Search found 487 matches

by devindag
Sat Jul 09, 2016 10:23 am
Forum: Archived threads
Topic: Unplanned ADSL outage - PORT MACQUARIE, NSW – In progress
Replies: 1
Views: 419

Re: Unplanned ADSL outage - PORT MACQUARIE, NSW – In progres

UPDATE

This outage is now resolved.

Exetel apologizes for any inconvenience this may have caused.
by devindag
Sat Jul 09, 2016 10:18 am
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - CARDIFF - NSW
Replies: 20
Views: 1872

Re: Unplanned ADSL/PSTN outage - CARDIFF - NSW

UPDATE

Please note that the outage is still ongoing.

ETR: No ETR

Exetel apologizes for any inconvenience this outage may have caused.
by devindag
Sat Jul 09, 2016 10:17 am
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - WOLLONGONG - NSW
Replies: 9
Views: 752

Re: Unplanned ADSL/PSTN outage - WOLLONGONG - NSW

UPDATE

Please note that the outage is still ongoing.

ETR: No ETR

Exetel apologises for any inconvenience this outage may have caused.
by devindag
Fri Jul 08, 2016 9:06 am
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - CARDIFF - NSW
Replies: 20
Views: 1872

Re: Unplanned ADSL/PSTN outage - CARDIFF - NSW

UPDATE

Please note that the outage is still ongoing.

ETR: No ETR

Exetel apologizes for any inconvenience this outage may have caused.
by devindag
Fri Jul 08, 2016 9:05 am
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - WOLLONGONG - NSW
Replies: 9
Views: 752

Re: Unplanned ADSL/PSTN outage - WOLLONGONG - NSW

UPDATE

Please note that the outage is still ongoing.

ETR: No ETR

Exetel apologises for any inconvenience this outage may have caused.
by devindag
Thu Jul 07, 2016 8:52 am
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - CARDIFF - NSW
Replies: 20
Views: 1872

Re: Unplanned ADSL/PSTN outage - CARDIFF - NSW

UPDATE

Please note that the outage is still ongoing.

ETR: No ETR

Exetel apologizes for any inconvenience this outage may have caused.
by devindag
Thu Jul 07, 2016 8:49 am
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - WOLLONGONG - NSW
Replies: 9
Views: 752

Re: Unplanned ADSL/PSTN outage - WOLLONGONG - NSW

UPDATE

Please note that the outage is still ongoing.

ETR: No ETR

Exetel apologises for any inconvenience this outage may have caused.
by devindag
Wed Jul 06, 2016 8:50 am
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - WOLLONGONG - NSW
Replies: 9
Views: 752

Re: Unplanned ADSL/PSTN outage - WOLLONGONG - NSW

UPDATE

Please note that the outage is still ongoing.

ETR: No ETR

Exetel apologizes for any inconvenience this outage may have caused.
by devindag
Wed Jul 06, 2016 8:42 am
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - CARDIFF - NSW
Replies: 20
Views: 1872

Re: Unplanned ADSL/PSTN outage - CARDIFF - NSW

UPDATE

Please note that the outage is still ongoing.

ETR: No ETR

Exetel apologizes for any inconvenience this outage may have caused.
by devindag
Tue Jul 05, 2016 8:49 am
Forum: Archived threads
Topic: Unplanned ADSL outage - Bondi and Waverly - NSW
Replies: 2
Views: 397

Re: Unplanned ADSL outage - Bondi and Waverly - NSW

UPDATE

This outage is now resolved.

Exetel apologizes for any inconvenience this may have caused.
by devindag
Wed Jun 29, 2016 9:31 am
Forum: Archived threads
Topic: Unplanned ADSL Outage - Multiple Suburbs NSW
Replies: 6
Views: 1025

Re: Unplanned ADSL Outage - Multiple Suburbs NSW

UPDATE

This outage is now resolved.

Exetel apologizes for any inconvenience this may have caused
by devindag
Tue Jun 28, 2016 8:54 am
Forum: Archived threads
Topic: Unplanned ADSL Outage - Multiple Suburbs NSW
Replies: 6
Views: 1025

Re: Unplanned ADSL Outage - Multiple Suburbs NSW

UPDATE

Our supplier advises that the outage is still ongoing.

Exetel apologizes for any inconvenience this may have caused.
by devindag
Sat Jun 25, 2016 2:51 pm
Forum: Invoicing & billing
Topic: Transfer from ADSL2 to FTTN plans
Replies: 1
Views: 1479

Re: Transfer from ADSL2 to FTTN plans

Hello My area went live this week for FTTN, I would like to do a transfer from my ADSL2 plan to an NBN plan very soon. A few questions. How do I do that ? In the User Area or do I go through the new sign up process? Can I do it without a substantial break in service? Do I have to give the 30 days n...
by devindag
Sat Jun 25, 2016 9:08 am
Forum: Archived threads
Topic: Unplanned Fibre outage - Multiple Suburbs, NSW
Replies: 2
Views: 639

Re: Unplanned Fibre outage - Multiple Suburbs, NSW

UPDATE

This outage is now restored.

Exetel apologizes for any inconvenience this may have caused
by devindag
Thu Jun 23, 2016 11:11 am
Forum: Web site
Topic: Report Broken Links/Failed Web Functions Here
Replies: 485
Views: 64814

Re: Report Broken Links/Failed Web Functions Here

In MyExetel, the menu Support->ADSL takes you to https://www.exetel.com.au/myexetel/support/view_adsl_support . On this page in the section "What Happens After You Submit Your Application", there is a link to the status of your application: http://www.exetel.com.au/a_application_status.php (link is...