Search found 175 matches

by aroshak
Sat Jan 31, 2015 3:01 pm
Forum: ADSL connections
Topic: Unable to connect - ppp authentication fail
Replies: 39
Views: 6444

Re: Unable to connect - ppp authentication fail

Can confirm that there is still a PPP / IP issue for Corrimal exchange as well. This is an issue we are currently experiencing in all over NSW. We appreciate your feed back on this and really sorry about the inconvenience caused. You can keep your self updated on this matter by following our forum ...
by aroshak
Sat Jan 31, 2015 2:47 pm
Forum: VOIP
Topic: VOIP Issues - TP Link TD-VG3631
Replies: 13
Views: 4135

Re: VOIP Issues - TP Link TD-VG3631

Hi Everyone, My parents just bought a new modem a TP Link TD-VG3631 replacing a Netcomm NB9WMAXX. We have set it all up and internet is working fine. But we have a strange issue with the VOIP. They can make calls to mobiles, PSTN and my brothers VoIP number (iinet). But they can't call me (Exetel V...
by aroshak
Sat Jan 31, 2015 2:14 pm
Forum: ADSL connections
Topic: NSW outage
Replies: 32
Views: 4865

Re: NSW outage

Hi All,

This is an issue we are currently experiencing in all over NSW. We appreciate your feed back on this and really sorry about the inconvenience caused. You can keep your self updated on this matter by following our forum post.

viewtopic.php?f=296&t=41700

Cheers
by aroshak
Sat Jan 31, 2015 2:09 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - NSW - In Progress
Replies: 3
Views: 1487

Re: Unplanned ADSL Outage - NSW - In Progress

Update Kindly note that the issue is still on going. Additional Information: Some customers in the above mentioned area may experience Authentication (username & Password) errors and no connectivity (ADSL sync drops) issues. We are still working towards a fix. Exetel apologizes for the inconvenienc...
by aroshak
Sat Jan 31, 2015 2:04 pm
Forum: ADSL connections
Topic: NSW Wollongong - PPPoE dropping semi regular this last week
Replies: 108
Views: 17379

Re: NSW Wollongong - PPPoE dropping semi regular this last w

I'm in Figtree on the Unaderra exchange I think. My ASDL is synced ok so it wouldn't seem to be a problem with that part of the system. I'm not connected to the net due an authentication issue. The modem tells me to check my username or password. They worked fine yesterday so I guess there is a pro...
by aroshak
Sat Jan 31, 2015 12:53 pm
Forum: Networking issues
Topic: Google Play Store wifi issue
Replies: 25
Views: 8227

Re: Google Play Store wifi issue

Changed IP still the same. Tracert from PC: C:\Users\Paul>tracert play.google.com Tracing route to play.l.google.com [216.58.220.110] over a maximum of 30 hops: 1 1 ms <1 ms <1 ms 192.168.9.101 2 21 ms 21 ms 21 ms 162.1.233.220.static.exetel.com.au [220.233.1.16 2] 3 22 ms 21 ms 22 ms 10.1.23.128 4...
by aroshak
Sat Jan 31, 2015 9:19 am
Forum: ADSL connections
Topic: NSW outage
Replies: 32
Views: 4865

Re: NSW outage

We're in Bondi, NSW. Lost our connection about 9:30 last night. Have power cycled our modem several times but still have no connection. https://forum.exetel.com.au/viewtopic.php?f=296&t=41700 seems to be relevant but the suggested resolution, as noted above, is not working. Anyone else experiencing...
by aroshak
Thu Jan 22, 2015 12:59 pm
Forum: Archived threads
Topic: Unplanned Fibre Outage - Springfield Lake, QLD - In Progress
Replies: 5
Views: 388

Unplanned Fibre Outage - Springfield Lake, QLD - In Progress

Event Notification Location Affected: Springfield Lake, QLD Event Start Time: 22/01/2015 10:15 AEST Products Impacted: Fibre Additional Information: Some customers in the above mentioned area may experience connectivity issues. Root Cause: Unkown Number of Services Impacted: Unknown ETR: 22/01/15 C...
by aroshak
Thu Jan 22, 2015 9:50 am
Forum: Archived threads
Topic: Unplanned Fibre Outage - MERRNDA, VIC - Restored
Replies: 2
Views: 277

Unplanned Fibre Outage - MERRNDA, VIC - Restored

Event Notification Location Affected: MERRNDA, VIC Event Start Time: 22/01/2015 09:37 AEST Products Impacted: Fibre Additional Information: Some customers in the above mentioned area may experience connectivity issues. Root Cause: Unkown Number of Services Impacted: Unknown ETR: Our wholesale suppli...
by aroshak
Sat Jan 03, 2015 2:59 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - OURIMBAH, NSW - In Progress
Replies: 4
Views: 357

Re: Unplanned ADSL Outage - OURIMBAH, NSW - In Progress

UPDATE

- Root cause : Hardware Failure
- ETR 05/01/2015 Close Of Business

Exetel apologizes for any inconvenience this may have caused.
by aroshak
Sat Jan 03, 2015 2:58 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage in TAMWORTH WEST, NSW - In Progress
Replies: 4
Views: 344

Re: Unplanned ADSL Outage in TAMWORTH WEST, NSW - In Progres

UPDATE

- Issue is still being investigated.
- Our supplier is still not able to provide an ETR.

Exetel apologizes for any inconvenience this may have caused.
by aroshak
Sat Jan 03, 2015 2:57 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - ORANGE, NSW - In Progress
Replies: 4
Views: 368

Re: Unplanned ADSL Outage - ORANGE, NSW - In Progress

UPDATE

- Issue is still being investigated.
- ETR 05/01/2015 Close Of Business.

Exetel apologizes for any inconvenience this may have caused.
by aroshak
Sat Jan 03, 2015 2:56 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - NIAGARA PARK, NSW
Replies: 4
Views: 316

Re: Unplanned ADSL Outage - NIAGARA PARK, NSW - In progress

UPDATE

- Issue is still being investigated.
- ETR - 05/01/2015 Close Of Business

Exetel apologizes for any inconvenience this may have caused.
by aroshak
Tue Dec 09, 2014 1:10 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - BLUE HAVEN, NSW – In progress
Replies: 3
Views: 290

Re: Unplanned ADSL outage - BLUE HAVEN, NSW – In progress

Update

Our Wholesale Supplier advises this issue is still ongoing and is unable to provide an ETR.

Apologies for the inconvenience caused.
by aroshak
Tue Dec 09, 2014 1:08 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage -Royalla - NSW
Replies: 5
Views: 362

Re: Unplanned ADSL Outage -Royalla - NSW

Update

Our Wholesale Supplier advises this issue is still ongoing.

ETR is at Close of Business on 09/12.

Apologies for the inconvenience caused.