Search found 497 matches

by soaper
Sat Aug 27, 2011 6:34 pm
Forum: Mobile services
Topic: July Z* mobile specials
Replies: 97
Views: 14016

Re: July Z* mobile specials

I am currently on the CAP19 plan and the Change Plan form says there is a $50 plan change fee to go to the Z8 plan? As there is a $10 rebate towards the ADSL cost with the CAP19 plan it seems pointless changing to Z8 to save $1 per month while there is such a large fee to change... or am I missing ...
by soaper
Sat Aug 27, 2011 1:41 pm
Forum: Invoicing & billing
Topic: No CAP discount being applied to my ADSL2 account
Replies: 4
Views: 1765

Re: No CAP discount being applied to my ADSL2 account

i have moved my question to the mobile phone section
by soaper
Mon Aug 01, 2011 11:25 am
Forum: Improvement & suggestions
Topic: A-30 plan availablility for current customers
Replies: 15
Views: 4859

Re: A-30 plan availablility for current customers

thank you
looking good

will sit out house sale or not .... and re contract if i stay here :)
by soaper
Sun Jul 31, 2011 7:42 pm
Forum: Improvement & suggestions
Topic: A-30 plan availablility for current customers
Replies: 15
Views: 4859

Re: A-30 plan availablility for current customers

any updates for us to move to the new AAPT before midnight? i didnt realise that we had to put the phone thro exetel til i just picked it up now on the plan info . my AAPT current plan dosnt have that requirement. does it involve any issues in terms of time down or difficulty in porting the number t...
by soaper
Sun Jul 31, 2011 2:09 pm
Forum: Improvement & suggestions
Topic: A-30 plan availablility for current customers
Replies: 15
Views: 4859

Re: A-30 plan availablility for current customers

I have asked the sysadmin responsible to respond. thank you i am on AAPT and am happy to stay there . i have run with it for some months out of contract waiting to see if i move house. it might happen that i do a sort of last minute desperate deal tomorrow..........or it might not. tomorrow is my l...
by soaper
Mon Jul 18, 2011 3:58 pm
Forum: Mobile services
Topic: data usage updating
Replies: 6
Views: 1119

Re: data usage updating

I have checked with our developers and this is the latest CDR (call detail record) that we have received from our supplier, usually they sent us these information time to time so whenever we receive them we will update your Members facilities area. :) thanks the week that was the case when i looked...
by soaper
Sun Jul 17, 2011 6:14 pm
Forum: Mobile services
Topic: data usage updating
Replies: 6
Views: 1119

Re: data usage updating

Himantha wrote:I have already escalate the issue to developers I will let you know of the outcome. :)
thank you
it has now updated to 14th instead of earlier 12th.
no nasty suprises in the update :)
by soaper
Sun Jul 17, 2011 12:34 pm
Forum: Mobile services
Topic: data usage updating
Replies: 6
Views: 1119

Re: data usage updating

I will check with our developer team about your CAP Plan data usage and give you an update shortly. that is great thanks very much maybe i havnt used any data in the last week ......but i did try to pick up some radio stations in that time i am sure. but finding my data still turned on and now batt...
by soaper
Sun Jul 17, 2011 10:44 am
Forum: Mobile services
Topic: data usage updating
Replies: 6
Views: 1119

data usage updating

i am a bit late this week checking data use but since i believe i have used little......i wasnt worried. right now, in members facility, there is no data showing as being used for a week.........it could well be right. however the last bit of data showing as being used is much larger than i would ha...
by soaper
Wed Jul 06, 2011 11:14 am
Forum: Archived threads
Topic: Three Months Free ADSL
Replies: 70
Views: 10513

Re: Three Months Free ADSL

It is actually impossible to transfer your service. You need to cancel and reapply. So you are best waiting until you move in. You can then order an OT or OF plan as a new customer with a CAP plan and receive 6 months Free on your monthly adsl charge. ok thanks very much melanie that is sensible :)
by soaper
Tue Jul 05, 2011 6:05 pm
Forum: Archived threads
Topic: Three Months Free ADSL
Replies: 70
Views: 10513

Re: Three Months Free ADSL

is it transferrabe to another house......or would the contract be broken with $100 to pay and a new connection made again. i keep putting off changing plans in case i move.....but it is not happening..... and meanwhile the deals get better and better :) what happens to the discount on the ADSL when ...
by soaper
Fri May 20, 2011 3:17 pm
Forum: Improvement & suggestions
Topic: New ADSL1 plans vs existing plans
Replies: 54
Views: 14260

Re: New ADSL1 plans vs existing plans

I set up an ADSL1 connection at my Mum's for both our use but she will never leave Telstra as she gets heaps of pensioner discounts. She likes to call Telstra 24x7 if the phone drops out and expects an immediate hardware response. She can get a little heated in the calls.. dont know what plan your ...
by soaper
Thu May 19, 2011 2:55 pm
Forum: Improvement & suggestions
Topic: New ADSL1 plans vs existing plans
Replies: 54
Views: 14260

Re: New ADSL1 plans vs existing plans

ForumAdmin wrote: They will be available on a new twelve month contract and on the basis that the customer also uses Exetel to provide their telephone line ($30.00 per month) and telephone calls (low prices for all types of calls).
will exetel be able to offer CSG and medical priority on phone plans with telstra?
by soaper
Thu Apr 07, 2011 1:12 pm
Forum: Mobile services
Topic: some questions please....including APNs
Replies: 13
Views: 3160

Re: some questions please....including APNs

you have a PM!!! thanks :) i am calling support about this so i can speak to a staff member as otherwise it is like walking in a fog !!! As far as I can see, you have no ACTIVE HSPA service under your name Can you please PM me the details of your HSPA service? I will have a look at what you are repo...
by soaper
Thu Apr 07, 2011 1:12 pm
Forum: Mobile services
Topic: some questions please....including APNs
Replies: 13
Views: 3160

Re: some questions please

App specific configuration options. thanks samarium I haven't noticed any issues over the last 9 month i will assume that i dont get higher battery usage ........which is my concern. in fact it has gone down more overnight but it is a not so wonderful battery and i am watching it like a hawk. 3 hou...