Search found 132 matches

by LodumS
Wed Oct 08, 2014 1:46 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - JERRABOMBERRA, NSW - In Progress
Replies: 3
Views: 341

Re: Unplanned ADSL Outage - JERRABOMBERRA, NSW - In Progress

Update

Outage is still ongoing

We are not able to provide an ETR yet.

Apologies for the inconvenience caused.
by LodumS
Thu Sep 25, 2014 12:09 am
Forum: Web space, mirror & blog services
Topic: Can't Create View in mySQL
Replies: 13
Views: 6036

Re: Can't Create View in mySQL

Hi, I have a mySQL database and I have created tables. However I want to create some views (so I don't have to type in long and tedious queries). However when I enter a CREATE VIEW statement I get back: #1142 - CREATE VIEW command denied to user 'fwdbu9669'@'localhost' for table 'some_v' Can I get ...
by LodumS
Wed Sep 24, 2014 11:39 pm
Forum: Web space, mirror & blog services
Topic: Can't Create View in mySQL
Replies: 13
Views: 6036

Re: Can't Create View in mySQL

Hi, I have a mySQL database and I have created tables. However I want to create some views (so I don't have to type in long and tedious queries). However when I enter a CREATE VIEW statement I get back: #1142 - CREATE VIEW command denied to user 'fwdbu9669'@'localhost' for table 'some_v' Can I get ...
by LodumS
Sat Aug 30, 2014 8:36 pm
Forum: Member facilities & usage meter
Topic: problem with telephone meter?
Replies: 5
Views: 2532

Re: problem with telephone meter?

We have forwarded your query to our billing team under the same reference number #8253663

They will investigate the issue and advise you accordingly.
by LodumS
Fri Aug 29, 2014 10:42 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - GYMPIE QLD - Restored
Replies: 1
Views: 250

Unplanned ADSL Outage - GYMPIE QLD - Restored

Event Notification Location Affected : GYMPIE QLD Event Start Time : 29-08-2014 11:00 AM AEST Products Impacted : ADSL Additional Information : Most customers in the above mentioned area may experience connectivity issues. Root cause : Under investigation. Number of Services Impacted : Unknown. ETR...
by LodumS
Sun Aug 24, 2014 9:00 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - Orange NSW - In Progress
Replies: 14
Views: 643

Re: Unplanned ADSL Outage - Orange NSW - In Progress

Update

Our Supplier confirms the service outage is still ongoing and no ETR is currently available.

Apologies for the inconvenience caused.
by LodumS
Tue Jul 15, 2014 5:22 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - PARAFIELD GARDENS, SA – In Progress
Replies: 1
Views: 247

Unplanned ADSL outage - PARAFIELD GARDENS, SA – In Progress

Event Notification Location Affected: PARAFIELD GARDENS, SA Event Start Time: 15-07-2014 15:17 Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause: Hardware Failure Number of Services Impacted: Unknown ETR: No ETR...
by LodumS
Sun Jul 13, 2014 5:20 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - PORT MACQUARIE, NSW – Resolved
Replies: 4
Views: 854

Re: Unplanned ADSL outage - PORT MACQUARIE, NSW – In progres

Update

This outage is still on going.

ETR: 14/07/2014 Close of business.

Exetel apologies for the inconvenience caused.
by LodumS
Sun Jul 13, 2014 5:20 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - LYTTON, QLD – Resolved
Replies: 11
Views: 600

Re: Unplanned ADSL outage - LYTTON, QLD – In progress

Update

This outage is still on going and our supplier is not able to provide an ETR yet.

Apologies for the inconvenience caused.
by LodumS
Sun Jul 13, 2014 1:01 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - DAPTO, NSW – Resolved
Replies: 4
Views: 387

Unplanned ADSL outage - DAPTO, NSW – Resolved

Event Notification Location Affected: DAPTO, NSW Event Start Time: 13-07-2014 07:20 AEST Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause: Hardware related Number of Services Impacted: Unknown ETR: No ETR provi...
by LodumS
Sun Jul 06, 2014 4:55 pm
Forum: ADSL connections
Topic: Sylvania NSW, Slow Speed ADSL2
Replies: 3
Views: 896

Re: Sylvania NSW, Slow Speed ADSL2

Hi zebra3,

Apologies for the late response, Your issue has been escalated to our wholesaler and we will provide you an update within the next 24 hours.
You may refer to your ticket number #8033356.
by LodumS
Sat Jul 05, 2014 4:00 pm
Forum: Archived threads
Topic: SMTP issue for HSPA customers - Resolved
Replies: 3
Views: 567

SMTP issue for HSPA customers - Resolved

Event Start Time: 04/07/2014 18:13:00 Products Impacted -Exetel email services Additional Information: Some customers using Exetel email services through HSPA connections will have difficulties in sending and receiving emails using their email clients. Number of Services Impacted - Unknown ETR - Our...
by LodumS
Mon Jun 30, 2014 5:19 am
Forum: ADSL connections
Topic: Drastically Low Speed
Replies: 2
Views: 715

Re: Drastically Low Speed

Recently my Exetel DSL2+ connection has been getting slower and slower. It's down to 80kbits at the moment! :shock: See here. Anyone have any ideas what it may be? I've done the usual, resets and power cycle. Hi Austdata, I have done a port reset for your service, please restart the modem and check...
by LodumS
Fri Jun 20, 2014 7:25 am
Forum: ADSL connections
Topic: Sylvania NSW, Slow Speed ADSL2
Replies: 3
Views: 896

Re: Sylvania NSW, Slow Speed ADSL2

Anyone experiencing slow ADSl speeds in the Sylvania NSW area. On and off for about a week, modem syncs at around 10Mb/Sec, and is reliable (not dropping out). Many Site timeouts, including access to the Exetel Member area and this forum. Oz Speed Test only shows < 80Kb/sec throughput to Exetel ser...
by LodumS
Thu Jun 19, 2014 8:57 am
Forum: ADSL connections
Topic: no love from the wan
Replies: 4
Views: 872

Re: no love from the wan

Hi TheLateJC,

We have send you an email to your nominated email address under the ref# 8030268. Please complete the troubleshooting steps mentioned on that email and send us the results to investigate your issue further.