Search found 175 matches

by aroshak
Tue Jul 14, 2015 2:39 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - NSW - In Progress
Replies: 5
Views: 510

Re: Unplanned Corporate Data Outage - NSW - In Progress

Update:

Technician is still working on the Data centre for a resolution.
by aroshak
Tue Jul 14, 2015 11:58 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - NSW - In Progress
Replies: 5
Views: 510

Re: Unplanned Corporate Data Outage - NSW - In Progress

Update:

A technician has been dispatched to the data center.
by aroshak
Tue Jul 14, 2015 9:47 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - NSW - In Progress
Replies: 5
Views: 510

Re: Unplanned Corporate Data Outage - NSW - In Progress

Update:

Optus is currently arranging a technician to go out to the Data Centre.
by aroshak
Tue Jul 14, 2015 9:05 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - NSW - In Progress
Replies: 5
Views: 510

Unplanned Corporate Data Outage - NSW - In Progress

Event Notification Event Start Time: 13/07/2015 18:00 AEST Products Impacted: Some of the corporate Optus services in Burke St data center. One Trunk is affected. Additional Information: Some customers in NSW will experience connectivity issues. Our supplier is unable to provide an ETR at this stag...
by aroshak
Wed Jun 10, 2015 10:25 am
Forum: Archived threads
Topic: Planned Network Maintenance - NSW
Replies: 1
Views: 260

Re: Planned Network Maintenance - NSW - Completed

Update: The maintenance work has completed. Should you have any ongoing issues with affected services please contact Exetel support.
by aroshak
Fri Jun 05, 2015 5:47 pm
Forum: Archived threads
Topic: Planned Network Maintenance - NSW
Replies: 1
Views: 260

Planned Network Maintenance - NSW

Work Description : Exetel will be performing a network maintenance during this outage window. Some NSW services will be affected in multiple of 15 mins outages during this maintenance. Start Date & Time : 10th June 2015 – 04:30AM AEST Australian Eastern Standard Time: (UTC+10) Finish Date & Time : ...
by aroshak
Sun May 31, 2015 5:39 pm
Forum: ADSL connections
Topic: NSW Wollongong - PPPoE dropping semi regular this last week
Replies: 108
Views: 17424

Re: NSW Wollongong - PPPoE dropping semi regular this last w

And the slow speeds continue. exetel speed test:- Last Result: Download Speed: 2437 kbps (304.6 KB/sec transfer rate) Upload Speed: 544 kbps (68 KB/sec transfer rate) Latency: 36 ms Jitter: 3 ms 31/05/2015, 13:26:50 speedtest.net test:- Down 2.43mbps Up 0.52mbps I had a ticket logged and the respon...
by aroshak
Sun May 31, 2015 12:27 pm
Forum: ADSL connections
Topic: Issues with Waverley exchange, Sydney?
Replies: 29
Views: 4753

Re: Issues with Waverley exchange, Sydney?

hi gstark, We can confirm that there are no outage with the dslam that you are connected. In the past there was an outage on 13 Apr 2015 for a few hours. This non-existent issue has been finally finally resolved. That occurred on Wednesday afternoon. With respect to this apparently non-existent out...
by aroshak
Tue May 26, 2015 11:00 am
Forum: Archived threads
Topic: Unplanned ADSL Outage- Waurn Ponds, VIC – In progress
Replies: 2
Views: 329

Unplanned ADSL Outage- Waurn Ponds, VIC – In progress

Event Notification Location Affected: Waurn Ponds, VIC Event Start Time: 25/05/2015 14:26 AEST Products Impacted: ADSL Additional Information: ADSL customers in the above mentioned area may experience connectivity issues. Root cause: Hardware failure ETR: No ETR Exetel apologizes for any inconvenie...
by aroshak
Mon May 18, 2015 10:16 am
Forum: Archived threads
Topic: Unplanned ADSL Outage Murray Bridge SA
Replies: 1
Views: 209

Re: Unplanned ADSL Outage - Murray Bridge, SA - Restored

UPDATE

Our supplier advises that the outage has restored at 11:53am AEST on 17/05/15.

Exetel apologizes for any inconvenience this may have caused.
by aroshak
Mon May 18, 2015 10:09 am
Forum: Archived threads
Topic: Unplanned ADSL outage - Coal Point, NSW – In progress
Replies: 3
Views: 352

Re: Unplanned ADSL outage - Coal Point, NSW – In progress

Update

Outage is still ongoing

ETR : No ETR

Exetel apologizes for any inconvenience this may have caused.
by aroshak
Mon May 18, 2015 10:04 am
Forum: Archived threads
Topic: RE: Unplanned Fiber outage - Oran Park, NSW - In Progress
Replies: 1
Views: 179

Re: RE: Unplanned Fiber outage - Oran Park, NSW - Restored

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by aroshak
Mon Apr 27, 2015 3:09 pm
Forum: Archived threads
Topic: Unplanned Outage - MANNERING PARK, NSW – In progress
Replies: 2
Views: 224

Unplanned Outage - MANNERING PARK, NSW – In progress

Event Notification Location Affected: MANNERING PARK, NSW Event Start Time: 27-04-2015 12:30 Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR O...
by aroshak
Mon Apr 27, 2015 12:51 pm
Forum: Archived threads
Topic: Unplanned ADSL/PSTN Outage - NSW - In progress
Replies: 4
Views: 581

Re: Unplanned ADSL/PSTN Outage - NSW - In progress

Update:

Outage is still ongoing.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.
by aroshak
Mon Apr 27, 2015 12:48 pm
Forum: Archived threads
Topic: Re: Unplanned PSTNoutage - RAMGATE, NSW – In progress
Replies: 4
Views: 290

Re: Unplanned PSTNoutage - RAMGATE, NSW – In progress

Update:

Outage is still ongoing.

Estimated time of resolution (ETR) according to ur wholesale supplier is 29/04/15

Exetel apologizes for any inconvenience this may have caused.