Search found 1066 matches

by angelos
Thu Dec 24, 2015 9:58 am
Forum: Web space, mirror & blog services
Topic: Webspace problem
Replies: 24
Views: 10622

Re: Webspace problem

I'm sorry to reactivate this old topic, but I can't seem to be able to start a new topic. I have both paid webspace, in which I have a website and blog, and the free webspace that comes with my ADSL account, which I use for testing new things out (where I can't do too much harm!). On my paid webspa...
by angelos
Mon Dec 21, 2015 5:16 pm
Forum: NBN and other Fibre Services
Topic: NBN Wireless Droputs (again)
Replies: 3
Views: 1780

Re: NBN Wireless Droputs (again)

Today at 2PM, Bonville NSW, my NBN modem showed an antenna solid red light for about 2 hours then it came back to life at 4PM. Then dropped 5 minutes later and now appears to be back online. Is this an NBN issue or is my antenna about to cark itself? Can't see any outages on the forum. No reported ...
by angelos
Tue Dec 15, 2015 9:26 am
Forum: Archived threads
Topic: Unplanned ADSL / PSTN Outage - Multiple Suburbs, NSW
Replies: 8
Views: 1712

Re: Unplanned ADSL / PSTN Outage - Multiple Suburbs, NSW

Update

Our supplier advises that the outage is still ongoing however some of the services have been restored.

ETR : Our Wholesale Supplier is unable to provide an ETR at this moment

Apologies for any inconvenience caused.
by angelos
Sun Dec 13, 2015 5:35 pm
Forum: ADSL connections
Topic: Speed has halved in the last few days.
Replies: 14
Views: 3726

Re: Speed has halved in the last few days.

A few changes have been made on your service, so please monitor the service and get back to us.
by angelos
Sun Dec 13, 2015 9:38 am
Forum: ADSL connections
Topic: Speed has halved in the last few days.
Replies: 14
Views: 3726

Re: Speed has halved in the last few days.

You guys sent a tech out to look at the exchange a few weeks ago. No we did not. We fixed up an issue with the programming in the previous escalation. A tech attended last week and fixed some faulty hardware. However we are in the process of investigating this matter and an update will be provided ...
by angelos
Tue Dec 08, 2015 6:01 pm
Forum: NBN and other Fibre Services
Topic: NBN connected today, barely functioning
Replies: 6
Views: 2098

Re: NBN connected today, barely functioning

Kameleon wrote:Replied via email
Thank you. Your results will be investigated and responded to.
by angelos
Wed Nov 25, 2015 10:18 am
Forum: Email issues
Topic: Email bouncebacks from Hotmail
Replies: 14
Views: 5767

Re: Email bouncebacks from Hotmail

pauln wrote:Is this fixed?

I still can't send to a Hotmail account using either smtp.nsw.exemail.com.au or pecan2-mail.exetel.com.au
Yes, this has been fixed. Can you please post the bounce back you receive so we can look into this?
by angelos
Tue Nov 24, 2015 11:57 am
Forum: Improvement & suggestions
Topic: Citadel botnet controller @220.233.112.170
Replies: 8
Views: 4334

Re: Citadel botnet controller @220.233.112.170

I just happened to notice that Exetel has one of its IP addresses listed on the SBL for a Citadel Botnet Controller: Ref: SBL216521 220.233.112.170/32 is listed on the Spamhaus Block List - SBL 2015-03-18 15:08:29 GMT | exetel.com.au Citadel botnet controller @220.233.112.170 The host at this IP ad...
by angelos
Mon Nov 23, 2015 10:01 am
Forum: ADSL connections
Topic: Speed down to a 3rd of normal as of wed Morning 11th
Replies: 19
Views: 7140

Re: Speed down to a 3rd of normal as of wed Morning 11th

6 days and all good. Rock solid and no disconnections. Whatever was happening at the exchange seems to have gone. So very happy. Though it does tell me the issue was with the exchange as I did nothing to change it on my side. Excellent news. Unfortunate that we could not identify the cause. However...
by angelos
Fri Nov 20, 2015 2:33 pm
Forum: NBN and other Fibre Services
Topic: my nbn service is geting slower by the day
Replies: 2
Views: 1285

Re: my nbn service is geting slower by the day

hello, been on the nbn for 4 weeks now (dsl before that) with you and its getting slower by the day, its getting annoying that it shoudnt be slow. when im having kids coming home after school finishes its almost un-usable with many devices runing at once. My plan is the 12/1mb 500gb plan (the old d...
by angelos
Fri Nov 20, 2015 12:40 pm
Forum: VOIP
Topic: Mobile VoIP Android
Replies: 12
Views: 4829

Re: Mobile VoIP Android

PM received and tested your service. Seems to be working fine.

Please test this again but this time please try turning off any router firewalls off.

The reason why I say this is because the firewall may unknowingly block some ports through its firewall.
by angelos
Fri Nov 20, 2015 8:35 am
Forum: Mobile services
Topic: Change of Plan not implemented
Replies: 7
Views: 2856

Re: Change of Plan not implemented

This issue has not been addressed to my satisfaction. I was told that nothing could be done then I was told yes it would be looked after, but nothing has been done and now my emails to residential sales are not being replied to. What do I have to do? Lawrie For some reason your replies have gone th...
by angelos
Thu Nov 19, 2015 5:13 pm
Forum: Modem issues
Topic: Netcomm NB6Plus4Wn trouble
Replies: 6
Views: 3416

Re: Netcomm NB6Plus4Wn trouble

manwe wrote:Probably. Though with getting fibre turned on in the new year I 'm not really keen on buying a new adsl modem.
You can look at ADSL modems which support Fibre connectivity as well if you are interested.

Just check a local store and ask for an NBN ready ADSL modem/router.
by angelos
Thu Nov 19, 2015 3:51 pm
Forum: ADSL connections
Topic: Speed has halved in the last few days.
Replies: 14
Views: 3726

Re: Speed has halved in the last few days.

Mattigins wrote:please log a fault
I am working on it... You will receive an e-mail in this regard.
by angelos
Thu Nov 19, 2015 12:33 pm
Forum: Email issues
Topic: Unable to send email
Replies: 13
Views: 4682

Re: Unable to send email

maggie wrote:Don't worry. Got it sorted in Thunderbird.
:) Great news.. Keep us posted in case it comes up again