEST the current time would be 8 pm AEST as I am in...
- Sat Feb 09, 2013 4:25 pm
- Forum: VOIP
- Topic: VOIP calls not working , getting an engaged signal
- Replies: 1
- Views: 1301
Re: VOIP calls not working , getting an engaged signal
Hi staunts, On your modem/router, could you please verify these details: Under VOICE-> Basic Settings , please check if the following codec priorities are set Preferred codec 1: G.711ALaw Preferred codec 2: G.711ULaw Other priorities are irrelevant. Under VOICE-> Advanced Settings Enable T38 support...
- Tue Jan 29, 2013 12:39 pm
- Forum: Archived threads
- Topic: Mobile - Unplanned Outage - NSW/Ballina
- Replies: 1
- Views: 316
Mobile - Unplanned Outage - NSW/Ballina
EVENT The Ballina area in NSW is currently impacted by a network outage affecting 2G & 3G Networks (Voice & Data). IMPACT Customers may experience issues such as; not being able to make/receive calls, loss of signal/coverage and or not being able to establish a data connection due to issues on the ...
- Fri Jan 25, 2013 2:11 pm
- Forum: Archived threads
- Topic: ADSL - Unplanned Outage - QLD - Telstra
- Replies: 23
- Views: 3695
ADSL - Unplanned Outage - QLD - Telstra
EVENT
Unplanned outage affecting Telstra based ADSL services in QLD
IMPACT
Affected services will experience No Authentication issues.
ETR
No ETR available at this stage.
Unplanned outage affecting Telstra based ADSL services in QLD
IMPACT
Affected services will experience No Authentication issues.
ETR
No ETR available at this stage.
- Mon Jan 21, 2013 10:31 am
- Forum: Member facilities & usage meter
- Topic: unusual excessive use
- Replies: 6
- Views: 2590
Re: unusual excessive use
Hi, We looked at your account details and saw that you have not subscribed to usage alerts. To subscribe, login to your members area and navigate My Details -> Information from Exetel and fill in the form and make sure you put a tick on ADSL/Wireless Usage. Please see attached images. Capture2.PNG C...
- Mon Jan 21, 2013 10:22 am
- Forum: ADSL connections
- Topic: High level of CRC errors
- Replies: 8
- Views: 2145
Re: High level of CRC errors
Hi skimitar,
How has the connection being holding up for the past couple of days? Have you seen any issues with it?
How has the connection being holding up for the past couple of days? Have you seen any issues with it?
- Sat Jan 19, 2013 4:26 pm
- Forum: Member facilities & usage meter
- Topic: unusual excessive use
- Replies: 6
- Views: 2590
Re: unusual excessive use
Hi jimdigris, We have looked our records and can see that only one active session is being used by your username and password combination. However looking through your daily usage information, we don't see any unusual patterns of high usage but between 01/01 and 04/01 the usage is slightly higher th...
- Sat Jan 19, 2013 4:05 pm
- Forum: Wireless broadband
- Topic: CHANGE TO MOBILE HSPA PLAN
- Replies: 2
- Views: 4483
Re: CHANGE TO MOBILE HSPA PLAN
Hi Lee,
An agent from the sales team will contact you regarding your request.
An agent from the sales team will contact you regarding your request.

- Sat Jan 19, 2013 10:00 am
- Forum: ADSL connections
- Topic: High level of CRC errors
- Replies: 8
- Views: 2145
Re: High level of CRC errors
Hi skimitar,
We have made some changes to your connection in order the stabilize the ADSL signal. Could you please reboot your router and monitor the service.
We have made some changes to your connection in order the stabilize the ADSL signal. Could you please reboot your router and monitor the service.
- Tue Dec 18, 2012 3:37 pm
- Forum: Archived threads
- Topic: Unplanned Mobile Outage - Incoming SMS - Vodafone UK
- Replies: 5
- Views: 956
Unplanned Mobile Outage - Incoming SMS - Vodafone UK
EVENT
Inbound SMS difficulties for international SMS messages sent from Vodafone, UK.
IMPACT
Customers are currently unable to receive SMS messages from international carrier Vodafone UK.
ETR
There is no ETR available at this stage.
Inbound SMS difficulties for international SMS messages sent from Vodafone, UK.
IMPACT
Customers are currently unable to receive SMS messages from international carrier Vodafone UK.
ETR
There is no ETR available at this stage.
- Sat Dec 08, 2012 8:49 pm
- Forum: Archived threads
- Topic: ADSL - Unplanned Outage - NSW - Dubbo
- Replies: 1
- Views: 371
ADSL - Unplanned Outage - NSW - Dubbo
Event
Unplanned outage for ADSL services through AAPT in Dubbo, NSW.
Impact
No Sync/ No Auth
ETR
No ETR
Unplanned outage for ADSL services through AAPT in Dubbo, NSW.
Impact
No Sync/ No Auth
ETR
No ETR
- Mon Nov 26, 2012 1:31 pm
- Forum: Archived threads
- Topic: ADSL - Unplanned outage in Warrnambool, VIC
- Replies: 12
- Views: 1503
Re: ADSL - Unplanned outage in Warrnambool, VIC
Update
Outage is still on going and no ETR at the moment.
Outage is still on going and no ETR at the moment.