Search found 132 matches

by LodumS
Tue Jul 07, 2015 11:23 am
Forum: Archived threads
Topic: Unplanned ADSL outage - NSW - In progress
Replies: 2
Views: 427

Re: Unplanned ADSL outage - NSW - Restored

UPDATE

This service outage has now been restored.

Root cause : Hardware Failure

Exetel apologizes for any inconvenience this may have caused.
by LodumS
Tue Jun 23, 2015 9:05 am
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage WARATAH NSW
Replies: 5
Views: 641

Re: Unplanned ADSL/PSTN outage WARATAH NSW

UPDATE

Our supplier advises that the outage has been restored.

Exetel apologizes for any inconvenience this may have caused.
by LodumS
Sun Jun 14, 2015 6:03 am
Forum: ADSL connections
Topic: Slow as a turtle
Replies: 1
Views: 787

Re: Slow as a turtle

I like turtles, but not their speed. My internet has been at turtle speed for 2 or 3 days now. I am getting speeds of around 0.6mbps. I have tried powering off the modem and reconnecting but that didn't help. Hi sacredbanana, An email has been sent to you. Please go through it and reply back. Your ...
by LodumS
Sat May 30, 2015 8:53 am
Forum: Archived threads
Topic: Unplanned Fibre outage– In progress
Replies: 3
Views: 1582

Re: Unplanned Fibre outage– Restored

UPDATE

Our supplier advises that the outage is now restored.

Exetel apologizes for any inconvenience this may have caused.
by LodumS
Thu May 28, 2015 11:33 am
Forum: Archived threads
Topic: Unplanned ADSL Outage- Waurn Ponds, VIC – In progress
Replies: 2
Views: 339

Re: Unplanned ADSL Outage- Waurn Ponds, VIC – Restored

UPDATE

Our supplier advises that the outage is now restored.

Exetel apologizes for any inconvenience this may have caused.
by LodumS
Thu May 28, 2015 11:33 am
Forum: Archived threads
Topic: Unplanned ADSL Outage- DORA CREEK, NSW - In Progress
Replies: 1
Views: 302

Re: Unplanned ADSL Outage- DORA CREEK, NSW - Restored

UPDATE

Our supplier advises that the outage is now restored.

Exetel apologizes for any inconvenience this may have caused.
by LodumS
Thu May 28, 2015 11:33 am
Forum: Archived threads
Topic: Unplanned ADSL Outage- Paddington, NSW - In Progress
Replies: 1
Views: 265

Re: Unplanned ADSL Outage- Paddington, NSW - Restored

UPDATE

Our supplier advises that the outage is now restored.

Exetel apologizes for any inconvenience this may have caused.
by LodumS
Mon May 18, 2015 8:49 am
Forum: Archived threads
Topic: Unplanned Fibre Outage - Kellyville, NSW
Replies: 1
Views: 305

Unplanned Fibre Outage - Kellyville, NSW

Event Notification Location Affected: Kellyville, NSW Event Start Time: 18/05/2015 07:00 EST Products Impacted: Fibre Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR:...
by LodumS
Mon May 11, 2015 5:31 pm
Forum: Archived threads
Topic: Unplanned ADSL/PSTN Outage-MANOORA, surrounding Suburbs, QLD
Replies: 4
Views: 401

Re: Unplanned ADSL/PSTN Outage-MANOORA, surrounding Suburbs,

UPDATE

Our supplier advises that the outage is now restored.

Exetel apologizes for any inconvenience this may have caused.
by LodumS
Mon May 11, 2015 5:30 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - BERKELEY VALE, NSW – In progress
Replies: 6
Views: 557

Re: Unplanned ADSL outage - BERKELEY VALE, NSW – In progress

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.
by LodumS
Mon May 11, 2015 5:29 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - Pendle Hill, NSW – In progress
Replies: 5
Views: 599

Re: Unplanned ADSL outage - Pendle Hill, NSW – In progress

Update

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 12/05/2015

Exetel apologizes for any inconvenience this may have caused.
by LodumS
Mon May 11, 2015 2:37 pm
Forum: Archived threads
Topic: Unplanned ADSL outage- KENSINGTON, NSW – In progress
Replies: 5
Views: 494

Re: Unplanned ADSL outage- KENSINGTON, NSW – In progress

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.
by LodumS
Thu May 07, 2015 2:59 pm
Forum: Archived threads
Topic: Unplanned ADSL/PSTN Outage-MANOORA, surrounding Suburbs, QLD
Replies: 4
Views: 401

Unplanned ADSL/PSTN Outage-MANOORA, surrounding Suburbs, QLD

Event Notification Location Affected: MANOORA, surrounding Suburbs, QLD Event Start date : 07/05/2015 08:00 EST Products Impacted: ADSL/PSTN Additional Information: Most customers in the above mentioned area may experience connectivity and telephony issues. Root cause still being investigated. Numb...
by LodumS
Thu Apr 30, 2015 2:07 pm
Forum: Archived threads
Topic: Unplanned ADSL outage Corrimal NSW - In Progress
Replies: 2
Views: 382

Re: Unplanned ADSL outage Corrimal NSW - In Progress

Update

Our supplier advises that the outage is still ongoing.

ETR: 30-04-2015 18:00

Apologies for any inconvenience caused.
by LodumS
Thu Apr 30, 2015 1:58 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - NELSON BAY, NSW - In Progress
Replies: 6
Views: 534

Re: Unplanned ADSL outage - NELSON BAY, NSW - Restored

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.